Customer Service Manager Jobs in Rochester, NY

Drive strategic product management and governance for advanced eSource platforms, ensuring compliance and enhancing decentralized and hybrid trials. Collaborate cross-functionally to shape product vis...

Join a team that's dedicated to enhancing customer engagement and advocacy, developing innovative programs that amplify the voice of the customer and foster community, while driving retention and stra...

Join a team that's driving growth in personal care by fostering relationships and implementing tailored sales strategies to enhance client satisfaction across key markets in the Northeast region...

Drive customer success by building relationships and ensuring optimal outcomes in a fast-paced, technology-driven environment. Collaborate with teams to enhance client satisfaction and facilitate prod...

Engage in innovative digital marketing by leading global paid media campaigns across multiple channels. Collaborate with creative teams, analyze performance, and leverage AI tools to optimize strategi...

Transform employee engagement by strategizing and implementing effective internal communications that align with business goals and foster clarity and collaboration across the organization...

Join us to lead strategic operations for a dynamic team, driving efficiency and process improvements. You will oversee budgeting, staff development, and policy changes, ensuring alignment with broader...

Join a dynamic sales team as a Sales Enablement Manager, driving efficiency, creating impactful training programs, and collaborating with partners to foster a culture of excellence in a fast-paced tec...

Engage in driving sales growth by managing key government accounts, nurturing relationships, and developing new business opportunities. Collaborate with internal teams to ensure customer satisfaction...

Optimize global product strategy for Dispenser & Payment Terminal assets, ensuring innovation and profitability through cross-team collaboration, market analysis, and customer engagement to enhance us...

Elevate your career by driving sales efficiency through data management, analytics, and cross-functional collaboration to optimize processes and support strategic initiatives within a high-impact team...

Drive collaborative technology initiatives by acting as a vital liaison between business operations and IT, ensuring thorough analysis and clear communication of complex requirements across functions...

Shape the future of our customer expansion strategy as you build and lead a high-performing Account Management team, driving revenue growth and defining success through innovative processes and struct...

Empower sales success by optimizing processes and systems for AEs and CSMs. Collaborate cross-functionally to enhance operational efficiency, manage data quality, and leverage technology, ensuring hig...

Drive market adoption of innovative Inventory Optimization solutions, shaping strategy and building relationships while managing complex sales cycles from initiation to closure, contributing to impact...

Lead the charge in enhancing customer success by driving implementation, retention, and expansion of technology solutions for Public Safety clients, ensuring exceptional service and support to foster...

Champion high-performance revenue cycle operations by leading collections and AR strategies, driving accountability, and fostering an impactful culture focused on precision and results that directly e...

Join a team that's committed to driving data-led change and high-performance culture. Lead, coach, and scale processes for technical account management, ensuring impactful strategies and collaborative...

Optimize your career by leading a high-performing Sales Engineering team, enhancing solutions for our major clients, and collaborating across departments to create impactful customer experiences. Join...

Lead the charge in fraud prevention strategies, overseeing a skilled team to enhance operational efficiency and drive procedural improvements while ensuring customer satisfaction and compliance with r...

Champion new business development and retention, driving revenue growth through strategic account management and collaborative customer engagement in the medical device industry to enhance relationshi...

Transform client relations by managing global accounts with a focus on growth and profitability. Collaborate with internal stakeholders to execute strategies that enhance business performance and nurt...

Join a team that empowers the Customer Success organization through tailored training, strategic coaching, and data-driven insights, ensuring exceptional client experiences and measurable business gro...

Shape the future of customer experience by leading the development of an AI-driven platform that enhances utility service interactions, ensuring seamless payment and service order processes in a high...

Lead the charge in ensuring compliance for fraud, collections, and back-office operations. Collaborate with partners to strengthen programs and deliver risk-balanced guidance, while maintaining a proa...