Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$180K - $294K *

Elevate your career by leading client-focused projects that enhance strategies and methodologies within the government contracting industry while ensuring exceptional service delivery and team managem...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Innovate and drive the product roadmap for Cash Advance, enhancing customer experiences and operational efficiency through analytics and cross-functional collaboration, with a significant impact on bu...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Lead strategic client engagement initiatives, optimizing eDiscovery processes to achieve high-impact results. Collaborate with diverse teams, manage project lifecycles, and enhance service delivery in...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$166K - $291K *

Partner with us to drive product strategy and execution for Workforce Engagement Management, optimizing omnichannel contact center capabilities for enhanced customer and agent experiences, leveraging...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $170K *

Empower enterprise clients as a Senior Customer Success Manager by driving automation success. Guide customer engagement from onboarding to renewal, ensuring value is delivered and fostering long-last...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$87K - $152K *

Join a dynamic team to enable customers' success, driving strategic use of the Armis platform. Leverage your technical expertise to deepen relationships, facilitate solutions, and maximize value reali...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead high-impact design-build projects, overseeing critical data center initiatives from inception to completion. Ensure seamless coordination across teams, maintain safety and quality standards, and...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the execution of complex design-build projects, focusing on data centers. Oversee all phases of project management, ensuring safety, quality, and timely delivery while coordinating with clients a...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$103K - $145K *

Lead the charge in enhancing software applications and automating systems. Collaborate across teams to solve complex issues and deliver high-quality solutions, ensuring alignment with business needs a...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join a team that's driving growth by developing strategic relationships and delivering innovative software solutions to the financial services industry. Enhance client satisfaction and create opportun...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Transform healthcare sales by driving enterprise adoption of cutting-edge ultrasound solutions. Build strategic relationships, execute impactful sales strategies, and lead complex negotiations to achi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Empower your career with a dynamic role in enterprise sales, driving growth through strategic partnerships and innovative solutions in the medical imaging field. Collaborate with cross-functional team...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Drive growth in high voltage services by identifying business opportunities, building client relationships, and implementing strategic plans. Collaborate with internal teams to ensure success while li...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$185K - $210K *

Drive growth at Wirecutter by leading a team of engineers in creating engaging user experiences. Foster innovation and collaboration while overseeing technical execution and aligning engineering outco...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$73K - $98K *

Join a dynamic team to establish client relationships and provide multifaceted customer service, including training, technical support, and process improvement. Influence management decisions and driv...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$208K - $429K *

Shape capacity-driven strategies across our cloud infrastructure to ensure optimal performance, reliability, and cost efficiency. Lead a high-performing team to deliver innovative solutions and infras...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Innovate your career with a pivotal role driving partner sales growth. Leverage your expertise to build executive relationships, execute strategic initiatives, and achieve measurable revenue through c...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $160K *

Lead the charge in commissioning power delivery systems for large-scale data centers. Manage project planning, execution, and stakeholder communication in a dynamic environment to ensure timely delive...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Develop partner-driven growth strategies to drive revenue through new logos and joint opportunities. Manage relationships with senior executives and execute successful go-to-market initiatives within...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Help us shape market presence through innovative campaigns and storytelling. Leverage your executive marketing experience to drive experiments, build scalable systems, and enhance efficiencies at an A...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$166K - $207K *

Unlock potential by leading a dynamic sales team to achieve revenue goals, wielding expertise in enterprise software sales and fostering collaboration across departments in a fast-paced, remote enviro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $150K *

Shape the future of advisory practices by providing expert growth strategies and consulting support. Collaborate with advisors to enhance their business practices, leveraging your expertise to drive s...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$87K - $118K *

Join our dynamic team to drive customer success by optimizing AI-driven solutions. You'll manage key accounts, enhance user experiences, and contribute to revenue growth through strategic problem-solv...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Grow your career with a dynamic role driving growth and innovation in impulse retail. You'll strategize, manage key accounts, and lead negotiations to boost visibility and sales across regional conven...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$134K - $200K *

Optimize marketing strategy through clear priorities, scalable plans, and measurable execution. Collaborate across teams to enhance operational effectiveness and simplify processes while driving key b...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.