Insurity

Manager, Professional Services - Application Development

Insurity$86K — $172K *
US-AnywhereRemote in United States
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software development experience
  • 2+ years of leadership or management experience
  • Experience with client-facing software implementations in a Professional Services environment
  • Strong knowledge of object-oriented programming and system integrations
  • Ability to translate requirements into technical designs
  • Experience with code quality assurance and modern development tools
  • Bachelor's degree in computer science, engineering, or equivalent

Responsibilities

  • Lead and mentor a talented team of developers
  • Recruit, onboard, and retain exceptional team members
  • Contribute to and ensure departmental goals are achieved
  • Promote adherence to company policies and processes
  • Facilitate ongoing performance management and development
  • Develop trusted relationships with customers
  • Manage financial and utilization metrics for the team

Benefits

  • Flexible work environment with fully remote, hybrid, or in-office options
  • Open PTO Policy allowing for flexible time off
  • Comprehensive health coverage and retirement savings from day one
  • Award-winning onboarding program for seamless integration
  • Opportunities for internal promotions, with 25% roles filled internally
  • A robust mentorship program for professional growth
  • Access to continuous learning resources like LinkedIn Learning and Kaplan
  • Discounted tuition for educational pursuits through partnerships
Full Job Description
Please note that Insurity will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Recruiters will only reach out from an insurity.com email address; no other email addresses will be used. Examples of fraudulent email addresses that have been used end with [redacted].us. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams

Insurity's Next Manager, Professional Services - Application Development

This role leads a team of developers delivering client-facing implementations of Insurity's Sure Commercial platform, owning technical design, integrations, and development quality through go-live in a billable Professional Services model. The ideal candidate is a hands-on technical leader with deep experience in enterprise SaaS and system integrations who can guide teams through complex implementations, partner effectively with client stakeholders, and balance delivery quality, utilization, and continuous improvement of our development practices.

What Our Manager, Professional Services - Application Development Will Do
  • Lead, coach, and mentor a high-performing, highly engaged team of individual contributors, typically performing similar functions
  • Interview, hire, onboard, and retain exceptional talent
  • Provide input to departmental goals and ensure goals are met
  • Adopt and reinforce company policies, processes, and programs
  • Lead team members using the company's performance management and development process
  • Support a culture that emphasizes the strategy, guiding principles and core values
  • Communicate effectively & regularly with team members, peers, and leaders
  • Manage financial responsibilities and activities
  • Develop and maintain trusted customer relationships
  • Effectively engage with internal and external stakeholders
  • Drive utilization across team
  • Communicate financial and goal results, and KPIs to direct reports
  • Perform tasks as an individual contributor to support the team as needed

Who We're Looking For
  • 5+ years of experience in software development, including 2+ years of team leadership or management experience
  • Experience supporting external, client-facing software implementations (SaaS and/or enterprise platforms preferred) in a Professional Services or consulting environment (billable/utilization model)
  • Strong understanding of object-oriented programming, system integrations (APIs, data interfaces), and common integration patterns
  • Ability to translate business and functional requirements into effective technical designs and implementation plans
  • Demonstrated experience driving code quality through reviews, testing practices, and use of modern SDLC/CI/CD tools
  • Proven ability to manage priorities and deliver in a fast-paced, multi-project environment
  • Bachelor's degree in computer science, engineering, or equivalent experience

Nice to Have
  • Experience with enterprise SaaS platforms (e.g., PAS, ERP, CRM)
  • Background in Commercial Insurance or Policy Administration Systems
  • Familiarity with cloud environments (e.g., Azure)
  • Experience with proprietary or domain-specific platforms/languages
  • Agile or hybrid delivery experience
  • Experience working with offshore/distributed teams

What's In It For U

Work Where You Thrive
Find the work environment that supports your best-whether that's remote, in-office, or hybrid-depending on your role and location. Our Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative.

Take Time When You Need It
We trust our team to manage their time with our Open PTO Policy, empowering you to recharge when it matters most.

Benefits That Start on Day One
Enjoy comprehensive health coverage and employer-matched retirement savings right from your first day-because we know how important these are to you.

Living Our Values Every Day
Our core values are more than words on a wall-they guide how we hire, grow, and retain the very best talent.

Award-Winning Onboarding
From your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact.

Grow Your Career from Within
We believe in promoting from within. In fact, over 25% of our open roles are filled by internal candidates.

Mentorship That Matters
Our mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally.

Insurity Podcasts
Explore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole.

Keep Learning, Always
Fuel your growth with full access to LinkedIn Learning and Kaplan-because continuous development is key to success.

Invest in Your Future-And Your Family's
Through our partnership with the University of Arizona Global Campus, you and your family can access discounted tuition and pursue educational goals affordably.

Earn When You Refer
Love where you work? Invite others to join us! Our Employee Referral Bonus program rewards you for bringing great people on board.

We have five Core Values at Insurity; one of which is to Act with Integrity. Providing pay transparency helps you make the best decision for you. We continuously analyze and update our salary ranges for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps. Along with the benefits listed above, the career level salary range for this role is $86,000 to $172,000. We share a career level salary as a guideline; however, actual salary may vary based on your experience and qualifications. If your application advances, your recruiter will review these details with you during a video interview.

#LI-Remote

medical insurance; dental insurance; vision insurance; 401(K) match; paid maternity leave; paid paternity leave; disability insurance

About Insurity

Insurity is a software solutions provider that specializes in the insurance industry. The company was founded in 1985 and is headquartered in New Haven, Connecticut. Insurity offers a range of software solutions, including policy administration, claims management, and billing. These solutions are used by insurance carriers, brokers, and agents to manage their operations and improve customer service. Insurity also provides consulting and implementation services to help customers get the most out of their software. In addition to its headquarters in New Haven, Insurity has offices in Texas, California, and Canada.
Learn more about Insurity
Size
1,000 employees
Industry
Founded
1985

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