Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$100K - $120K *

Empower growth in sales leadership by coaching and developing teams across regions. Drive performance, analyze trends, and enhance agency partnerships to achieve strategic business objectives. Cultiva...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$98K - $121K *

Lead and optimize high-performing contact center operations to enhance member experience, drive operational efficiency, and foster a culture of continuous improvement through coaching, analytics, and...

Today

  •   5 - 7 years exp.  •   Business Services

$141K - $190K *

Partner with us to elevate production workflows through innovative technology. Lead product management initiatives by leveraging AI to shape solutions that enhance efficiency and amplify the creative...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Join a dynamic sales team, guiding initiatives and fostering a collaborative culture to achieve sales goals. Lead performance metrics, manage representatives, and ensure effective patient support whil...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Drive the success of a dynamic sales team by managing performance, supporting initiatives, and fostering a high-achieving culture. Lead training, oversee activities, and ensure effective communication...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $110K *

Lead and manage daily operations of a Funeral Home, ensuring excellent service delivery, financial goals, and staff development. Drive growth through planning, staff engagement, and community outreach...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Advance your career by leading a dynamic sales team, driving performance metrics, fostering teamwork, and ensuring excellent patient care through comprehensive support and training initiatives in a fa...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $90K *

Join a dynamic team as a General Manager, leading operational excellence in restoration and construction while motivating managers and ensuring client satisfaction across multiple divisions...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Join a team that's redefining marketing partnerships across multiple regions. Leverage analytical skills and relationship management to drive performance, engage stakeholders, and elevate marketing st...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Partner with us to drive marketing performance by cultivating key relationships between the centralized marketing team and regional leadership, blending analytics, business judgment, and operational i...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$66K - $110K *

Lead and develop a high-performing unit, ensuring accountability and compliance while managing daily operations to meet service goals. Foster team cohesion and drive results through coaching, training...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Lead the charge in shaping customer experience strategy. Collaborate across teams to enhance account management, optimize processes, and drive customer satisfaction, while growing roles and responsibi...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Unlock your potential as you enhance customer relations, manage implementations, and drive growth across our dynamic organization. Collaborate with various teams to improve customer experiences in a r...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Drive operational excellence and enhance customer satisfaction by overseeing multiple locations. Lead, coach, and develop a team of managers, focusing on talent development and business growth in a dy...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Drive the development and implementation of safety and environmental programs, ensuring compliance and fostering a secure workplace. Collaborate across teams to enhance safety protocols and manage ris...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Transform customer experiences by leading innovative marketing strategies that engage, retain, and grow accounts. Oversee a talented team while collaborating cross-functionally to drive loyalty and su...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a dynamic team to enhance the quality of life insurance sales through effective monitoring, training, and compliance coordination, driving improvements across distribution channels to ensure cust...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $190K *

Lead and inspire a high-performing team to build strategic client partnerships, driving growth in AI training data projects. Combine client engagement with data annotation expertise to elevate client...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$118K - $171K *

Transform client success strategies by engaging financial institutions for optimal value, driving retention, and exploring growth opportunities. Collaborate with cross-functional teams to enhance clie...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $160K *

Empower a dynamic team of Field Service Engineers, ensuring safety and regulatory compliance while driving operational excellence and enhancing customer satisfaction in the Automation Energy sector ac...

6 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $110K *

Join a team that's enhancing service operations by leading daily activities, managing a talented team, and driving customer satisfaction through efficiency and compliance with industry standards...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $100K *

Unlock new growth opportunities by forging long-lasting B2B client relationships. Drive business expansion in a competitive market through strategic sales initiatives and effective territory managemen...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$140K - $150K *

Shape a competitive benefits framework by overseeing comprehensive programs, ensuring compliance, optimizing processes, and enhancing employee experience. Leverage industry expertise to drive efficien...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K - $150K *

Champion innovative benefits programs, ensuring alignment with strategic goals. Oversee operations, maintain compliance, and drive engagement in employee benefits offerings while leveraging strong ana...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $180K *

Manage and optimize claims operations by leading strategic initiatives, enhancing service quality, and ensuring compliance while fostering collaboration across teams to deliver outstanding claims outc...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.