Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $120K *

Lead the global delivery of IT services, ensuring efficient operations and support for all infrastructure needs. Drive continuous improvement in IT processes and support a diverse team to enhance orga...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$93K *

Oversee day-to-day content management operations, ensuring quality and timeliness of interactive deliverables. Collaborate cross-functionally while managing page structures and optimizing tools in a f...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$67K - $100K *

Grow your career with a dynamic product team, translating insights into impactful product strategies. Collaborate with cross-functional partners to enhance user experience and drive operational excell...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Accelerate progress at strategic operations by managing vendor relationships, executing local assortments, and driving sales through effective promotional strategies and operational reporting...

4 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$110K - $120K *

Shape property performance and maximize value by overseeing operations, aligning with ownership goals, and developing strategic plans. Lead and motivate on-site teams while ensuring compliance with po...

1 month ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Analyze customer data to derive insights that drive marketing strategies. Collaborate with teams to enhance data quality and develop dashboards for strategic decision making. Empower stakeholders thro...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$95K *

Transform the future of field sales by leading a high-performing team of salon consultants, driving strategic initiatives and business growth while enhancing customer relationships across diverse mark...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $100K *

Elevate your career by managing complex commercial accounts, building relationships with clients and underwriters, and driving successful insurance solutions. Bring your expertise to a dynamic environ...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Lead and manage daily operations of Production Support, ensuring efficient support and high availability. Collaborate across teams to implement policies, train staff, and monitor outages, aiming for o...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Oversee operations of the Production Support group, ensuring efficient processes, team management, and high service levels. Collaborate with IT and business units to implement best practices for produ...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Empower operational excellence as you lead the Production Support team, developing policies, training, and disaster recovery strategies while ensuring high availability and collaboration across IT and...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Champion operational excellence by leading production support efforts, developing robust policies, and ensuring seamless system recovery while proactively analyzing performance to achieve high availab...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Champion operational excellence by leading a team to enhance production support. Develop policies, monitor system performance, and ensure timely issue resolution while collaborating with IT to drive s...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $200K *

Join a dynamic team to manage financial transactions, contracts, and client relationships. Drive sales of aftermarket products while ensuring compliance with leasing and financing requirements for a s...

Oakville, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$103K - $169K *

Elevate Guardian’s external communications through strategic engagement and innovative storytelling. Collaborate with cross-functional teams to enhance brand visibility and reputation in financial pro...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Lead dynamic multi-state operations, enhancing service quality, driving team development, and maintaining strong client relationships while maximizing operational efficiency and profitability across v...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Oversee quality assurance processes, drive department goals, and ensure adherence to product standards while resolving issues with internal and external customers to enhance overall performance and sa...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$184K - $230K *

Transform customer experiences by leading a high-performing Customer Success team. Collaborate cross-functionally, drive client value, and implement scalable strategies to enhance user engagement and...

US-AnywhereIn-Person

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Shape the future of workforce management by leading strategic planning and execution to ensure optimal staffing and high-quality member experiences across various communication channels...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$86K - $110K *

Build client relationships and enhance program delivery while managing diverse stakeholder needs, ensuring exceptional experiences in a dynamic educational environment that promotes executive learning...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $90K *

Lead the charge in creating exceptional customer experiences while driving sales and fostering a collaborative team culture. Balance strategic initiatives with hands-on leadership to achieve business...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Drive sales efficiency by optimizing processes, managing CRM systems, and supporting cross-functional collaboration. Utilize data analysis to identify growth opportunities and enhance sales performanc...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$113K - $170K *

Develop your career with impactful leadership over service operations, guiding teams in critical services. Ensure safety, optimize performance, and exceed client expectations through effective managem...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $90K *

Join a team that's committed to excellence in hospitality by leading our stewarding operations. Develop and manage a dedicated team in a fast-paced environment, ensuring cleanliness and compliance whi...

6 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$75K - $95K *

Join a team that's dedicated to optimizing warehouse operations in a dynamic 3PL environment. Leverage your leadership skills to drive performance, support continuous improvement, and maintain excepti...

3 days ago

  •   Less than 5 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.