Customer Service Manager Jobs in Waltham, MA

Drive demand and revenue growth by leveraging data and AI in customer journey design. Contribute to integrated marketing strategies that create leads, conversion, and measurable business outcomes in f...

Lead a dynamic customer support team, ensuring exceptional service delivery while driving performance metrics and quality assurance. Partner with management to refine workflows and enhance customer su...

Lead integrated media strategy to optimize campaign performance, enhance patient recruitment, and leverage data insights to drive multi-channel growth, while managing a significant media budget and co...

Shape the future of Marketing Operations by leading strategic analytics and reporting initiatives. Collaborate with cross-functional teams to enhance decision-making processes and operational efficien...

Transform the manufacturing landscape by leading complex projects, driving cross-functional collaboration, and ensuring quality through innovative execution strategies in our external manufacturing pr...

Contribute to the efficiency of IT operations by managing systems, improving workflows, and ensuring data security. Drive technology initiatives, lead projects, and support users to enhance overall pr...

Transform your career by overseeing healthcare technology projects, ensuring alignment with business objectives, and leading diverse teams to deliver high-quality solutions on time and within budget...

Lead the charge in enhancing compliance operations for a dynamic financial services team. Oversee onboarding, KYC, and operational processes, ensuring regulatory adherence while driving team performan...

Empower customer success post-implementation by supporting platform adoption, executing workflows, and driving operational efficiency through hands-on managed services and cross-functional collaborati...

Pioneer community engagement while leading teams in operational excellence. Drive financial performance, champion customer service, and uphold company values through strategic initiatives and developm...

Champion strategic client relationships and drive operational excellence through cross-functional collaboration, ensuring outstanding service delivery, customer satisfaction, and measurable business o...

Accelerate progress at our US accounts by ensuring seamless onboarding, adoption, and value delivery. Collaborate closely with clients to define and achieve success while leveraging your technical exp...

Create opportunities for community engagement and associate development, ensuring compliance and exceptional customer service, while driving financial performance and fostering a dynamic workplace cul...

Unlock potential by driving community outreach, ensuring compliance, and leading operational excellence initiatives. Foster associate development through training and mentorship while enhancing custom...

Grow your career with this dynamic role overseeing data collection programs. Drive operational excellence and client satisfaction while managing delivery execution, financials, and cross-functional te...

Pioneer strategic account growth by developing tailored solutions, enhancing customer relations, and driving revenue through expert account management. Collaborate cross-functionally to fulfill client...

Join a team that's shaping the future of dental technology by leading a dynamic sales force. Drive growth, implement data-driven strategies, and coach your team to exceed ambitious revenue goals in a...

Elevate financial integrity by managing technical accounting compliance. Collaborate with finance leadership to ensure accurate U.S. GAAP application, oversee audits, and support complex transactions...

Inspire strategic growth by leading the Customer Insights team. Oversee data analytics to transform customer feedback into business intelligence, driving insights that enhance customer experience and...

Elevate financial leadership by overseeing insurance accounting operations, leading a dynamic team while ensuring compliance, accuracy, and modernization of financial reporting processes and systems...

Drive strategic sourcing and procurement initiatives, managing $10M spend across Infrastructure. Collaborate with teams and suppliers to optimize contracts, foster stakeholder relationships, and enhan...

Unlock potential by leading client relationships while managing Health and Welfare services, ensuring compliance, and enhancing client experiences through strategic insights and exceptional service de...

Join a team that's dedicated to empowering and developing multiple retail locations. Drive sales performance, enhance customer experiences, and cultivate leadership within a dynamic environment, while...

Empower clients to achieve success by managing relationships, driving service improvements, and enhancing business outcomes. Collaborate internally to optimize client experiences, ensuring long-term p...

Drive customer success by managing and expanding enterprise accounts. Leverage strong relationship-building skills to deliver tailored solutions that meet client goals, ensuring retention and maximizi...