Customer Service Manager Jobs in Westminster, MD

Take ownership of the technical architecture and operation of contact center systems, ensuring robust implementation and compliance with federal standards while leading a team to optimize performance...

Transform corporate technology into a streamlined service model while leading a dedicated team to enhance productivity and user experiences in a fast-paced environment. You’ll implement strategies, op...

Empower cross-functional teams to deliver compelling federal proposals, managing processes from solicitation review to submission. Drive quality improvements and compliance through structured project...

Accelerate progress at the intersection of customer success and sales for Federal DoD accounts. Drive satisfaction, manage contracts, and identify growth opportunities while collaborating across teams...

Shape the future of customer experience by advising clients on strategy, governance, and modernization. Leverage deep expertise in Financial Services to drive transformative CX programs and mentor tea...

Lead the charge in managing complex Salesforce projects, serving as the primary client liaison. You will utilize your expertise to deliver tailored solutions, drive impactful outcomes, and maintain st...

Shape customer success by enhancing engagement and driving value for enterprise clients. Collaborate cross-functionally to identify opportunities and deliver insights that optimize performance and gro...

Drive impactful change by leading strategic initiatives in fast-paced environments. Collaborate with teams across functions to optimize operations and deliver exceptional results while fostering innov...

Drive strategic communications for a federal program, ensuring clear messaging and stakeholder engagement while managing deliverables and team coordination in a dynamic environment...

Pioneer an impactful Audit Management role by leading audits, coaching staff, and driving continuous improvement initiatives to enhance Universal Service Fund operations, all while collaborating effec...

Drive impactful brand campaigns across channels, ensuring timely execution and creative alignment. Collaborate with stakeholders and agencies to enhance brand presence while managing budgets and perfo...

Join a dynamic team to lead the operational strategy for Residential Sales, optimizing processes and driving efficiency across various sales channels while enhancing the customer experience through st...

Take ownership of benefits management, driving strategy, compliance, and enhancements across U.S. and global programs while collaborating with teams to improve Team Member experience and aligning bene...

Join a team that's dedicated to building a resilient DevOps support organization, leading a diverse group of engineers, and enhancing operational standards for platform reliability across global engin...

Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...

Join a dynamic data team to analyze retail performance, develop strategic recommendations, and influence cross-functional decisions. Contribute to optimizing business strategy and driving growth throu...

Empower clients by leading consulting engagements in Media & Entertainment, addressing complex business and technology challenges to drive growth and deliver impactful solutions across content, data...

Empower customer success in Market Access as you build relationships, drive strategic outcomes, and mentor team members. Use your expertise in Life Sciences to ensure client satisfaction and program g...

Champion our brand's narrative and communications strategy, ensuring clarity and consistency across all channels. Collaborate with cross-functional teams to elevate messaging and foster a connected or...

Manage fleet initiatives from acquisition to delivery, ensuring effective operations and strong vendor collaboration. Lead project planning, process documentation, and field coordination to support a...

Shape the future of supply chain technology by driving product vision, strategy, and execution. Collaborate across teams to deliver innovative solutions that transform operations and achieve measurabl...

Manage all aspects of property operations, including budgets, maintenance, and tenant relations. Lead and develop a team while ensuring compliance with lease agreements and providing exceptional custo...

Shape the future of retail with innovative AI solutions. As a Product Manager, you'll drive the vision and delivery of groundbreaking B2B products to enhance fulfillment and eliminate waste, ensuring...

Champion comprehensive customer support operations, overseeing Tier 1-3 services, managing escalations, and driving service improvements while ensuring top-tier service delivery and client satisfactio...

Grow customer relationships while driving sales for innovative consumer products. Collaborate with cross-functional teams and execute business strategies to meet objectives and enhance customer satisf...