Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$75K - $100K *

Unlock your potential as you support institutional clients through onboarding, training, and engagement. Collaborate with cross-functional teams to enhance customer satisfaction and drive retention in...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$87K - $120K *

Join a team that's dedicated to enhancing customer success through strategic relationship management, data-driven insights, and proactive problem-solving to drive mutual growth and satisfaction across...

Washington, DCRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $150K *

Grow customer success by building trusted relationships with mid-market and enterprise clients. Leverage AI solutions to drive adoption, retention, and measurable impact while collaborating cross-func...

New York City, NYRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Join our dynamic customer success team to enhance client engagement and drive product adoption. You'll be the key liaison for customers, ensuring they maximize value from our solutions while advocatin...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $120K *

Empower enterprise clients by driving product adoption and success. As a key advisor, you'll manage relationships, develop strategic roadmaps, and ensure customer satisfaction while collaborating with...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Grow your career with an influential role in customer success, fostering strong relationships and driving client satisfaction post-sale while managing renewals and growth opportunities in the health c...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Transform customer success by driving adoption and value realization for advisory teams. Collaborate cross-functionally to enhance workflows and deliver measurable outcomes, ensuring clients achieve e...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$82K - $100K *

Drive customer success by managing a portfolio of self-serve clients, ensuring effective onboarding, retention, and growth through strategic guidance and product expertise to achieve optimal business...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$98K - $155K *

Join a team that empowers enterprise customers to unlock the full value of their SaaS solutions through strategic engagement, relationship-building, and proactive support, driving successful product a...

New York, NYRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $125K *

Elevate customer success by managing complex accounts, driving product adoption, and fostering strategic relationships. Your insights will shape outcomes for industry leaders, ensuring satisfaction an...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Accelerate progress at eCommerce brands by leveraging data and AI to enhance customer success. Engage with merchants to drive product adoption, retention, and growth through insightful consultations a...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $228K *

Transform customer experiences by driving success with our EUC solutions. Collaborate with stakeholders to maximize value, enhance adoption, and ensure customer satisfaction while navigating diverse i...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Engage with a dynamic team to drive customer success and satisfaction in the life sciences sector. This hybrid role combines technical expertise and relationship management, ensuring clients maximize...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Champion customer success by managing enterprise accounts and driving retention, expansion, and measurable outcomes. Leverage data insights and stakeholder relationships to ensure value delivery and m...

Massachusetts, USRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $135K *

Join a team that's redefining partner success by enhancing relationships and driving mutual growth. Utilize your expertise to streamline integrations and optimize partner experiences in a fast-paced a...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Accelerate customer success by managing enterprise accounts, driving onboarding, and ensuring long-term satisfaction. Collaborate cross-functionally to deliver value, mitigate risks, and identify grow...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Optimize customer success by driving engagement and retention, ensuring clients maximize value from services. Collaborate with teams to enhance the customer experience and advocate for their needs, co...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $158K *

Advance customer success by ensuring high-value clients achieve ROI through strategic guidance and technical support. Collaborate with stakeholders to enhance platform adoption and drive business valu...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $90K *

Unlock potential by leading a dynamic Customer Success team to enhance client satisfaction, drive product adoption, and identify upselling opportunities, ensuring customers achieve their business goal...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by serving as a top-tier technical expert, mentoring peers, and resolving complex challenges in customer success. Drive scalable processes and enhance team capabilities while engaging...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Champion customer success by driving strategic engagement and implementation, ensuring high adoption and retention. Collaborate with cross-functional teams to deliver value and foster growth for enter...

Portland, ORRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$87K - $110K *

Engage with customers to ensure their success through onboarding, training, and support. Build strong relationships, manage inquiries, and collaborate with teams to enhance customer satisfaction and d...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Develop and nurture partnerships with school districts to drive product adoption, enhance customer success, and ensure long-term retention through strategic implementation and proactive engagement...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.