Customer Service Manager Jobs in Silver Spring, MD

Drive customer relationships and new business through lead generation and opportunity qualification. Assess industry trends, collaborate on strategies, and engage with clients, while representing the...

Lead the charge in managing project phases while delivering exceptional client service in consulting engagements. Collaborate with clients to achieve project objectives, leveraging experience in the g...

Engage cross-functionally to create and manage impactful customer advocacy programs. Drive storytelling and enhance brand awareness by showcasing customer success through various marketing assets and...

Transform your career by driving sales success for innovative software solutions in real estate. Engage clients, foster relationships, and leverage your experience to unlock new opportunities in a dyn...

Champion the Change Management program within NTN infrastructure to enhance stability, availability, and performance while coordinating cross-functional teams and overseeing governance practices to mi...

Elevate healthcare delivery by leading the DSNP Optum team, driving quality care coordination with multi-disciplinary collaboration. Champion ongoing development and performance metrics to ensure opti...

Optimize pricing strategies and lead data-driven initiatives in consumer markets. Use advanced analytics to derive insights from large datasets, guiding strategic decisions and fostering high-performi...

Join a team that's dedicated to delivering comprehensive case management for members facing complex health challenges, coordinating services, and implementing person-centered care plans to enhance hea...

Empower a high-performing claims team to enhance efficiency and client satisfaction. Lead operations, ensure compliance, and drive continuous improvement while managing relationships and supporting te...

Join a dynamic team to lead complex migration initiatives for Defense operations, ensuring seamless execution, risk management, and stakeholder collaboration in modernizing vital network environments...

Lead and mentor an agile software development team to ensure high-quality product delivery. Oversee project management, technical guidance, process improvement, and collaboration to meet enterprise go...

Drive effective communication during critical incidents, ensuring timely updates and fostering collaboration across teams. This role requires strong problem-solving skills, technical understanding, an...

Champion the growth of our distributed product support team by improving processes, ensuring quality assurance, and enhancing team collaboration to deliver exceptional customer support around the cloc...

Shape the future of search as a strategic Director of SEO, leading a team to innovate and drive organic growth for global brands while navigating complex environments and championing new technologies...

Drive customer success through strategic ERP management, ensuring alignment with client objectives and long-term partnerships while maximizing investments in Epicor solutions and overseeing program de...

Advance security operations by leading a team to deliver top-notch physical security services across multiple sites, enhancing safety and performance while driving effective strategies for continuous...

Champion effective security operations by leading a dedicated team to enhance safety and performance across multiple facilities, ensuring operational excellence, personnel development, and client coll...

Unlock your potential as you drive enterprise optimization through innovative architectural solutions, collaborating with teams to enhance performance and security while leading strategic domain initi...

Champion the product roadmap for AI-powered capabilities in the public sector. Collaborate with security, compliance, and delivery teams to ensure successful implementation of core features in governm...

Accelerate progress at the Co-Managed Services help desk by overseeing operations, ensuring SLA compliance, escalating client issues, and managing a team of leads while adopting AI technologies for en...

Unlock potential by leading cross-functional initiatives that explore and deliver AI-driven technology solutions to enhance recruitment and operational efficiency across the organization, ensuring ali...

Join a team that's redefining user experiences across browser and mobile platforms. Lead the strategy for workforce password management and privileged access, ensuring seamless and secure access for u...

Join a team that's dedicated to building strong partnerships with dealerships to enhance our indirect lending programs. Drive growth, improve dealer satisfaction, and stay ahead of market trends in th...

Optimize cross-disciplinary teams to develop and enhance cloud-based platforms, driving user-centric solutions and aligning product strategy with organizational goals while fostering collaboration acr...

Unlock potential by leading cross-functional initiatives to enhance data management and drive innovation. Leverage technology and customer insights to develop intelligent products that align with busi...