Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $120K *

Drive long-term customer success as you oversee large partnerships, ensuring adoption and expansion. Leverage your account management expertise to foster relationships, manage contracts, and optimize...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $150K *

Partner with us to drive strategic growth and success with key VARs in North America, delivering expert business plans and enabling partners to excel in CX Testing solutions, pivotal for our future in...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $200K *

Accelerate your sales career by owning the full cycle for commercial accounts, leveraging a strong inbound pipeline and leading consultations to align solutions to client needs while shaping the sales...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $130K *

Join a team that's transforming customer success by leading the charge in delivering industry-leading outcomes, promoting growth, and ensuring customer satisfaction for mid-market accounts through you...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $100K *

Drive sales growth for packaging solutions across National Accounts, leveraging technical expertise and collaboration to maximize revenue opportunities while providing comprehensive support to sales t...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Elevate your career by leading compliance and regulatory readiness activities that safeguard organizational integrity. Collaborate with teams to ensure alignment with policies while proactively addres...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $115K *

Accelerate progress at the forefront of strategic operations, leveraging data to enhance performance in a high-growth environment. Drive impactful insights and scalable processes that support business...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Shape the future of sales operations by driving performance insights, optimizing processes, and enhancing decision-making across teams while fostering collaboration for improved commercial effectivene...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$165K - $219K *

Transform pricing strategies and compliance by collaborating with cross-functional teams, analyzing market dynamics, and implementing advanced financial models. Drive operational excellence in pricing...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$105K - $155K *

Join a dynamic team to shape the customer journey for a new product, driving go-to-market strategies, optimizing engagement, and collaborating cross-functionally for nationwide growth while leading im...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$100K - $130K *

Champion operational excellence by optimizing internal processes and driving client growth, ensuring seamless onboarding and collaboration across departments during a critical scaling period in a fast...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $195K *

Empower a dynamic team by leading operational excellence, enhancing customer relationships, and driving team success in a fast-paced environment. Shape client engagements and scaling strategies to max...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Business Services

$100K - $231K *

Join us to lead centralized production operations, optimizing efficiency and governance. Drive continuous improvement, performance metrics, and stakeholder engagement to ensure operational excellence...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$79K - $133K *

Help us optimize enterprise deals and drive revenue growth by partnering with Sales, Legal, and Finance to ensure compliance and customer satisfaction while leveraging AI tools for efficiency and spee...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Transform customer engagement by leveraging sales expertise and strategic insight to drive success in life sciences product sales while fostering strong relationships and network within key accounts a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Lead the charge in shaping a robust content marketing strategy for our SaaS solutions portfolio. Drive hands-on content creation, optimize engagement, and mentor a team, ensuring alignment with brand...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$93K - $109K *

Lead the charge in providing strategic, high-impact support to C-level executives by managing priorities, communications, and workflow, ensuring alignment with organizational goals while maintaining c...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$133K - $163K *

Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Business Services

$64K - $129K *

Join a team that's executing high-stakes building automation projects globally. You'll lead project stabilization and recovery, ensuring safety, quality, and financial performance while collaborating...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Empower clients by driving scalable growth through strategic paid media management and insightful marketing analytics. Foster collaboration across teams to align marketing efforts with client business...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Transform the coaching landscape as a Senior Product Manager, guiding AI-driven solutions that enrich human coaching. Lead roadmap development, drive product discovery, and collaborate effectively wit...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$128K *

Shape relationships and drive revenue growth within your territory through strategic sales initiatives and customer engagement, fostering collaboration with internal teams to deliver effective solutio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $150K *

Drive AI innovation as you collaborate with product teams to craft high-impact solutions. Leverage your expertise to translate market needs into actionable strategies, guiding products from conception...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

Advance enterprise product strategy for pharmacy-focused platforms, driving measurable impact through innovative and secure solutions. Oversee product vision and execution across various ecosystems wh...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $180K *

Empower your career by leading new business development in the BFSI sector. Use your expertise to build strategic partnerships and drive new client acquisitions with C-level executives across banking...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.