Customer Service Manager Jobs in Richmond, VA

Help us drive financial integrity and operational excellence while leading a team of accounting professionals. You will ensure accurate financial reporting, robust controls, and collaborative support...

Shape the future of Customer Success Operations by leading strategic projects, optimizing processes, and collaborating cross-functionally to ensure scalable solutions and impactful outcomes for growth...

Join a dynamic team to lead hands-on client support and optimize processes. Drive improvements in service delivery while mentoring staff and ensuring high satisfaction. Collaborate cross-functionally...

Empower client relationships, drive revenue growth, and enhance satisfaction while collaborating closely with teams to deliver exceptional service and execute strategic account plans effectively...

Champion client relationships by driving account growth and retention. Leverage insights and data to enhance service delivery while collaborating with teams to ensure satisfaction and alignment with c...

Lead a dynamic team focused on delivering high-performance sales programs. Collaborate with clients to develop innovative solutions, drive business outcomes and create efficient processes while foster...

Join a team that's redefining professional services by owning the SOW process, driving revenue, and leading AI deployment initiatives. This pioneering role offers a unique opportunity to create scalab...

Join us in driving growth as you manage a diverse portfolio, enhance client relationships, and implement strategic services to boost hearing aid sales and customer retention across designated territor...

Champion a dynamic Customer Success team to drive retention and expansion across high-value accounts. Utilize strategic planning, operational rigor, and mentorship to ensure optimal customer satisfact...

Champion customer success and retention by leading a team of CSMs focused on high-value accounts. Drive strategic planning, operational excellence, and cross-functional collaboration to maximize custo...

Empower our customer success efforts by leading a high-performance team dedicated to strategic accounts. Drive retention, foster collaboration, and develop value realization strategies that ensure lon...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

Champion customer success by driving retention and growth in enterprise accounts. Leverage your SaaS experience to create tailored success plans, enhance customer engagement, and refine renewal proces...

Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Join a team that's redefining payment solutions! Drive strategic product management, leading innovative card offerings and fostering high-performing teams while shaping market-leading strategies and e...

Champion strategic hotel partnerships and leverage industry insights to boost revenue, optimize pricing, and enhance content competitiveness, all while nurturing relationships that drive bookings and...

Transform financial reporting by leading a dedicated accounting team. Oversee the month-end close process, enhance accuracy, and ensure compliance with accounting principles while collaborating with c...

Champion client success by managing long-term network support, ensuring customer satisfaction and effective issue resolution while advocating for client needs and driving internal improvement initiati...

Drive integrated marketing programs that attract and engage quality agents while enhancing brand visibility. Collaborate with cross-functional teams to create effective campaigns aligned with recruitm...

Advance customer success by driving strategic outcomes and executive engagement. Collaborate with cross-functional teams to enhance platform adoption and influence transformational go-to-market strate...

Bring your expertise to managing the monthly close process, overseeing financial reporting, and collaborating with departments to enhance operational efficiency. Drive process improvement while mainta...

Execute a transformative role in leading Account Managers to ensure top-tier client service, driving engagement and retention while identifying expansion opportunities for the company's high-value cli...

Champion the execution of B2B service delivery in regulated sectors, ensuring compliance with policies and contracts. Engage with cross-functional teams to manage risks and guarantee seamless customer...

Lead and innovate enterprise data platforms, managing teams to design, implement, and evolve solutions using cloud technologies and Master Data Management within a dynamic data strategy...