Customer Service Manager Jobs in Richmond, VA

Unlock potential by leading the Finance team’s AI transformation initiatives. Drive strategy, identify AI opportunities, and foster AI adoption across finance processes to enhance efficiency and suppo...

Elevate customer engagement through strategic product marketing. Drive new revenue by crafting compelling narratives that connect product features to market needs, enabling sales teams to convert lead...

Shape exceptional customer interactions by leading innovative strategies, designing journey maps, and fostering collaboration with stakeholders. Drive improvements and implement new features for an en...

Join a team that's driving operational excellence and customer satisfaction by overseeing collections activities, managing diverse teams, and implementing strategic initiatives for growth and complian...

Empower automotive businesses by driving adoption of innovative B2B e-commerce solutions. Use your sales expertise to build relationships and respond to market needs, while collaborating with partners...

Transform client relationships by managing complex GCM accounts, ensuring seamless onboarding and operational excellence while serving as a subject matter expert in banking products and services...

Lead financial strategy for the Americas in Supply Chain and Logistics. Collaborate with regional teams to enhance decision-making through insightful analysis and reporting, ensuring alignment with op...

Take ownership of operational excellence by leading a dynamic team to optimize product quality, enhance productivity, and meet customer demands in a thriving processing environment. Drive continuous i...

Lead and manage Agile software engineering teams to innovate and deliver high-quality solutions, driving adoption of AI technologies while ensuring alignment with business goals and best practices in...

Champion the enterprise AI governance program, ensuring alignment with standards and risks. Drive consistent execution of processes, enhance stakeholder collaboration, and maintain documentation integ...

Lead the charge in driving sales growth across the North Carolina and Virginia regions. Engage factory automation customers, develop strategies, and maintain strong relationships to exceed targets and...

Deliver successful cybersecurity project outcomes by managing scope, budget, schedule, and communication across multiple engagements. Serve as the key contact point ensuring timely, quality delivery w...

Transform healthcare access by managing clinical workflows and partnerships. Collaborate with stakeholders to enhance service performance for neurology programs, driving excellence and compliance in a...

Elevate employee engagement by partnering with business leaders to align HR initiatives with organizational goals, enhance talent management, and foster a positive workplace culture to drive overall p...

Oversee the billing and collections operations to ensure timely payments, compliance, and performance metrics. Lead a team while liaising with departments to enhance revenue cycle management efficienc...

Drive your career with impactful leadership in revenue cycle management. Oversee billing processes, ensure compliance, and resolve complex payer issues while managing a team, enhancing productivity, a...

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

Drive product management initiatives by collaborating with tech teams, conducting research, and prioritizing feature development roadmaps to deliver innovative, customer-focused solutions while embrac...

Engage your leadership skills to guide a dynamic underwriting team, ensuring profitable growth and retention of property and casualty accounts while aligning with corporate goals in a hybrid, collabor...

Lead and develop a high-performing HRBP team to drive business impact, enhance leadership effectiveness, and implement HR best practices across diverse operational environments...

Explore the future of work by leading our global outsourcing and services strategy. You will design innovative workforce architectures, cultivating strategic partnerships to enhance our engineering an...

Drive sales success by managing the Virginia territory through strategic business development and relationship-building with distribution partners and end users, ensuring quota attainment and market g...

Unlock the potential of enterprise customers by leading Customer Success initiatives, driving retention, expansion, and advocacy while collaborating cross-functionally to achieve strategic business ou...

Pioneer innovative solutions for corporate investigations, manage product roadmaps, and lead cross-functional teams to enhance operational efficiencies while aligning with organizational goals...

Manage and lead the Global Customer Accounts team, ensuring exceptional service delivery and engagement for top global clients while driving strategic initiatives and continuous improvement across div...