Customer Service Manager Jobs in Richmond, VA

Drive the product vision and roadmap for strategic financial services, delivering compelling client experiences and maximizing product value. Collaborate with cross-functional teams to achieve measura...

Elevate client relationships by managing key accounts in the South Central region, driving strategic growth, and ensuring satisfaction through collaboration with internal teams to align solutions with...

Transform project management practices by leading a remote Scrum team, ensuring timely delivery and alignment with client goals while facilitating Agile methodologies for optimal performance in a dyna...

Optimize pricing strategies and methodology within Workers' Compensation to enhance risk assessment and drive business growth through advanced analytics and collaboration with cross-functional teams...

Deliver operational leadership for web services, enhancing child welfare digital strategy and user experience through effective project management and cross-team collaboration, driving compliance and...

Engineer innovative field strategies to drive demand generation, optimize regional programs, and enhance partnerships. Collaborate cross-functionally to deliver impactful events that elevate brand pre...

Drive key business operations in licensing, supervision, and oversight while managing effective communication and relationships across stakeholders. Ensure operational excellence and uphold state regu...

Join a team that's driving operational excellence in Workforce Management for 24/7 crisis services. Lead forecasting and dynamic scheduling to ensure optimal staffing levels, enhancing support for cha...

Lead and develop project quality engineers, ensuring quality deliverables meet standards and customer specifications across various high-voltage projects, while managing inspections, audits, and conti...

Make your mark at the forefront of data center project management, overseeing asset control and resource allocation while ensuring timely and budget-conscious project delivery. Collaborate with divers...

Optimize operations within the Consulting Services team to enhance onboarding and delivery processes. Drive efficiencies, foster a high-performing team culture, and use data-driven strategies to impro...

Lead the sourcing strategy and vendor negotiations for IT categories, enhancing value, reducing risk, and generating savings while collaborating with cross-functional teams to optimize technology spen...

Innovate strategies that transform marketing data into actionable insights, optimizing hundreds of millions in spend. Collaborate with cross-functional teams to enhance measurement frameworks and driv...

Unlock potential by designing innovative line management programs that enhance customer engagement and drive growth. Collaborate cross-functionally to analyze credit risks and influence strategic deci...

Partner with us to develop strategic relationships with top pharmaceutical and life sciences companies, expanding our global footprint while managing key accounts and driving growth in international m...

Unlock your potential by providing essential support to a diverse client portfolio, enhancing customer satisfaction and retention, and collaborating with internal teams to drive successful outcomes an...

Transform agent coaching and performance management by leveraging AI-driven insights, enhancing user experience, and integrating scorecard systems across multiple lines of business to drive operationa...

Transform innovative solutions through expert design and implementation of ServiceNow technologies. Lead cross-functional teams, enhance client relationships, and drive impactful results across divers...

Optimize sales effectiveness and enhance pipeline visibility by driving strategic initiatives, data analysis, and technology integrations across sales, marketing, and lead generation functions. Join a...

Join us to lead customer success initiatives that drive measurable growth, retention, and satisfaction for our digital retail dealer clients. You'll strategize, advocate, and enhance the customer expe...

Manage the purchasing process for residential construction, ensuring efficient workflows and collaboration across departments. Focus on budget management, contract finalization, and supplier negotiati...

Transform the storytelling landscape by producing engaging video content in collaboration with reporters and talent across various platforms, harnessing technology and creativity while maintaining ESP...

Drive high-risk, complex IT audit engagements, leading teams and coaching juniors to ensure effective risk assessments and audit execution. Forge relationships with stakeholders to deliver independent...

Contribute to client success by managing procurement strategies, ensuring timely service delivery and fostering long-term relationships. Leverage your expertise in project management and customer expe...

Optimize dedicated fleet operations while managing P&L, enhancing customer satisfaction, and developing business strategies to ensure efficiency and growth in transportation management. Lead teams to...