Customer Service Manager Jobs in Santa Clara, CA

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

Lead a dedicated team to enhance customer experience through effective management and support. Oversee operations, analyze performance, and execute strategies to drive service quality while fostering...

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Lead a dynamic sales team to achieve targets, nurture client relationships, and ensure operational excellence. Drive performance while mentoring staff for success and personal growth in a rewarding, f...

Manage a high-performing sales team focused on customer satisfaction and operational excellence. Drive business growth through relationship building and coaching, while achieving sales targets and fos...

Lead the sales team to exceed performance targets while driving business growth and delivering exceptional customer service. Mentor and develop team members, ensuring operational excellence in a dynam...

Lead the charge in client service excellence by managing relationships, coordinating projects, and implementing solutions for successful FWA program operations. Collaborate internally and externally t...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Lead customer support transformation by enhancing operational excellence and fostering partnerships. Drive team performance and implement strategies leveraging AI tools to improve service delivery and...

Lead and develop a customer service team to deliver exceptional support, build client relationships, and implement process improvements. Oversee operations and manage performance to ensure achievement...

Lead operational excellence by developing strategic plans, managing budgets, and ensuring compliance with regulations to enhance service delivery and customer satisfaction across the organization...

Manage high-severity billing escalations, ensuring customer account reconciliation and resolution through cross-functional team leadership. Leverage analytical skills to drive governance and improveme...

Empower the future of customer service by leading a high-performing team, enhancing operational efficiency, and driving customer success across North America while leveraging innovative AI tools and r...

Champion customer success by managing medium/large SaaS accounts, driving adoption and growth through strategic relationships, expert guidance, and problem-solving, ensuring alignment with customer go...

Lead regional service operations by managing field teams, enhancing customer satisfaction, and driving business growth across the Western USA. Foster technical support and best practices while ensurin...

Drive customer service excellence by leading multi-site support teams, enhancing operational efficiency, and fostering a culture of accountability. Leverage expertise to manage key customer accounts a...

Develop and lead comprehensive Revenue Cycle Management, overseeing the entire billing process, vendor contracts, and risk adjustment, while collaborating with Clinical, Finance, and Data teams for op...

Engage your leadership skills to drive exceptional service, oversee daily operations, and foster a welcoming environment. Collaborate with your team to exceed store goals and enhance customer experien...

Drive exceptional customer service by leading a dedicated automotive service team, overseeing vehicle repairs and inspections, and managing shop operations to ensure high-quality service delivery and...

Lead customer success initiatives by managing a portfolio of 30+ accounts, ensuring retention and growth through strategic relationships, executive reviews, and actionable success plans focused on cli...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Engage and manage a portfolio of medium-value customers, enhancing their journey through onboarding, adoption, and renewal phases while driving strong relationships and technical enablement for succes...

Grow your career with a dynamic financial services role focused on delivering exceptional client support and enhancing client relationships through financial planning, analysis, and investment managem...

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...