Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$110K - $130K *

Drive complex project implementations by leading cross-functional teams, managing deliverables, and ensuring compliance. Leverage Salesforce expertise to optimize processes and foster client relations...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$199K - $235K *

Innovate backend solutions by designing, building, and maintaining scalable services for external pentesting. Collaborate across teams to enhance user experience and ensure system performance, reliabi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$238K - $280K *

Lead the charge in developing autonomous attack workflows for external surfaces, leveraging your expertise to enhance reconnaissance capabilities and mentor engineers while driving strategic technical...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Partner with us to design and implement secure, scalable network solutions. Leverage your expertise in networking technologies to enhance performance and reliability while collaborating with cross-fun...

Chicago, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$73K - $103K *

Support a global workforce by delivering exceptional IT solutions. Manage user lifecycle processes, troubleshoot modern workplace technologies, and enhance IT operations through automation and documen...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a team that's dedicated to resolving complex technical issues for enterprise customers. Leverage your expertise in observability tools and coding to drive systemic improvements and enhance custom...

New York, NYRemote

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$225K - $265K *

Lead and mentor a diverse team of backend engineers in EDR remediation, transforming insights into actionable product capabilities while managing scope and fostering collaboration across engineering t...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $170K *

Drive the development of AI agents, shaping architecture and standards while ensuring production quality. Collaborate with Product Managers to enhance product lifecycle efficiency and foster team grow...

CanadaRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$229K - $314K *

Drive success at large enterprise accounts, fostering relationships and ensuring robust account management. Collaborate across teams to elevate visibility and adoption, while navigating consultative s...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$148K - $201K *

Empower the development of our open source software solutions while collaborating with engineers and community contributors. Leverage your cloud native expertise to enhance mission outcomes through in...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $200K *

Lead the charge in transforming business challenges into innovative solutions by leveraging your expertise in automation and integration. Collaborate across teams to enhance operational efficiency and...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$81K - $127K *

Drive customer success by managing the full lifecycle of client engagement, ensuring product utilization and alignment with business goals. Collaborate with teams to foster strategic partnerships and...

Magna, UTRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$211K - $253K *

Join a team that's dedicated to enhancing user experience through innovative frontend solutions. As a leader, drive performance, development, and cross-team collaboration to deliver impactful customer...

CanadaRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$98K - $147K *

Unlock potential by designing engaging, story-driven demonstrations that showcase technology's real-world impact. Collaborate with cross-functional teams to create compelling content that bridges prod...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Unlock the potential of NetBox Delivery by leading software design, enhancing production reliability, and mentoring engineers. Shape the technical direction and ensure seamless deployment on Cloud and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$155K - $180K *

Lead the charge in optimizing delivery frameworks for complex global accounts, collaborating with VPs and executives to translate business needs into operational strategies, and mentoring peers to fos...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$126K - $172K *

Transform customer experiences by providing expert technical support, troubleshooting issues, and implementing scalable solutions. Collaborate with global teams to enhance service delivery and ensure...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$118K - $216K *

Join a team that's redefining engineering with AI at its core. You'll design and build innovative solutions for aging parents, ensuring they stay connected and independent while shaping future vertica...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Transform order management processes by leading cross-functional teams in large-scale commerce projects. Drive system design and integration across regions, ensuring seamless order lifecycle and fulfi...

Georgia, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by designing and maintaining advanced IT infrastructure platforms, ensuring reliability and security. Collaborate with teams to optimize solutions, automate processes, and enhance...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$223K - $317K *

Drive the evolution of a robust Fulfillment platform, shaping architecture and strategy while mentoring teams. Lead modernization efforts to enhance scalability, reliability, and performance, ensuring...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$162K - $290K *

Shape the technical direction of a geospatial platform, building scalable systems and APIs that enhance location-aware experiences across products, while collaborating with teams to drive innovation a...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $150K *

Transform your career by architecting scalable software solutions that empower users globally. Collaborate with cross-functional teams to enhance platform functionality and performance while driving i...

Calgary, ABRemote

2 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$196K *

Transform the engineering landscape by driving creative improvements and delivering end-to-end identity services. Mentor peers, enhance documentation, and champion security best practices while mainta...

San Francisco, CARemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $190K *

Build a resilient Site Reliability Engineering practice, leading a global team to enhance cloud platform reliability, scalability, and operational excellence while fostering collaboration and continuo...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.