Customer Service Manager Jobs in Troy, NY

Champion the GTM tech stack by leading complex implementations, optimizing deal operations, and aligning cross-functional teams to drive revenue efficiency and scalability...

Join a team that's leveraging data to optimize advertiser relationships and drive insights. You'll analyze, report, and activate audience strategies in retail and commerce media, ensuring delivery of...

Analyze and oversee data management for retail and commerce media, ensuring insightful reporting and robust audience segmentation to enhance advertiser relationships and campaign effectiveness...

Lead operational excellence across multiple supplier facilities, driving performance improvements, strategic partnerships, and quality standards through hands-on consulting and data-driven insights to...

Engage as a strategic sales leader, driving performance and growth of a high-impact sales team. Lead pipeline management and develop innovative strategies to exceed ambitious corporate goals in a fast...

Drive sales success by identifying new business opportunities, managing client relationships, and guiding program launches to exceed sales goals while enhancing customer satisfaction across various bu...

Lead the charge in building relationships and driving long-term growth through effective client engagement, innovative solutions, and collaborative onboarding processes in a dynamic customer success r...

Join a team that's dedicated to delivering high-value domestic transport services. Oversee service performance, security protocols, and data integrity to ensure excellent operational efficacy and cust...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Play a key role in managing and executing projects from inception to completion, ensuring high safety, quality, and customer satisfaction while leading field teams and optimizing performance metrics t...

Elevate customer engagement and drive growth by leading a dynamic call center operation. Collaborate with teams to enhance service delivery, optimize metrics, and foster a results-driven environment t...

Lead and innovate BPO operations by managing diverse teams, optimizing service delivery, and driving performance improvement across multiple campaigns. Foster engagement and efficiency while ensuring...

Champion customer retention by optimizing account value and managing cancellations. Communicate effectively to drive satisfaction while using data to inform strategies. Thrive in a fast-paced environm...

Transform customer engagement with data-driven insights. As a Sr. CX Ops Analyst, lead analytics strategies to enhance customer experience, operational efficiency, and revenue growth while collaborati...

Drive client success by enhancing platform adoption and delivering insights that empower organizations to achieve measurable outcomes. Leverage industry expertise to strengthen relationships and foste...

Engage with a dynamic team to optimize global storytelling through innovative digital content strategies. Drive creative excellence and AI-powered solutions to enhance audience connections across plat...

Engage a dynamic sales team to maximize client growth, fostering relationships and driving innovative fintech solutions for regional and community banks through strategic leadership and collaboration...

Join us in driving business growth within the Data Centre sector, focusing on innovative power solutions. Play a key role in nurturing client relationships and developing strategies that redefine mark...

Join a customer-centric team to strategically guide enterprise clients in enhancing cloud security and driving adoption of innovative solutions within their multi-year cloud journey, while fostering s...

Take ownership of commercial performance and strategy for a crucial product portfolio. Lead cross-functional teams to drive growth, define market positioning, and influence product direction, ensuring...

Tackle international market expansion as you lead the global launch of SaaS products. Own the strategy, drive integrations, and collaborate cross-functionally to establish a strong presence in Canada...

Join a dynamic team as a key leader in customer success, driving exceptional outcomes through strategic customer lifecycle management, AI insights, and collaborative operational excellence in a fast-p...

Optimize operational performance by leveraging analytics and process improvement. Drive strategic initiatives with analytical support, engage cross-functional teams, and enhance reporting tools to ele...

Accelerate progress at franchise locations by fostering the adoption and optimization of sales training and processes, ensuring revenue growth and an enhanced customer experience through strategic coa...