Customer Service Manager Jobs in Silver Spring, MD

Empower customers by leading software solution deployments, ensuring effective communication, alignment, and delivery throughout the project lifecycle while fostering collaboration among teams and sta...

Drive innovative product marketing initiatives, translating complex AI technology into compelling business narratives. Build and scale strategic marketing infrastructure to support enterprise sales in...

Champion operational excellence by leading a high-performing team of casualty claims professionals. Influence claim strategies, enhance agency relations, and drive superior customer outcomes through s...

Transform your career by leading Microsoft Dynamics 365 projects! Collaborate with a talented team, design innovative solutions, and guide junior developers while delivering high-quality results on ti...

Empower your career by driving process improvement initiatives that enhance performance and foster best practices. Collaborate and innovate in a dynamic environment while utilizing your expertise to i...

Support client success by building strategic relationships, ensuring alignment, and driving value realization. Collaborate with cross-functional teams to enhance outcomes for major stakeholders across...

Transform client relationships by owning the entire journey from launch to renewal, ensuring seamless implementation and continuous growth. Leverage strong communication and organizational skills to d...

Reimagine operational excellence by leading strategic initiatives, enhancing franchisee performance, and driving financial growth in a dynamic environment while building a high-performing team dedicat...

Champion operational excellence by developing and managing a Quality Control Program, ensuring compliance with high standards and regulations through ongoing inspections, audits, and process improveme...

Drive national accounts strategy to enhance revenue growth and strategic partnerships. Collaborate cross-functionally to ensure national agreements yield measurable outcomes and maintain executive rel...

Drive growth by owning strategic CX accounts and leveraging AI-enabled solutions. Collaborate with stakeholders to enhance customer engagement and retention across diverse channels, while shaping acco...

Support key insurance clients as a Technical Account Manager, enhancing relationships and optimizing their use of Majesco solutions. Provide guidance and manage escalations, ensuring maximum satisfact...

Deliver exceptional retail dining experiences by leading our dynamic team, optimizing operations, and enhancing client relations. Join us in managing a diverse portfolio, nurturing talent, and driving...

Lead the charge in optimizing servicer integration within Personal Loans; collaborate with cross-functional teams to drive project execution and operational efficiency in a high-impact environment. De...

Contribute to growth by engaging and developing enterprise partnerships in the Pharma & Life Sciences sectors. Identify new clients, build relationships, and implement strategic pursuits for sustainab...

Develop and execute media strategies that transform insights into compelling stories, strengthen media presence, and enhance brand visibility across platforms through innovative, data-driven campaigns...

Transform client relationships through insightful engagement and strategic growth initiatives. Collaborate across diverse industries to maximize product adoption and retention while driving value with...

Elevate your career by managing and nurturing key client relationships, collaborating with sales to drive growth, and maximizing retention in a dynamic SaaS environment focused on the Energy & Industr...

Partner with us to drive business development by leveraging your negotiation expertise and financial acumen to secure and manage contractual agreements, ensuring client satisfaction and compliance whi...

Transform your career by leading a talented team to deliver exceptional customer service, drive sales, and achieve operational goals. Use your expertise to build strong relationships and ensure compli...

Empower a high-performing team to deliver innovative Lab Orchestration solutions, ensuring successful implementation for R&D clients while driving operational excellence and harnessing automation and...

Help us drive profitable growth by leading a high-performing team across multiple stores, ensuring strategic execution of sales and operational goals while fostering a positive customer experience and...

Oversee help desk operations to ensure effective service delivery, manage personnel, and enhance performance metrics while aligning with ITIL standards to resolve technical issues promptly and efficie...

Accelerate progress at ensuring high-quality IT service delivery through leading Service Desk operations, solving incidents, managing vendor relations, and fostering continuous improvement to enhance...

Transform IT service delivery by leading operations, improving user experiences, and ensuring compliance in a fast-paced environment. Drive excellence in incident management while partnering with IT a...