Customer Service Manager Jobs in Washington, DC

Transform your career as a Product Marketing Manager, driving impactful go-to-market strategies through buyer research and messaging frameworks. Collaborate across teams to translate platform capabili...

Shape your career by managing law library systems and services, providing reference and research support across practice areas while overseeing budgets and personnel. Engage with diverse teams to opti...

Drive seamless marketing campaign execution through rigorous QA and collaboration. Act as the key liaison between marketing and analytics teams, ensuring data-driven decisions enhance performance. Ove...

Lead the charge in Retail Media by developing strong client relationships, driving business growth, and overseeing complex engagements. Be the trusted advisor in a dynamic landscape, translating strat...

Inspire a high-performing sales team dedicated to securing federal government partnerships. Develop and execute strategic sales initiatives, enhance customer relationships, and ensure team success to...

Lead the charge in developing strategies to enhance client protection against fraud. Collaborate across the enterprise to drive product improvements, mitigate risks, and elevate fraud defense offering...

Shape innovative product strategies and drive impactful decisions in the FES industry. Collaborate with cross-functional teams and leverage AI to enhance user experiences while ensuring alignment with...

Join a team that's driving cross-divisional initiatives, leading programs through their complete life cycle, and collaborating with stakeholders to achieve success in the U.S. Banks sector. Bring your...

Optimize client IT transformations by leading ServiceNow engagements, implementing innovative tech solutions. Collaborate with executives to enhance service delivery and foster continuous improvement...

Join us to lead transformative ServiceNow implementations and deliver innovative technology solutions, driving organizational growth and operational excellence. Engage with executive stakeholders to r...

Drive innovation by leading complex ServiceNow transformations, managing large-scale projects, and delivering impactful technology solutions. Collaborate with executives and teams to redefine IT servi...

Deliver exceptional service to small business clients by managing account processes, renewals, and premium negotiations. Collaborate with teams to provide solutions, maintain client relations, and ens...

Manage and analyze influential data trends in program performance, providing actionable insights and recommendations to senior management for enhanced operational effectiveness and compliance across v...

Transform community engagement strategies by analyzing program policies and performance. This role involves developing reports, conducting evaluations, and advising management on housing initiatives t...

Advance the operational effectiveness of the Digital Experience team, owning key processes like project planning, cross-functional execution, and performance metrics to drive customer acquisition and...

Drive the future of customer experience by architecting scalable tech solutions. Collaborate cross-functionally to enhance operations, leveraging automation and GenAI to optimize support tools in a dy...

Champion client success by leading onboarding, managing relationships, and ensuring satisfaction in a fast-paced environment. Drive adoption, facilitate renewals, and foster growth through effective p...

Transform financial management processes and lead a dynamic team, providing expert guidance on fiscal policies and regulations while driving efficiency and compliance across various programs and proje...

Shape revenue outcomes by supporting the sales team in structuring and pricing deals, managing negotiations, and ensuring compliance. You’ll drive timely deal approvals and optimize terms to meet cust...

Drive exceptional guest experiences by leading hotel operations, maximizing revenue, and fostering a culture of customer service while ensuring operational efficiency and strategic marketing partnersh...

Lead the optimization of supply chain operations, enhancing visibility and collaboration. Collaborate with clients to streamline processes and boost efficiency while mentoring teams to uphold standard...

Lead end-to-end supply chain optimization in Pharma & MedTech. Collaborate with clients, streamline processes, and mentor teams to enhance efficiency and responsiveness within the Health Industries se...

Shape the future of technology vendor management by ensuring seamless coordination of software acquisition and efficient license management, tailored to meet stakeholder needs and drive IT optimizatio...

Transform your career by driving innovative digital marketing campaigns for B2B clients. Collaborate with a dynamic team to build strategies, leverage martech tools, and deliver measurable results in...

Join a dynamic team as you manage client invoicing, collections, and performance metrics. Utilize your strong communication and organizational skills to enhance workflow efficiency and foster client r...