Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$110K - $130K *

Champion customer success by onboarding and optimizing the AI-driven marketing platform. Manage SMB accounts, implement scalable solutions, and collaborate across teams to drive engagement and measura...

Georgia, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $105K *

Help us build lasting customer relationships by diagnosing needs and advocating for solutions. Leverage your expertise in a dynamic environment to drive product adoption and contribute to strategic re...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$79K - $98K *

Empower customer success by fostering relationships and driving value through strategic engagement and support. Collaborate cross-functionally to enhance customer satisfaction and retention while iden...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $125K *

Empower customer success by fostering strong relationships post-sale, advocating for client needs, and collaborating across teams to ensure satisfaction, retention, and custom solutions that drive ope...

California, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$130K - $150K *

Drive strategic account management for top-tier restaurant brands, fostering relationships with senior leadership and ensuring their success through innovative solutions and AI integration, while lead...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$98K - $164K *

Champion client success by leading post-sale implementations and ensuring ongoing account performance. Collaborate with cross-functional teams to translate client needs into actionable insights, drivi...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$112K - $125K *

Champion customer success by managing strategic partnerships, optimizing client engagement, and driving value through innovative solutions in the healthcare sector. Collaborate with C-level executives...

CanadaRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$118K - $132K *

Drive customer success by managing partnerships and optimizing solutions for enterprise clients. Leverage your consulting expertise to engage C-level executives and enhance value in the healthcare sec...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$106K - $177K *

Engage with customers to quantify and communicate the value of software solutions. Collaborate with sales teams to develop business cases and conduct ROI analyses, driving customer retention and expan...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Unlock client potential by driving adoption and optimizing solutions across legal accounts. Serve as a trusted advisor, ensuring clients maximize their investment in Intapp products while fostering lo...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $130K *

Drive the transformation of customer data into automated reporting and AI tools, enhancing customer health tracking and executive visibility. Collaborate across teams to streamline workflows and ensur...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $110K *

Unlock growth by managing enterprise accounts, guiding clients through onboarding, and optimizing their Wix experience. Collaborate with teams to enhance customer engagement and drive business value t...

Myrtle Point, ORRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$121K - $201K *

Support customer success by managing relationships, driving product adoption, and delivering impactful solutions. Leverage expertise to enhance client experiences and achieve measurable outcomes acros...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$106K - $197K *

Join a team that's dedicated to empowering customers in global trade. As a Customer Success Manager, you'll leverage your expertise to drive client success, foster relationships, and ensure optimal va...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$75K - $125K *

Elevate your career by onboarding customers and driving their success through strategic reviews and relationship building. Collaborate with teams to align offerings and ensure a positive experience wh...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Lead the charge in customer success by ensuring seamless integration and support for connected hardware, driving account growth through exceptional service and technical expertise...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $200K *

Join a team that's dedicated to enhancing customer success through technical expertise. You'll build strong relationships with enterprise clients, guiding them in adopting our products and ensuring th...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Transform client relationships by leading customer success strategies, driving utilization, and maximizing retention across enterprise health systems. Oversee a high-performing team to ensure client s...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Join a team that empowers customers to achieve their business goals through strategic guidance and hands-on support, enhancing their experience with our DevSecOps platform and driving long-term succes...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Champion customer success by owning relationships, driving adoption, and ensuring renewals. Leverage deep trust to generate qualified leads while proactively engaging law firm accounts to enhance thei...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$97K - $131K *

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$165K - $190K *

Manage customer outcomes from onboarding through to renewal, driving success via strategic engagement and value realization. Be the go-to advisor ensuring alignment with business goals and optimizing...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$123K - $194K *

Optimize customer success through strategic engagement and expert relationship management. Leverage your SaaS experience to guide enterprise customers, ensuring they maximize their value from solution...

Austin, TXRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Information Technology

$105K - $120K *

Explore customer success by managing relationships, driving product adoption, and ensuring satisfaction for enterprise clients. Collaborate cross-functionally to enhance the customer experience and ac...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Transform customer engagement by driving growth strategies for SMBs. Collaborate with cross-functional teams to enhance product offerings and deliver tailored solutions, ensuring long-term success and...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.