Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $130K *

Lead the end-to-end lifecycle of data and reporting products, ensuring alignment with business priorities while fostering cross-department collaboration and delivering high-quality solutions in a rapi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Lead and inspire a team of Inside Sales associates to exceed targets, enhance performance through coaching, and foster a strong sales culture focused on achieving business goals and delighting custome...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Elevate gaming experiences by leading product strategy and execution for Evo Special Events, shaping innovative live engagements and fan interactions across diverse markets while ensuring quality and...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Media

$115K - $130K *

Optimize marketing processes and technology, driving continuous improvement through effective analytics and cross-department collaboration. Enhance campaign performance while ensuring legal compliance...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$129K - $162K *

Engineer advanced actuarial models and analytics for Medicare Advantage revenue forecasting, collaborate with stakeholders to identify opportunities, and lead a talented team while ensuring accuracy a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Pioneer collaborative sales strategies that drive regional growth and enhance market penetration while coaching and guiding a high-performing team to achieve objectives in the pharmaceutical landscape...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $150K *

Join a team that's dedicated to driving business success in key accounts through strategic sales initiatives, relationship building, and product expansion across the Mid-West territory while achieving...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Shape the future of enterprise sales by driving success through effective account management and strategic solution selling in a dynamic Mid-West Territory. Develop relationships and exceed sales goal...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$109K - $144K *

Grow your career with data-driven strategies in a hands-on role focused on optimizing digital marketing campaigns through innovative approaches and collaboration across teams to drive impactful partic...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Advance your career by leading global go-to-market strategies for Data & AI. Drive differentiated positioning, demand programs, and impactful campaigns. Collaborate with partners to shape market offer...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $120K *

Unlock potential by leading SEO strategies across multiple B2B companies, driving revenue growth and search visibility. Collaborate with cross-functional teams to enhance organic search presence throu...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$77K - $171K *

Transform business operations by leading a diverse team to drive strategic initiatives and optimize processes within the Vendor Finance sector. Employ your expertise to manage risks and enhance custom...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $185K *

Pioneer cross-functional strategies to drive impactful Wealth Management initiatives, oversee critical project portfolios, and ensure alignment with enterprise objectives while cultivating high-perfor...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Drive the North American enterprise sales for PerfectScale by leading a team of Account Executives. Own regional revenue generation, accelerate market presence, and strengthen operational excellence i...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$106K - $136K *

Lead the charge in optimizing operational processes and systems across departments. This role involves managing critical projects, ensuring alignment among stakeholders, and driving efficiency with a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$198K - $275K *

Transform the lending experience by leading a high-impact Operational Excellence team. Develop strategies, manage customer complaints, and ensure compliance, promoting continuous improvement and drivi...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$150K - $200K *

Elevate your career by leading global corporate communications strategy, enhancing brand reputation, driving engagement, and managing crisis communications while collaborating with senior leadership i...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $120K *

Provide expertise in risk management and insurance programs to mitigate risks while supporting organizational goals. Develop strategies and communicate effectively with stakeholders to optimize insura...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $130K *

Transform the efficiency of mechanical and refrigeration systems by leading installation projects, managing budgets, and guiding specialists to ensure top-notch standards for innovative Club developme...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $90K *

Advance your career by managing HR, Payroll, and Benefits across multiple clients. Streamline processes, ensure compliance, and support key stakeholders in a fast-paced, dynamic environment where your...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$103K - $121K *

Advance your career by leading key account strategies and fostering relationships, driving growth and execution for high-profile clients in the Pacific Northwest. Collaborate with cross-functional tea...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$87K - $116K *

Accelerate success by leading customers through their deployment journey, managing complex enterprise projects, and ensuring high stakeholder satisfaction, while collaborating cross-functionally to de...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Drive long-term customer success as you oversee large partnerships, ensuring adoption and expansion. Leverage your account management expertise to foster relationships, manage contracts, and optimize...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $150K *

Partner with us to drive strategic growth and success with key VARs in North America, delivering expert business plans and enabling partners to excel in CX Testing solutions, pivotal for our future in...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $200K *

Accelerate your sales career by owning the full cycle for commercial accounts, leveraging a strong inbound pipeline and leading consultations to align solutions to client needs while shaping the sales...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.