Customer Service Manager Jobs in Richmond, VA

Innovate product strategies for multiple states, optimizing P&L performance through data-driven analysis, collaboration with cross-functional teams, and strategic recommendations to enhance market com...

Lead the execution of projects, ensuring client satisfaction and adherence to standards. Oversee department operations, manage staff development, and drive business growth while maintaining quality an...

Shape the future of complex healthcare technology contracts by leading governance improvements, optimizing workflows, and advising stakeholders to balance business growth with risk management across t...

Optimize regulatory reporting activities for investment management funds by ensuring compliance with SEC, CFTC, and other regulatory bodies while enhancing process efficiency and maintaining high accu...

Join a dynamic team to enhance customer success through impactful content creation and enablement. Lead projects, manage stakeholder communications, and develop robust training programs that drive use...

Champion PartnerCentric's brand visibility through strategic communications and public relations. Lead podcast marketing, industry events, and executive visibility initiatives to enhance reputation an...

Advance customer success by driving product adoption and retention through proactive engagement, education, and strategic partnerships in a high-performance SaaS environment...

Drive the success of your team by providing exceptional service and exceeding sales goals while ensuring seamless store operations and a positive customer experience...

Unlock potential by driving the development of a cutting-edge AI agent, translating client needs into actionable specifications, collaborating with technical teams, and ensuring quality through compre...

Accelerate progress at a high-growth SaaS company by building essential accounting systems, ensuring financial integrity, and partnering with leadership to drive strategic decisions while fostering a...

Empower client success by driving operational strategies, managing relationships, and enhancing service delivery to achieve growth, profitability, and high satisfaction across health plan partnerships...

Transform customer engagement by building relationships and driving growth in the medical sector. Collaborate globally with teams to identify opportunities, exceed expectations, and navigate regulator...

Join a team that's dedicated to elevating customer success by guiding mid-market clients through Vanta's security and compliance solutions, ensuring they achieve their business objectives while foster...

Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...

Lead the charge in optimizing sales operations by streamlining processes, enhancing CRM effectiveness, and supporting Outside Sales through data-driven insights, prioritizing efficiency and productivi...

Lead a dynamic remote team of licensed Life Insurance Agents, driving performance, coaching talent, and surpassing sales targets while fostering a positive, growth-oriented culture in a fast-paced env...

Drive customer success as a strategic advisor, enhancing adoption and satisfaction while collaborating with teams to optimize workflows and deliver lasting value for clients through proactive support...

Manage and oversee all Revenue Integrity charge capture processes, ensuring accurate, timely procedures throughout the organization. Collaborate with stakeholders to enhance workflow, compliance, and...

Pioneer innovative training programs for audit teams, driving excellence in quality and compliance through comprehensive learning interventions that enhance performance and utilize cutting-edge AI too...

Join a team that's shaping innovative products through collaboration and strategic vision. As a key player, you will oversee product lifecycles, conduct user research, and utilize data to optimize pro...

Elevate your career by strategically driving new revenue through the sale of innovative tech solutions in commercial real estate. Build relationships, manage a robust sales pipeline, and ensure client...

Champion regional marketing initiatives, driving pipeline growth through strategic ABM programs and collaborations with sales and marketing teams. Engage stakeholders and execute integrated campaigns...

Elevate workforce planning and management in a global customer operations setting. Drive optimization strategies for over 4,000 agents, enhancing performance through collaboration, analytics, and inno...

Redefine customer success enablement by creating scalable strategies and resources that enhance CSM effectiveness, streamline processes, and leverage AI to improve client interactions and business out...

Join a dynamic team as you drive new business growth, identify opportunities, and promote financial products. You’ll utilize a consultative approach to influence stakeholders and develop sales strateg...