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Customer Service Manager Jobs
Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
What Does a Customer Service Manager Do?
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Skills and Qualifications
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Career Opportunities
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Find Customer Service Manager Jobs on Ladders
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
Customer Service Manager Jobs
$68K - $94K *
Manage client relationships and contracts, ensuring alignment with technical standards. Foster cross-departmental collaboration and oversee service delivery, driving customer satisfaction and retentio...
4 weeks ago
$90K - $108K *
Advance business growth by identifying opportunities, building relationships, and showcasing solutions in your region. Drive sales success through in-person engagements and strategic partnerships, inf...
Today
$112K - $197K *
Transform community health by leading pharmacy operations and patient care. Empower a dedicated team to enhance service delivery, compliance, and outreach initiatives while ensuring optimal pharmacy p...
Today
$112K - $197K *
Champion patient care and community health by leading pharmacy operations, managing staff, and ensuring compliance with regulations. Drive performance improvements and foster community outreach initia...
Today
$112K - $197K *
Transform community health by leading pharmacy operations and patient care. Empower your team to deliver exceptional service while ensuring compliance and enhancing pharmacy performance through data a...
Today
$112K - $197K *
Shape patient care by leading pharmacy operations and community outreach. Collaborate with healthcare providers to enhance pharmacy performance and ensure compliance with regulations while managing a...
Today
$112K - $197K *
Elevate community health by leading a pharmacy team dedicated to patient care. Oversee operations, ensure compliance, and drive outreach initiatives while enhancing pharmacy performance and customer s...
Today
$112K - $197K *
Champion patient care and community health by leading pharmacy operations, ensuring compliance, and enhancing team performance. Drive outreach initiatives while managing staff and delivering exception...
Today
$112K - $197K *
Shape patient care and community health by leading pharmacy operations, managing staff, and ensuring compliance with regulations while enhancing pharmacy performance and customer service...
Today
$112K - $197K *
Elevate community health by leading pharmacy operations and patient care. Manage a dedicated team, ensure compliance, and drive outreach initiatives to enhance service quality and patient outcomes in...
4 days ago
$112K - $197K *
Elevate community health by leading pharmacy operations and patient care. Collaborate with a dedicated team to enhance service delivery, ensure compliance, and drive outreach initiatives that positive...
Reposted 5 days ago
$112K - $197K *
Lead pharmacy operations and enhance patient care by managing a team, ensuring compliance, and driving community outreach initiatives. Play a key role in improving health outcomes through effective me...
6 days ago
$112K - $197K *
Empower community health as a Pharmacy Manager, leading a dedicated team to enhance patient care, oversee pharmacy operations, and drive outreach initiatives while ensuring compliance with regulations...
6 days ago
$112K - $197K *
Drive comprehensive patient care and community outreach by leading pharmacy operations, ensuring compliance, and enhancing pharmacy performance while managing a dedicated team of pharmacists and staff...
6 days ago
$112K - $197K *
Elevate your career by leading a pharmacy team dedicated to patient care and community health. Oversee operations, ensure compliance, and drive performance while fostering a culture of service and out...
6 days ago
$112K - $197K *
Lead the charge in enhancing patient care and community health by managing pharmacy operations, overseeing staff, and ensuring compliance with regulations while driving performance and outreach initia...
6 days ago
$112K - $197K *
Join a team that's dedicated to enhancing patient care and community health. Lead pharmacy operations, oversee staff, and ensure compliance while driving performance and outreach initiatives to improv...
6 days ago
$112K - $197K *
Lead our pharmacy team to enhance patient care and community health through effective operations, compliance, and outreach initiatives. Drive performance and ensure quality service while managing staf...
1 week ago
$112K - $197K *
Transform patient care by leading pharmacy operations, managing staff, and enhancing community health initiatives while ensuring compliance with regulations and delivering exceptional customer service...
1 week ago
$112K - $197K *
Lead the charge in enhancing patient care and community health by managing pharmacy operations, overseeing staff, and ensuring compliance with regulations while fostering a culture of excellent custom...
1 week ago
$112K - $197K *
Elevate community health by leading pharmacy operations and patient care. Drive team performance, ensure compliance, and engage in outreach programs to enhance patient outcomes and service excellence...
1 week ago
$112K - $197K *
Empower community health by leading a pharmacy team to enhance patient care, manage operations, and ensure compliance. Collaborate with healthcare providers and oversee outreach programs to foster a s...
1 week ago
$112K - $197K *
Drive community health by leading pharmacy operations and patient care. Oversee staff, ensure compliance, and enhance pharmacy performance while engaging in outreach programs to improve patient outcom...
1 week ago
$112K - $197K *
Join a dedicated team to enhance patient care and community health by leading pharmacy operations, managing staff, and ensuring compliance with regulations while fostering a culture of excellent custo...
1 week ago
$112K - $197K *
Advance your career by leading pharmacy operations and enhancing patient care. Oversee a dedicated team, ensure compliance, and engage in community outreach to improve health outcomes while managing p...
2 weeks ago
Frequently Asked Questions (FAQ)
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.