Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $95K *

Drive collaboration and communication strategies across teams, managing marketing deliverables, project scopes, and process improvements to enhance organizational effectiveness and stakeholder engagem...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead dynamic U.S. regulatory programs in animal health, managing multiple stakeholders and ensuring regulatory excellence. Drive project success through collaboration, risk management, and operational...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Drive impactful regulatory projects in animal health by collaborating with clients and cross-functional teams. Ensure effective communication, project execution, and continuous improvement to support...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$217K - $286K *

Unlock potential by leading technical projects and providing architectural solutions, while mentoring engineers in cutting-edge technologies and managing complex integrations in dynamic environments f...

US-AnywhereRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Technical Services

$90K - $130K *

Drive market expansion by leveraging existing relationships and targeting new enterprise accounts in the Energy sector. Collaborate across teams to deliver tailored, impactful solutions, managing the...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $130K *

Transform client relationships by leading a high-performing Account Management team, driving renewals, upselling, and identifying growth opportunities for sustainable revenue expansion...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Drive relationships with auto dealers, delivering tailored financial solutions and enhancing dealer performance for growth in the auto finance industry. Collaborate, train, and motivate to achieve sal...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $170K *

Unlock potential by building critical relationships with channel partners, driving the adoption of innovative storage solutions to meet complex client needs in enterprise technology sales and presales...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $125K *

Unlock potential by managing the sales process, developing executive relationships, and driving growth within the Food Service & Retail sector. This role emphasizes establishing market leadership and...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$107K - $140K *

Unlock the potential of provider engagement and growth programs, owning their performance, leading cross-functional teams, and driving data-driven insights to ensure optimal results. Be instrumental i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$71K - $124K *

Join a team that's focused on driving sales success by building lasting client relationships and exceeding targets. Leverage your expertise to execute sales strategies, prospect new clients, and maxim...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Transform sourcing strategies and supplier partnerships to optimize procurement, ensuring quality and cost-effectiveness across North America. Collaborate cross-functionally to drive results and enhan...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$149K - $182K *

Lead the charge in technical leadership and team management, driving growth and innovation within a high-performing group of experts delivering cutting-edge AI solutions to enterprise clients while en...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Transform retail operations by driving strategic initiatives, optimizing performance, and leading teams to enhance sales growth and operational excellence in a collaborative, data-driven environment t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $125K *

Unlock potential by driving new Air Freight business and building strong customer relationships. In this role, you'll analyze market trends, provide value-based solutions, and maintain a robust sales...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Transportation

$80K - $120K *

Accelerate your career by leading SEO migrations for partner websites. Oversee multiple projects, ensuring optimized transitions that enhance visibility and performance, while collaborating across tea...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$99K - $153K *

Lead the charge in telecommunications operations by overseeing daily functions, ensuring service continuity, and providing staff training. Leverage expertise in PBX systems and support to enhance team...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $110K *

Champion customer success by managing relationships with strategic partners, enhancing product adoption and driving retention and growth through proactive engagement and solutions alignment in a dynam...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$150K - $200K *

Champion the evolution of ad auction strategies and algorithms, driving performance measurement and collaborating with cross-functional teams to enhance monetization efforts within a highly technical...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $132K *

Transform HR operations by driving compliance, strategic initiatives, and a People First culture while partnering with business leaders to enhance organizational effectiveness and employee engagement...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Business Services

$97K - $125K *

Lead medium to large projects by effectively managing resources, budgets, and schedules. Serve as the main point of contact while ensuring project success through strategic oversight and communication...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $95K *

Lead a dynamic team in driving sales and performance across national convenience channels. Collaborate with field teams and clients to implement strategic initiatives that boost brand visibility and a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Food & Beverages

$66K - $114K *

Join a team that's pioneering AI product management for enterprise-level LLMs. Drive strategy and operations for innovative products like ChatGPT Enterprise. Engage in cross-functional collaboration t...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $211K *

Transform the customer journey by leading global capability initiatives in campaign planning and automation, optimizing engagement strategies, and driving measurable business impact through collaborat...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

US-AnywhereRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.