Customer Service Manager Jobs in Rochester, NY

Build best-in-class customer success operations by strategically leading initiatives, enhancing systems, and driving data-driven insights to ensure an exceptional customer experience and organizationa...

Transform the healthcare payment integrity landscape by leading product strategy and analytics for fraud detection solutions, ensuring impactful delivery and cross-team collaboration within a fast-pac...

Shape the future of automotive finance sales by driving growth, managing client relationships, and delivering innovative AI-based solutions to top lenders in a dynamic environment. Collaborate with se...

Transform your career as you lead telecom expense management, overseeing $18M in expenses. Drive cost optimization, analytics, and strategic insights while collaborating with teams to enhance operatio...

Reimagine service efficiency at the forefront of end-user support. Lead a dynamic team to enhance service desk operations, optimize workflows, and drive customer satisfaction through strategic innovat...

Engage a diverse client base by driving sales growth, managing relationships, and utilizing strategic sales methodologies to achieve commercial objectives in a high-growth SaaS environment focused on...

Grow and maintain long-term partnerships with Biopharma clients by leveraging insights, developing strategic account plans, and driving business objectives to ensure success and satisfaction across al...

Empower strategic growth by partnering with sales leaders to shape AMER Enterprise and MSP operations during expansion. Drive planning, performance, and optimization, ensuring effective frameworks for...

Shape the future of security compliance by leading a global team of experts, ensuring timely, high-quality responses to client questionnaires in a fast-paced, remote-first environment while enhancing...

Transform quality management by leading NDT program development and ensuring compliance across multiple service lines. Collaborate with diverse teams to implement best practices and drive continuous i...

Accelerate your career by crafting impactful internal communications that align employees with organizational goals. Lead high-stakes narratives to enhance understanding and engagement across teams an...

Manage and oversee global employee benefits programs, ensuring compliance and excellence in service delivery across multiple markets while collaborating with cross-functional teams to optimize the emp...

Elevate international accounting management by leading statutory reporting, enhancing processes, and collaborating across global teams while ensuring compliance with U.S. GAAP and local regulations in...

Join a team that's dedicated to enhancing healthcare outcomes through strategic client engagement and AI-powered solutions. You'll lead initiatives to optimize clinical workflows and foster long-term...

Join a team that's pivotal in ensuring accurate client payment policies. You'll manage medical policy integrity while conducting research and analysis, collaborating with internal teams, and providing...

Shape the future of product management by executing robust strategies, optimizing product lifecycles, and driving cross-functional collaboration to enhance customer satisfaction and revenue growth...

Explore a pivotal role in customer success, driving post-sale outcomes and executive partnerships. Lead cross-functional teams to achieve measurable value, ensuring strategic alignment and operational...

Drive quality assurance for new product introductions in pharmaceuticals. Leverage leadership skills, manage cross-functional teams, and ensure regulatory compliance to deliver high-quality products e...

Join us to drive cross-functional projects in manufacturing digital radiography systems. This key role involves leading teams from engineering to operations, ensuring timely delivery while maintaining...

Build your expertise to transform training and content delivery for automotive shop owners. Own the strategy for innovative learning programs and digital environments, while collaborating effectively...

Drive innovation in content products by leading a portfolio that spans from incubation to optimization. Collaborate with cross-functional teams to grow and sustain impactful user experiences while lev...

Shape the future of client relationships by delivering outstanding service and support to agency partners across the country while managing multiple accounts remotely and driving company growth initia...

Reimagine marketing operations as you optimize systems, ensuring seamless campaign execution and data integrity while collaborating across teams to drive pipeline growth and efficiency in a dynamic en...

Execute compliance initiatives to ensure adherence to securities laws and regulations across regulated entities. Support the testing and development of policies while collaborating with teams to facil...

Reimagine service management processes in a dynamic role that drives growth. Collaborate with teams to connect customer needs with innovative solutions and enhance operational efficiencies for lasting...