Customer Service Manager Jobs in Richmond, VA

Lead strategic site initiatives, ensuring project execution aligns with budget and timelines. Drive innovation and efficiency across engineering teams, fostering a culture of continuous improvement an...

Manage and oversee construction project controls, delivering strategic insights and analytics. Lead teams to implement financial analyses, ensure compliance, and cultivate key vendor relationships. Dr...

Shape the future of revenue operations by enhancing Salesforce processes and infrastructure. Collaborate with GTM teams and leverage AI to drive insights for improved efficiency and growth in Sales an...

Champion customer success by maintaining and expanding relationships with key accounts. Lead strategic account planning and deliver tailored solutions to meet clients' evolving needs while driving ove...

Elevate customer success by leading the renewals process and maximizing retention. Collaborate with teams to drive renewal strategies, negotiate terms, and ensure accurate tracking while achieving qua...

Take ownership of strategic accounts to drive revenue growth through tailored solutions, maintaining relationships while managing complex product deployments. Ensure excellence in service delivery and...

Shape the future of our operational efficiency by leading a dynamic team of Business Systems Analysts. Drive improvements in systems and processes, collaborate across functions, and enhance manufactur...

Drive strategic account growth by managing key relationships, executing sales initiatives, and collaborating with cross-functional teams to deliver exceptional service and achieve business objectives...

Empower innovative product development that enhances user experiences and supports home service professionals. Drive impactful outcomes and challenge conventional thinking in a dynamic, user-focused e...

Lead the charge in overseeing accounting operations, including cash management, AP/AR processes, and budget preparation. Collaborate with corporate teams and supervise staff to ensure compliance and a...

Design and enhance competitive total rewards programs, leading a skilled team while ensuring compliance and alignment with business strategy. Collaborate across functions to drive organizational succe...

Lead transformational AI/ML initiatives by collaborating with cross-functional teams, driving innovative product solutions, and enhancing user experiences. Shape the future of intelligent banking thro...

Elevate brand reputation by developing dynamic communications strategies that showcase industry leadership in cybersecurity and AI, ensuring impactful media engagement and aligning team narratives for...

Lead strategic sourcing initiatives and supplier management for key categories. Collaborate with HR and Legal leaders to optimize procurement strategies and enhance service delivery. Drive cost saving...

Tackle the challenges of a $5M+ paid media program, driving strategy, measurement, and team building. As a people manager, you'll shape the future of the function, collaborating with cross-functional...

Elevate marketing strategies by leading claims initiatives, collaborating with cross-functional teams, and ensuring compliance in a dynamic environment while fostering innovation and optimizing claim...

Shape the future of enterprise services by driving strategic growth, leading teams, and enhancing product offerings through data analysis and collaboration. Make a significant impact in a dynamic envi...

Join a team that's dedicated to delivering exceptional service by managing a diverse commercial book of business, focusing on client retention and enhancing coverage across a dynamic range of industri...

Join a team that's redefining marketing strategy and claims processing. Leverage your expertise in multi-channel marketing within a collaborative environment, guiding legal compliance and innovation w...

Transform operations by overseeing reconditioning lines, ensuring production goals are met while driving continuous improvement, fostering team growth, and upholding safety standards in a dynamic envi...

Engage in technical presales as you partner with sales teams to deliver innovative customer service automation solutions. Leverage your expertise in AI, analytics, and customer engagement to enhance s...

Drive effective onboarding and enablement for SDRs, managing multiple projects while enhancing skills and strategies that accelerate ramp-up and improve pipeline generation. Collaborate with teams to...

Join a team that's focused on transforming fraud detection through AI. In this role, you'll lead analytics initiatives, design optimization strategies, and communicate findings to stakeholders, all wh...

Shape the future of education by leading go-to-market strategies for innovative Science products. Collaborate with cross-functional teams to create impactful messaging, drive sales enablement, and sup...

Lead procurement initiatives by fostering supplier partnerships, ensuring quality and efficiency. Streamline purchasing processes and manage inventory to support operational goals and facilitate growt...