Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$110K - $145K *

Shape the future of healthcare technology by designing and implementing innovative care management tools. Collaborate with teams to create reliable software solutions while mentoring others and advanc...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Engage with enterprise clients to drive product adoption and long-term success. Collaborate cross-functionally, leverage your B2B SaaS expertise, and help clients achieve excellence in hiring with our...

Union, NJRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in building AI-powered engineering systems that enhance developer workflows, ensuring reliability and ease of adoption for engineers. Collaborate with teams to create innovative soluti...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $165K *

Engage as a Senior Technical Recruiter, driving strategic hiring for R&D roles. Take ownership from intake to offer, optimizing processes for talent acquisition while building strong relationships acr...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $250K *

Drive impactful frontend solutions, transforming complex requirements into user-centric, performant interfaces. Collaborate closely with cross-functional teams to enhance the healthcare experience for...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$169K - $220K *

Join a team that's dedicated to transforming healthcare through innovative software solutions. Collaborate with engineers and healthcare professionals to build systems that enhance patient care and st...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $180K *

Shape the future of cloud technology by leading the design and operation of secure, scalable services. Drive architectural decisions, mentor engineers, and collaborate across teams to enhance our clou...

Seattle, WARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$201K - $263K *

Lead a globally distributed engineering team to architect and scale enterprise-level Go-To-Market systems, ensuring seamless integration across Salesforce and other platforms while fostering a culture...

Austin, TXRemote

5 days ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Lead and grow a high-performing platform engineering team, setting vision and roadmap while collaborating with cross-functional leaders to enhance product velocity and reliability for enterprise custo...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $240K *

Join a dynamic team as you provide technical expertise, drive enterprise opportunities, and architect innovative solutions that meet client needs while showcasing the value of our cutting-edge product...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate channel partner success by owning technical relationships, enabling engineers, and creating reusable resources. Drive outcomes through coaching and collaboration, ensuring partners independent...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $215K *

Unlock the potential of technical enablement by managing global projects, developing engaging content, and collaborating with teams to enhance enterprise security solutions and drive go-to-market succ...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Drive the customer experience for a leading finance app, ensuring intuitive, cohesive interactions across products. Collaborate with cross-functional teams to enhance usability, retention, and long-te...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock the potential of next-gen AI systems by defining serviceability tools architecture. Collaborate with cross-functional teams to create actionable requirements and enhance documentation for compl...

Morrisville, NCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Lead strategic business development initiatives to drive new client acquisition and revenue growth in the Consumer Goods, Retail, and Travel sectors, leveraging industry expertise and relationships to...

CanadaRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in driving new business acquisition and expanding opportunities across Consumer Goods, Retail, and Travel sectors. Leverage industry expertise to build relationships and position as a...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Accelerate progress at a leading software firm by owning the technical direction of AI-driven products. Collaborate across teams to establish standards, enhance workflows, and ensure safe, scalable ag...

Utah, USRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$157K - $235K *

Transform the Product Development landscape by partnering with leaders to create effective people strategies that drive organizational health, talent management, and sustainable growth in a dynamic te...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Engage with our Technical Support team to tackle complex issues for enterprise health systems. Drive incident resolution, enhance support processes, and mentor junior engineers while shaping the futur...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$242K - $275K *

Lead and elevate the Database Platform team, driving data architecture, reliability, and team culture for scalable data solutions. Collaborate cross-functionally to ensure data integrity and operation...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K *

Drive the development of a cutting-edge platform, enhancing integrations and architecture for payroll and HR systems. Collaborate closely with a small team to ensure a successful launch and ongoing im...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Drive customer-centric solutions by translating analytics needs into actionable opportunities. Collaborate with Account Executives to enhance client relationships and deliver impactful presentations...

Idaho, USRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Join a dynamic team as a senior technical leader, driving innovative platform solutions and enhancing integration processes. Collaborate across teams to improve user experiences and streamline operati...

United StatesRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$92K - $115K *

Engineer robust end-to-end test automation frameworks using Playwright. Collaborate across teams to enhance QA capabilities, leveraging AI tools for efficient testing and maintenance, while mentoring...

Pittsburgh, PARemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$117K - $313K *

Drive impactful change by building highly scalable cloud infrastructure and CI/CD systems. Collaborate with a top-tier team to enhance performance and quality while participating in dynamic software d...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.