Customer Service Manager Jobs in Waltham, MA

Manage delivery of managed services for a client portfolio, ensuring operational excellence, fostering team collaboration, and driving client satisfaction through effective service delivery and relati...

Advance growth by managing high-value B2B tech accounts, driving upsells, and breaking into new business areas within a global portfolio to achieve revenue targets and enhance customer relationships...

Unlock your potential as a finance leader driving results in project-based organizations. Lead accounting and finance operations, enhance performance, implement strategic processes, and support transf...

Grow your influence by driving sales performance enhancements through strategic training and collaboration in retail environments. Lead field training efforts, identify growth opportunities, and empow...

Lead and inspire a dynamic Claims Unit, managing multiple teams to enhance performance, ensure compliance, and drive continuous improvement. Partner with management to develop talent and deliver excep...

Empower our customers by optimizing their operations with tailored solutions. Collaborate cross-functionally, strategizing to solve challenges and drive success in a dynamic, growth-oriented environme...

Champion the management of claims across multiple jurisdictions, ensuring effective oversight and analysis. Negotiate settlements and provide critical insights to stakeholders while fostering a collab...

Shape the future of Lifecycle Marketing by driving nurture strategies for our Employee Experience product family. Lead a team to build targeted programs aimed at the Enterprise segment, ensuring effec...

Join a team that's dedicated to excellence in financial reporting, compliance, and process optimization. As a leader, you'll oversee accounting operations, provide technical support, and enhance team...

Elevate client relationships by ensuring exceptional service delivery and operational excellence. Collaborate with cross-functional teams to resolve issues and enhance client experiences while driving...

Serve as a Senior Manager to oversee 3PL distribution processes, enhancing operational efficiency and customer satisfaction through strategic partnerships and process improvements in specialty pharmac...

Engage in high-severity escalation management, driving cross-functional coordination and customer advocacy. Enhance customer retention and trust through effective communication, systemic improvements...

Engage with a diverse commuter rail system, steering customer experience strategy and ensuring exceptional service delivery during operations and disruptions. Lead a dedicated team to reinforce qualit...

The Sr. Operations Manager is responsible for overseeing all budgetary, people development, and operational objectives within a Fulfillment Center. This role involves managing a team of Operations and...

The Sr. Operations Manager is responsible for overseeing all budgetary, people development, and operational objectives within a Fulfillment Center. This role involves managing a team of Operations and...

Unlock potential by transforming customer service solutions through strategic analysis, innovative technology integration, and strong leadership while partnering with clients to enhance customer exper...

Partner with us to elevate customer experience by leading our call center operations. Oversee a dedicated team, drive coaching initiatives, manage escalations, and collaborate with departments to ensu...

Join a team that's dedicated to driving retention and strategic growth for enterprise customers. Leverage your expertise in SaaS to enhance customer relationships and lead initiatives that ensure ongo...

Join a team that's driving growth in government markets by securing new business and managing existing contracts effectively while leveraging company resources for optimal results and compliance fulfi...

Accelerate your career by optimizing sales operations to enhance rep efficiency and drive strategic improvements in a high-impact, cross-functional role focused on Salesforce and sales enablement tool...

Bring your expertise to execute and enhance data management processes, ensuring the integrity and readiness of commercial data for analytics, reporting, and decision-making. Collaborate with teams to...

Support branch success by coordinating operations to ensure quality service, safety, and compliance. Leverage leadership to motivate teams, drive business initiatives, and achieve financial objectives...

Transform the future of analytical service offerings by defining strategy, leading lifecycle management, and leveraging AI for enhanced customer outcomes while collaborating with cross-functional team...

Transform sales performance by leading and developing a high-performing team, driving customer relationships and product rollouts, while setting strategic direction to achieve ambitious growth targets...

Join our team to lead CRM and Lifecycle marketing strategies, enhancing customer journey and engagement. Drive data-driven marketing initiatives that optimize player retention and maximize ROI across...