Customer Service Manager Jobs in Washington, DC

Lead the expansion of existing accounts in the Western U.S. by employing a consultative sales approach to increase product adoption and enhance customer relationships, with significant travel required...

Empower and guide a high-performing team of Customer Success Managers to drive retention outcomes, enhance client relationships, and ensure proactive engagement while collaborating cross-functionally...

Join us to optimize operational efficiency and enhance product development. As a Manager, you will lead teams, drive innovation, and implement strategies that improve speed to market, reduce costs, an...

Support clients in optimizing manufacturing processes by analyzing product lifecycles, implementing lean principles, and leveraging technology. As a leader, guide teams to enhance operational efficien...

Transform property management operations across multiple sites by driving occupancy, enhancing resident satisfaction, and optimizing financial performance, while leading diverse teams to achieve excel...

Drive strategic retail intelligence initiatives, translating data into actionable insights to enhance marketing effectiveness and discoverability across various retailer platforms. Collaborate cross-f...

Drive the execution of strategic initiatives to enhance growth and operational excellence across the North American commercial landscape, ensuring alignment and accountability among stakeholders for i...

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

Lead the charge in building relationships and winning business in the emerging Power Stability market, covering business development to deal closure with utilities and partners, driving sustainable en...

Shape the future of brand reputation by leading strategic media relations, managing press interactions, and executing communications initiatives. Collaborate across departments to enhance visibility a...

Elevate organizational financial operations as a Senior Manager, specializing in revenue cycle management. Lead teams in analyzing and enhancing financial processes while driving operational excellenc...

Unlock your potential by leading our innovative manufacturing facility, driving operational excellence and fostering a high-performance culture to meet safety, quality, and delivery goals while suppor...

Transform program delivery by leading a cross-functional team in complex IT solutions for Federal clients, ensuring compliance, effective risk management, and timely execution of contractual requireme...

Create and implement strategies to enhance vendor relations and operations, ensuring compliance and high service quality. Monitor performance metrics, recruit new vendors, and drive successful engagem...

Take ownership of service account management, driving sales through relationship building and proposal preparation while exceeding revenue goals and maintaining strong client partnerships in a fast-pa...

Pioneer customer-centric marketing strategies that connect market needs with innovative product development. Collaborate across teams to drive go-to-market initiatives and establish a compelling brand...

Lead the vision and strategy for modernizing B2B digital service portals utilizing Salesforce technology, driving automation and self-service improvements to enhance customer experiences and operation...

Unlock potential by overseeing R&D implementation projects, ensuring project goals align with customer needs through effective communication and agile management. Empower engineering teams and facilit...

Manage and enhance quality assurance processes by ensuring product compliance with regulatory standards and improving quality programs. Lead QA teams and support continuous improvement initiatives in...

Elevate your career by leading operations for a dynamic Customer Order team. Drive strategic initiatives, foster collaboration, and enhance workflows to improve efficiency while ensuring exceptional p...

Transform project execution by leading a team of Technical Sales Managers to drive energy efficiency initiatives. Ensure project success through strategic oversight, resource planning, and client enga...

Empower global clients through exceptional post-sale management, leading onboarding and retention strategies, while collaborating across teams to ensure customer success and value realization in a rem...

Shape the future of comprehensive project management by leading a skilled team, driving performance metrics, and ensuring exceptional service in high-net-worth claims through effective training and op...

Serve as a key leader in complex, multi-disciplinary DoD programs, ensuring alignment with customer goals. Drive initiatives from inception to completion while fostering collaboration across teams and...

Transform client delivery of benefits administration through expert oversight of implementation, operations, and quality. Collaborate across teams to enhance service offerings and drive account growth...