Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$73K - $98K *

Drive exceptional customer experiences by leading a high-performing call center team, ensuring operational efficiency, and fostering a culture of service excellence while leveraging data for continuou...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$119K - $199K *

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$151K - $277K *

Accelerate progress at client engagements by leading service delivery teams, fostering client relationships, and driving project success through strategic solutions and excellence in service execution...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $155K *

Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $130K *

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$119K - $199K *

Manage resources and logistics for on-site services and maintenance, ensuring timely resolution of customer needs while overseeing maintenance facilities and engineering. Utilize operational judgment...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$70K - $95K *

Drive customer success by managing relationships and providing technical guidance. Collaborate cross-functionally to ensure seamless onboarding and resolution of issues. Advocate for customers to enha...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$65K - $100K *

Shape the future of consumer finance by leading a dynamic team. Drive branch success, enhance customer experiences, and ensure compliance across the district while fostering growth and delivering on p...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$86K - $129K *

Drive success by managing a portfolio of dealerships, leveraging insights to enhance their performance and achieve revenue goals. You'll build strong relationships and deliver tailored strategies whil...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$98K - $155K *

Optimize customer experiences by managing relationships and lifecycle initiatives. Collaborate cross-functionally to ensure project delivery, drive customer success, and foster long-term partnerships...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Elevate customer success through strategic partnerships and value creation, enhancing client relationships and driving operational efficiency. Collaborate across teams to deliver impactful solutions a...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$74K - $111K *

Join a team that's leading fleet client services, optimizing operations and driving customer satisfaction in a dynamic environment. Leverage strategic leadership and relationship management to enhance...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$82K - $94K *

Develop expertise in safety services, advising diverse clients on loss prevention and compliance. Manage client relationships, conduct assessments, and implement effective safety programs while ensuri...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $110K *

Accelerate progress at the forefront of customer engagement by driving product adoption and enhancing customer satisfaction. Leverage your expertise to foster strong relationships, providing tailored...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Champion compliance by managing telecommunications regulatory obligations, ensuring accurate filings and contributing to cross-functional collaboration to mitigate risks and enhance operational effici...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $152K *

Lead the charge in enhancing clinical operations and driving process improvements while empowering a skilled nursing team to improve claim outcomes and provide strategic support in insurance claims ma...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$198K - $257K *

Champion a high-performing sales team focused on small to mid-sized businesses. Drive team success through development, relationship-building, and strategic problem-solving in a collaborative environm...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $137K *

Lead the Customer Support Center for the Americas, focusing on high-quality service, operational efficiency, and team management while driving impactful customer and technical solutions across the reg...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $137K *

Elevate customer support excellence by leading regional teams to enhance service operations, improve key performance metrics, and drive cross-functional collaboration for superior customer satisfactio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $137K *

Oversee customer support operations across the Americas, enhancing service quality and team performance while driving technical escalations and operational efficiency. Play a pivotal role in implement...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$92K - $139K *

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.