Customer Service Manager Jobs in Richmond, VA

Join a team that's dedicated to driving customer success for public sector accounts. Manage the complete customer lifecycle, acting as a strategic partner to ensure retention, adoption, and growth whi...

Unlock the potential of customer relationships by building and leading a new customer success function, driving retention and revenue expansion for enterprise accounts in a fast-growing AI home servic...

Transform client relationships and drive revenue growth by managing the sales cycle for corporate accounts. Engage prospects, build relationships, and collaborate across teams to facilitate complex so...

Unlock your potential as you drive and optimize multi-channel paid media strategies. Partner with us to enhance brand visibility, customer acquisition, and profitability through innovative solutions a...

Lead the charge in optimizing maintenance operations, managing a skilled team, and ensuring peak production efficiency while adhering to safety practices in a dynamic manufacturing environment...

Champion transformative customer enablement strategies through innovative, scalable education programs and personalized learning experiences that drive adoption and maximize value derived from the pla...

Drive cutting-edge fraud prevention strategies by leveraging advanced analytics, managing a team of analysts, and collaborating cross-functionally. Shape innovative solutions to engage data insights t...

Join a team that's dedicated to enhancing client relationships and driving growth. Utilize your sales expertise to support implementation, maximize product adoption, and lead upsell initiatives in the...

Lead asset protection initiatives to safeguard company assets and ensure compliance in a dynamic distribution environment while fostering an accountable and security-conscious culture across a 24/7 op...

Manage the integration of EBSCOhost content into platforms via API, spearhead go-to-market strategies, and foster partnerships. Collaborate across teams to meet market needs while serving as the go-to...

Partner with us to lead a dynamic development team delivering client solutions, ensuring technical excellence and quality throughout implementations within a billable Professional Services model, whil...

Lead and inspire a high-performing team to deliver innovative software solutions, ensuring operational excellence and reliability across applications while collaborating with business leaders to drive...

Join a team that's dedicated to overseeing large-scale projects across multiple locations. You will ensure efficient coordination among teams and meet project deadlines while maintaining high standard...

Shape the future of commercial excellence by driving data-driven insights, pricing analyses, and profitability enhancements. Collaborate cross-functionally to implement actionable recommendations for...

Lead the charge in driving commercial excellence through robust analysis, pricing strategies, and profitability insights. Harness your skills to transform data into actionable recommendations, enhanci...

Drive strategic AI initiatives in localization by leveraging machine learning to enhance Netflix's global content. Shape innovative tools through collaboration, focusing on user-centric experiences an...

Unlock potential by leading the enterprise communications strategy, encompassing internal and external messaging, crisis management, and reputation-building efforts. Collaborate with senior leaders to...

Lead the charge in developing scalable data solutions while mentoring a talented team. Collaborate with cross-functional partners to enhance data foundations and streamline AI practices, setting high...

Join a team that's building a robust marketing engine to drive pipeline growth. Leverage existing customer insights and success stories to craft compelling messaging, improve enablement, and enhance l...

Champion transformative quality management to enhance operational excellence and customer satisfaction, partnering across departments to drive measurable improvements in service delivery and organizat...

Drive product management and software asset governance; align technology with business needs. Lead a team to enhance internal systems, manage change, and optimize technology resources for effective so...

Champion programmatic yield and demand strategies to maximize inventory value while fostering talent growth and cross-functional collaboration for optimal business impact...

Champion strategic marketing initiatives that drive brand growth, lead diverse teams, and enhance operational efficiency. Engage with senior leadership to align GTM strategies and elevate campaign exe...

Unlock potential by leading product management for innovative Salesforce solutions, ensuring customer-centric service in healthcare. Collaborate cross-functionally to enhance performance and drive suc...

Join a team that's revolutionizing hospitality by driving AI solutions for restaurants. Engage and build relationships with operators, shaping sales strategy while ensuring guest satisfaction through...