Customer Service Manager Jobs in Reston, VA

Transform member engagement by leading content strategies that inspire, inform, and drive growth. Utilize creativity and analytics to design impactful experiences and enhance BECU’s brand presence for...

Lead the charge in optimizing procurement across airport restaurant projects, managing $20-25M in annual purchasing. Collaborate with Design & Construction teams to ensure on-time delivery and vendor...

Join a dynamic team to drive operational efficiency and portfolio growth. Oversee a skilled staff, leading client engagement initiatives and ensuring targeted results in a hybrid role that supports co...

Oversee complex customer projects from initiation to handover, ensuring timely delivery within scope and budget. Collaborate across teams to mitigate risks, drive results, and maintain accountability...

Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...

Drive strategic analysis and operational excellence in international sales, leveraging data-driven insights to optimize planning and reporting processes while collaborating across teams to support gro...

Lead the charge in enhancing Associate Relations by designing processes, improving workflows, and ensuring consistent execution across the enterprise, while partnering with HR, Legal, and Compliance t...

Shape the future of client relationships by delivering outstanding service and support to agency partners across the country while managing multiple accounts remotely and driving company growth initia...

Transform your future by leading strategic pursuits in complex transformation deals. Collaborate across disciplines to craft compelling narratives that resonate with executives. Drive impactful outcom...

Lead the charge in transforming enterprise operations and cybersecurity to streamline IT services nationwide. Use your extensive network expertise to manage mission-critical infrastructures while ensu...

Innovate best-practice operational processes for dealership Parts and Service, utilizing CDK tools to enhance performance, efficiency, and profitability. Lead transformative assessments and coaching t...

Join our dynamic team to lead customer-focused service delivery for mission-critical solutions, ensuring seamless communication, operational efficiency, and enhanced customer satisfaction across freig...

Reimagine business growth by leading product sales across multiple sectors. This role requires strategic collaboration with partners, fostering relationships, and delivering exceptional customer suppo...

Manage and optimize mid-market customer relationships to drive retention and success, leveraging AI solutions and strategic insights to enhance client outcomes and advocate for customer needs internal...

Build impactful data architectures that empower AI-driven business intelligence. Collaborate with cross-functional teams to design scalable solutions, enabling self-serve reporting and actionable insi...

Lead quality control initiatives in secured lending, ensuring compliance and accuracy across origination and servicing. Drive data-driven quality programs and collaborate cross-functionally to enhance...

Develop client relationships while managing accounts and ensuring retention. Coordinate customer service activities and resolve complex issues, driving efficiency and delivering exceptional service in...

Lead the charge in enhancing project management success through expert guidance, team development, and strategic execution aimed at delivering high-quality service outcomes and driving process improve...

Drive customer success and satisfaction by ensuring seamless onboarding, product adoption, and retention for our SaaS pricing solutions. Collaborate with teams to identify growth opportunities and fos...

Unlock potential by leading a dynamic pharmacy team to enhance patient care, ensure compliance, and drive financial performance while fostering a culture of teamwork and innovation in a fast-paced env...

Champion customer success by managing relationships and ensuring service delivery excellence for a portfolio of clients. Collaborate across teams to drive account health, renewal readiness, and strate...

Optimize spare parts management by leading the MRO team to ensure accurate inventory and enhancing maintenance processes, while improving equipment performance and reliability through effective traini...

Drive impactful CRO strategies that shape our testing ecosystem by designing and operating a comprehensive experimentation program, optimizing conversion rates, and enhancing customer acquisition funn...

Shape your career by driving channel strategy and partner performance, enhancing distributor capabilities, and achieving sales targets in the ultrasound market. Influence growth and execution with aut...

Transform billing systems to enhance transaction processing, drive automation, and expand capabilities. Collaborate with cross-functional teams to deliver innovative solutions, ensuring seamless exper...