Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$153K - $213K *
Take ownership of a customer-facing product area, driving strategy and execution. Collaborate cross-functionally to enhance user experience, leverage AI, and achieve key performance metrics while deli...
3 weeks ago
Principal Software Engineer - Loom
$209K - $273K *
Drive innovation by owning customer-facing products end to end, leading technical strategy, and shaping product direction. Collaborate across teams to build AI-native experiences that enhance user eng...
1 week ago
$84K - $87K *
Join us as a Data Operations Engineer, where you'll develop and manage data systems for healthcare claims processing. Collaborate with teams to ensure data accuracy and optimize ETL/ELT pipelines whil...
Reposted 3 weeks ago
$103K - $153K *
Deliver a robust frontend architecture for a mature web UI, enhancing performance and usability. Collaborate with UX designers and set coding standards while ensuring security and analytics integratio...
3 weeks ago
Principal Technical Product Manager
$138K - $165K *
Elevate your career by leading complex product initiatives across technical domains. Collaborate with cross-functional teams to drive strategic direction into actionable plans, ensuring measurable out...
1 week ago
$130K - $145K *
Elevate public health data interoperability by designing and implementing secure, scalable data pipelines. Collaborate with cross-functional teams to modernize legacy systems and ensure compliance, dr...
Today
Software Engineer, Backend (Go)
$110K - $130K *
Innovate by building robust Go microservices for a multi-tenant AI platform. Collaborate with global teams to design API-first services, ensuring reliability and performance in production environments...
1 month ago
$110K - $130K *
Join a dynamic team where you'll engage customers, translate their needs into effective proposals, and collaborate on innovative solutions to drive success in the broadband service industry, enhancing...
Reposted 2 weeks ago
Software Engineer - Data Platform
$113K - $191K *
Innovate by designing and operating scalable data infrastructure for petabytes of data, enabling customer-facing features and analytics across global industries, while enhancing systems for reliabilit...
Reposted 1 month ago
$230K - $245K *
Champion innovation by leading a dynamic engineering team to automate financial data extraction, enhancing model accuracy and efficiency for clients. Drive impactful solutions that empower analysts to...
2 weeks ago
Senior Site Reliability Engineer II
$120K - $145K *
Drive system reliability and scalability as a Senior Site Reliability Engineer, focusing on automation and collaboration with software teams to enhance performance and maintain service objectives acro...
1 week ago
Senior Sales Engineer, Enterprise
$197K - $246K *
Engage with Enterprise customers to understand their data needs and demonstrate how the Fivetran + dbt platform delivers reliable data pipelines. Own technical evaluations and guide clients through pr...
2 days ago
Senior Sales Engineer, Enterprise
$166K - $208K *
Help us transform enterprise sales by delivering technical expertise and data solutions to meet complex customer needs. Collaborate cross-functionally to manage accounts and ensure technical alignment...
Reposted 4 weeks ago
$85K - $120K *
Elevate your career by joining our Innovation team as a Software Engineer. Collaborate on Proofs-of-Concept and drive features through the full software development lifecycle, from design to deploymen...
3 weeks ago
Software Engineer, Infrastructure
$135K - $160K *
Drive the development and deployment of a cutting-edge control plane for identity and credential management, ensuring reliability and security in customer-hosted environments while collaborating with...
5 days ago
Director, Software Engineering - Platform & Tool Development
$189K - $260K *
Join a dynamic team as a senior technology leader, overseeing engineering strategy and execution for innovative platforms and applications. Drive modernization and AI integration while ensuring high p...
Reposted today
Senior Software Engineer - Growth
$120K - $145K *
Lead the charge in transforming patient engagement by integrating booking into our core product. Drive innovative experiments and optimize multi-channel outreach to ensure underserved communities rece...
2 days ago
Senior/Staff Attack Engineer, Rapid Response
$230K - $275K *
Lead the charge in vulnerability research and exploitation techniques, transforming real-world threats into automated solutions. Collaborate with teams to enhance security measures and validate defens...
3 weeks ago
Senior Software Engineer, Frontend
$145K - $195K *
Engage in developing high-performance frontend solutions for a pioneering CAD modeling app. Collaborate extensively with backend teams to create integral code-driven functionalities, ensuring a superi...
Reposted 2 weeks ago
$115K - $175K *
Join a strategic team as you oversee complex web projects, drive digital initiatives, and promote best practices, all while collaborating across functions. Make a real-world impact while shaping the f...
Reposted 1 month ago
Senior Platform Engineer, MarTech
$145K - $165K *
Lead the charge in enhancing marketing technology platforms to optimize customer engagement and journey orchestration. Collaborate with cross-functional teams to deliver reliable solutions and improve...
2 weeks ago
Sr. Software Development Engineer - National Imagery
$123K - $202K *
Innovate advanced GIS and remote sensing software for defense and intelligence, collaborating with a skilled team to enhance analytical workflows and imagery processing capabilities, while mentoring j...
2 weeks ago
Data Center New Build Deployment Enablement Manager (DEM)
$92K - $154K *
Oversee the coordination of network infrastructure deployment for new Data Center builds, ensuring alignment across teams and tracking milestones from cable start to Production Ready. Drive accountabi...
1 week ago
Senior Product Analytics Engineer
$142K - $186K *
Pioneer a data-driven culture by designing scalable ELT pipelines and analytics models. Collaborate across teams to ensure product data integrity and empower stakeholders with self-service insights, d...
3 weeks ago
$80K - $95K *
Lead the charge in transforming agency operations by ensuring seamless onboarding and mastery of our all-in-one AdTech platform, bridging technical capabilities with real-world execution for impactful...
1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.