Customer Service Manager Jobs in Virginia Beach, VA

Empower strategic customers through exceptional service, fostering long-term partnerships and driving measurable value from connectivity solutions while collaborating across business functions to ensu...

Innovate analytical strategies and lead a team of analysts to drive Pro retention and customer care metrics. Translate data into actionable insights and support high-impact decision-making in a fast-p...

Lead efficient operations at a high-volume railyard terminal, ensuring exceptional administrative support for over 500 employees while coordinating communication between key departments in a fast-pace...

Oversee helpdesk operations for a large-scale financial management system, ensuring efficient support and continuous improvement. Lead a team providing Tier 1 assistance, enhancing user experience, an...

Join a dynamic field operations team to enhance customer support and service delivery. Lead and develop technicians while managing schedules and resources to ensure high-quality service and efficient...

Join a dynamic team as a strategic partner for major financial services clients, driving business outcomes and fostering key relationships. Collaborate closely with internal teams to enhance client su...

Lead the charge in transforming a digital sales organization, collaborating with stakeholders to enhance growth with a focus on technology, training, and strategic relationship building. Drive broker...

Unlock potential by managing and optimizing customer engagement strategies through high-quality lifecycle marketing and CRM campaigns, driving guest acquisition, retention, and loyalty across digital...

Own end-to-end brand onboarding, enhancing client success and operational scalability through strategic initiatives, quality standards, and data-driven insights, while managing complex, cross-function...

Pioneer operational readiness for mission-critical projects. Lead turnover planning, risk evaluation, and stakeholder coordination to ensure seamless facility transitions and operational success while...

Engage with us to shape customer success initiatives and drive growth through exceptional account management. Collaborate cross-functionally to enhance client satisfaction and optimize processes in a...

Elevate your career by driving client success as a Customer Program Manager. Use your healthcare expertise to deliver tactical project plans and enhance service quality for healthcare payer clients, o...

Manage and execute comprehensive projects, ensuring productivity, safety, and customer satisfaction. Lead teams and serve as key customer interface, driving strategic initiatives for successful projec...

Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...

Manage and expand a diverse portfolio of accounts while driving sales and implementing strategies for business growth. Collaborate with practice leadership and utilize proprietary systems to enhance t...

Lead technical support efforts for major clients, ensuring effective management of advanced AMI systems. Collaborate with teams to resolve issues, implement solutions, and enhance customer satisfactio...

Partner with us to ensure excellence in Training, Safety, and Quality across projects. You'll drive compliance, foster a proactive culture, and lead initiatives that enhance operational performance an...

Collaborate to drive member retention and satisfaction through exceptional service delivery. Lead a multifunctional team, develop data-driven strategies, and foster cross-functional partnerships to en...

Shape the future of IT operations by leading a talented team and managing strategic BPO partnerships, enhancing infrastructure efficiency and security, while driving alignment with business goals and...

Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...

Take ownership of improving franchise performance through data-driven insights. Collaborate closely with operators to translate complex data into clear, insightful recommendations that drive revenue g...

Take ownership of complex PIV/PKI issues by leading a dedicated team, driving technical investigations, and ensuring compliance with federal standards to enhance identity systems and improve operation...

Transform internal communications by shaping strategic narratives that inform and engage employees. Collaborate with leaders to enhance culture and drive alignment while delivering impactful messaging...

Lead a dynamic SMB Customer Success team, driving digital-first strategies for retention and adoption. Optimize processes and systems to manage a large customer base efficiently while fostering a perf...

Partner with us to enhance digital sales operations by leading a team, ensuring smooth campaign execution, and driving exceptional client experiences across our dynamic digital portfolio. Your strateg...