Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $100K *

Unlock new growth opportunities by forging long-lasting B2B client relationships. Drive business expansion in a competitive market through strategic sales initiatives and effective territory managemen...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$140K - $150K *

Shape a competitive benefits framework by overseeing comprehensive programs, ensuring compliance, optimizing processes, and enhancing employee experience. Leverage industry expertise to drive efficien...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K - $150K *

Champion innovative benefits programs, ensuring alignment with strategic goals. Oversee operations, maintain compliance, and drive engagement in employee benefits offerings while leveraging strong ana...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $180K *

Manage and optimize claims operations by leading strategic initiatives, enhancing service quality, and ensuring compliance while fostering collaboration across teams to deliver outstanding claims outc...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Shape the future of healthcare by leading AI-driven platforms, ensuring operational excellence and compliance, while collaborating with diverse teams to enhance payer services and support continuous i...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$65K - $115K *

Drive the end-to-end service delivery of web applications, ensuring stability and operational excellence while collaborating across teams to elevate performance and customer satisfaction...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $190K *

Lead the charge in our accounting department, overseeing financial operations and reporting while partnering with key teams to enhance process efficiency and accuracy as we scale rapidly in a dynamic...

4 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Lead the charge in enhancing customer relationships through strategic CRM initiatives, driving acquisition, retention, and lifetime value. Collaborate cross-functionally to optimize customer experienc...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$123K - $165K *

Drive innovation by managing product roadmaps and enhancing user engagement. Collaborate with engineering teams to execute on-time feature launches while ensuring alignment with strategic objectives a...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$123K - $165K *

Drive product innovation by collaborating with cross-functional teams to define and execute technology strategies, ensuring high-quality product delivery and customer satisfaction through effective pr...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $100K *

Empower customer success by managing clinic accounts, enhancing user experience, resolving issues, and driving growth through strategic relationship-building and process improvements in a dynamic heal...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$103K - $173K *

Join a team that's committed to project success, managing complex service operations and customer interfaces. Drive efficiency and deliver results while overseeing safety, quality, and cost in a dynam...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$115K - $180K *

Drive sales strategy and team performance by managing relationships and leveraging data analysis to achieve branch goals and deliver superior service to customers, suppliers, and vendors while fosteri...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Accelerate progress at leading IT Service Delivery operations, overseeing team development, service models, and SLA management for streamlined technical support. Drive collaboration and efficiency bet...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Pioneer operational excellence by driving continuous improvement initiatives, inspiring cross-functional collaboration, and implementing Lean methodologies to enhance performance and deliver impactful...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Seeking a driven leader to elevate regional sales performance through strategic collaboration, team development, and innovative growth initiatives. Maximize revenue and implement best practices while...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$144K - $216K *

Join a team that's dedicated to enhancing customer experience by leading operational excellence in support services. Drive team performance, implement improvements, and foster collaboration to deliver...

5 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$120K - $150K *

Engage with strategic customers to coordinate their needs with internal capabilities, ensuring seamless communication across functions. Proactively identify risks and manage commitments to foster cust...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$115K - $155K *

Make your mark as a Customer Success Manager guiding clients on economic insights, building relationships, and driving product adoption to enhance strategic decision-making and growth within our innov...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$130K - $160K *

Lead the charge in managing an HVAC service team, optimizing performance, and enhancing customer satisfaction while fostering a thriving work environment. Your leadership will guide technicians, expan...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Lead the charge in driving an effective Order Management System, ensuring data integrity from order capture to financial settlement. Collaborate cross-functionally to optimize transactional flows that...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Manage the Order Management Systems platform to ensure accurate orders flow from capture to settlement, while optimizing internal tools and supporting downstream teams to enhance operational efficienc...

Toronto, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Shape the future of digital marketing by leading initiatives and collaborating cross-functionally to optimize customer journeys, enhance campaign performance, and drive revenue growth through data-dri...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Drive continuous improvement in operational controls and frameworks to enhance efficiency, sustainment, and compliance, while managing risks and fostering a customer-focused culture within the Global...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $100K *

Lead the charge in managing commercial HVAC projects, fostering client relationships, and delivering tailored solutions that enhance energy efficiency and ROI while exceeding sales targets for sustain...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.