Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$95K - $122K *

Join us to provide expert pre-sales and post-sales support for digital products, focusing on network connectivity and software compatibility. Collaborate with dealers and enhance training programs to...

California, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Join a team that's building the Keycard Agent SDK to empower developers by enhancing trust, governance, and telemetry for AI agents. Collaborate on innovative solutions across multiple languages and f...

RemoteRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$155K - $195K *

Manage the transformation of Customer Support into a strategic function, driving operational efficiency and enhancing service quality. Lead a team to implement innovative strategies that elevate the c...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$218K - $256K *

Empower our engineering teams by owning core developer infrastructure tools and systems. Drive strategic initiatives, enhance CI/build processes, and ensure reliability while mentoring engineers and s...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$141K - $236K *

Lead the charge in defining technical standards for secure, scalable Windows and macOS endpoints. Mentor engineers, manage projects, and collaborate with cross-functional teams to ensure compliance an...

San Diego, CARemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $300K *

Contribute to the technical direction and architectural excellence by leading large-scale initiatives, mentoring engineers, and collaborating cross-functionally to deliver high-impact software solutio...

Florida, USRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $114K *

Transform customer experiences by bridging technical solutions and business outcomes. Collaborate with cross-functional teams to deliver tailored solutions that enhance people operations and culture...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$220K - $250K *

Shape customer success by leading technical sales engagements, driving evaluations, and delivering tailored solutions. Collaborate with teams to ensure seamless deployment and integration, while build...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$142K - $161K *

Unlock potential by automating IT processes and workflows. In this senior role, you'll own and enhance automation systems, ensuring reliability and efficiency while collaborating with cross-functional...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$140K - $200K *

Partner with us to drive growth in the SLED market by owning the technical sales cycle, collaborating with teams, and shaping enterprise solutions. Your expertise will influence strategy and build sca...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $200K *

Drive the expansion into the SLED market by owning the technical sales cycle, collaborating with teams to influence strategy, and building scalable processes that enhance public sector engagement and...

Texas, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in delivering tailored technical solutions, integrating ERP systems, and enhancing customer workflows across diverse industries. Collaborate with sales and product teams to ensure seam...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$99K - $136K *

Drive enterprise digital support innovation by owning platform strategy, standards, and automation frameworks. Collaborate across functions to translate business needs into scalable solutions, influen...

CanadaRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $200K *

Transform backend systems by leveraging Java and Kotlin to enhance patch management capabilities for millions of endpoints. Collaborate with cross-functional teams to deliver scalable, high-quality so...

Texas, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$197K - $257K *

Shape the future of monetization by leading a pivotal product strategy. Drive cross-functional collaboration, influence executive decisions, and enhance customer experiences while navigating complex c...

San Francisco, CARemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Empower innovation by leading the development of production Generative AI solutions. Collaborate with cross-functional teams to design, build, and optimize workflows, ensuring operational excellence a...

Florida, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Architect solutions to enhance DevOps teams' security by managing pre-sales technical support, conducting product demos, and serving as a subject matter expert in CI/CD integrations and workflows. Eng...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$166K - $230K *

Champion seamless loan management and customer relations as you lead initiatives that optimize collections and enhance user experience. Contribute to automation and process improvements to empower our...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$124K - $170K *

Lead the charge in innovative software solutions for healthcare, collaborating with diverse teams to enhance patient care and meet customer needs through cutting-edge technology and creative problem-s...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $160K *

Lead and innovate within a high-impact engineering team, driving automation and transparency in customer assessments. Foster a culture of accountability while collaborating cross-functionally to deliv...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$153K - $213K *

Take ownership of a customer-facing product area, driving strategy and execution. Collaborate cross-functionally to enhance user experience, leverage AI, and achieve key performance metrics while deli...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$209K - $273K *

Drive innovation by owning customer-facing products end to end, leading technical strategy, and shaping product direction. Collaborate across teams to build AI-native experiences that enhance user eng...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$84K - $87K *

Join us as a Data Operations Engineer, where you'll develop and manage data systems for healthcare claims processing. Collaborate with teams to ensure data accuracy and optimize ETL/ELT pipelines whil...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$103K - $153K *

Deliver a robust frontend architecture for a mature web UI, enhancing performance and usability. Collaborate with UX designers and set coding standards while ensuring security and analytics integratio...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$138K - $165K *

Elevate your career by leading complex product initiatives across technical domains. Collaborate with cross-functional teams to drive strategic direction into actionable plans, ensuring measurable out...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.