Customer Service Manager Jobs in Silver Spring, MD

Drive the global Salesforce strategy by leading architecture, delivery, and evolution for enhanced business processes across the customer lifecycle, shaping an intelligent, AI-native enterprise platfo...

Lead and innovate Quote-to-Cash initiatives by owning the Q2I platform, managing a team, and ensuring the seamless transition to Salesforce Revenue Cloud while enhancing processes and driving operatio...

Accelerate progress at a dynamic organization by leading Salesforce architecture, guiding a dedicated team, and ensuring that system integration and functionality align with business growth and strate...

Explore opportunities to lead data acquisition for strategic growth, ensuring compliance while collaborating cross-functionally. Manage supplier relationships and drive successful onboarding of data a...

Join a team that's dedicated to enhancing the financial functions of Aerospace and Defense clients. As a Senior Manager, you will lead project oversight, drive client satisfaction, and contribute to s...

Drive innovative solutions by leading a team of engineers focused on transforming document workflows. Collaborate with clients to deliver effective ECM integrations while enhancing service quality and...

Elevate customer experiences by expertly resolving high-profile issues, driving loyalty and trust through proactive communication and personalized service, while collaborating across teams to achieve...

Accelerate progress at a dynamic company by enhancing operational efficiency across sales, events, and marketing. Engage cross-functional teams, streamline processes, and drive project success with a...

Innovate product strategies for multiple states, optimizing P&L performance through data-driven analysis, collaboration with cross-functional teams, and strategic recommendations to enhance market com...

Lead the design and support of advanced control systems in the aftermarket sector. Manage and mentor a team of engineers, ensuring high-quality project execution while driving innovation in customer m...

Drive the development of Service Technicians through coaching and hands-on support. Ensure quality repairs and customer satisfaction while overseeing field operations, prioritizing team performance, a...

Inspire by leading multi-million-dollar stores. Drive sales, enforce operational excellence, and cultivate a customer-service culture while managing budgets and developing team potential across divers...

Empower your career with a leadership role overseeing 24x7 operations and service delivery for cloud-based solutions while driving continuous improvement and effective stakeholder management across mu...

Advance customer success by driving product adoption and retention through proactive engagement, education, and strategic partnerships in a high-performance SaaS environment...

Shape the future of public libraries by building client relationships and driving product adoption. Utilize your expertise to empower teams and ensure exceptional service delivery across the West Coas...

Grow your career with a Senior Product Manager role focused on enhancing Order Quality. Lead the strategy and execution to optimize customer and shopper experiences through innovative solutions in a d...

Contribute to customer advocacy and expansion initiatives, enhancing customer engagement through storytelling and advisory efforts. Build compelling narratives to reinforce relationships and drive gro...

Unlock potential by evaluating and enhancing operational processes for clients. Work independently and collaboratively to analyze business challenges, support decision-making, and deliver insights thr...

Drive impactful changes in product accounting by translating complex standards into accessible software requirements, ensuring cohesive teamwork across departments while enhancing product accuracy and...

Take ownership of strategic partnerships, manage distributor relationships, and drive sales growth. Collaborate across teams to resolve inquiries, conduct training, and lead initiatives that expand ma...

Unlock growth by leading a regional Customer Success team focused on retention, adoption, and overall customer satisfaction. Collaborate cross-functionally to drive value, mitigate risk, and ensure me...

Transform strategic communications and executive messaging for impactful stakeholder engagements. Lead the development of clear messaging, coordinate approvals, and manage sensitive content across cla...

Lead the charge in developing and coaching a high-performing Sales Development team, utilizing data insights to enhance prospecting and improve sales strategies for optimal pipeline growth and team ef...

Unlock potential by leading complex Life and Annuity projects, managing cross-functional teams, and driving digital transformation initiatives aligned with business goals and stakeholder expectations...

Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...