Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$120K - $150K *

Partner with us to enhance field force capabilities by leveraging training, tools, and data-driven insights that drive productivity and effective customer engagement across the North American market f...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$78K - $95K *

Drive lifecycle marketing initiatives to enhance customer engagement and retention across digital channels, collaborating closely with clients and internal teams to optimize strategies, leveraging dat...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $120K *

Drive procurement strategies for construction projects and facilities management, ensuring timely delivery and compliance. Collaborate with project teams, manage suppliers, and negotiate contracts to...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$117K - $234K *

Transform enterprise accounts through strategic engagement, collaboration, and growth initiatives, driving solutions in the Data Center segment to enhance operational efficiency and client satisfactio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Engage in the evolving Unified Commerce landscape as a Senior Client Executive, driving net-new logo acquisitions and fostering relationships to expand market presence, delivering value to retailers t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$178K - $266K *

Analyze and drive renewal strategies, leveraging data insights to optimize processes and enhance retention of Annual Recurring Revenue (ARR) while fostering strong partnerships with executive leadersh...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Advance progress at the intersection of clinical trials and supply chain management. Leverage your expertise to streamline processes, collaborate with cross-functional teams, and ensure successful pro...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $120K *

Drive business growth by identifying prospects, closing deals, and ensuring client satisfaction in fleet management solutions. Collaborate with teams to develop strategies that enhance customer experi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$161K - $184K *

Elevate operational excellence by leading a team in optimizing processes and managing key partner relationships, while driving strategic projects that align with corporate goals in a fast-paced enviro...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Join a team that's shaping the customer journey by developing and executing innovative marketing strategies, enhancing engagement, retention, and advocacy efforts, and fostering cross-functional colla...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $150K *

Drive sales growth across EMEA by building client relationships, winning new accounts, and expanding existing revenue streams. Collaborate with marketing and leadership to shape effective strategies a...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Drive growth by generating leads and fostering key customer relationships in an entrepreneurial environment focused on innovative solutions. Utilize strong sales expertise to expand market share and e...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $113K *

Lead and execute strategic communications initiatives to enhance brand visibility and engagement across digital and traditional channels, fostering collaboration and storytelling to support clean tran...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$75K - $95K *

Champion the development of a comprehensive technical training program, leading a team to enhance competencies within the MHE service organization. Ensure alignment with business goals and industry st...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Empower clients by providing tailored Property & Casualty solutions, ensuring effective communication and collaboration across teams. Lead the onboarding and service delivery to enhance client satisfa...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $120K *

Grow your career with a customer-focused role driving adoption and retention. You will lead the charge in ensuring customer success, delivering value, and fostering long-term partnerships while managi...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$109K - $125K *

Take ownership of dealer relationships by providing strategic consultation and training to enhance their success with our Navigator Platform. Collaborate with sales teams to drive customer adoption, r...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$125K - $145K *

Innovate data-driven marketing strategies to enhance client engagement and optimize customer acquisition efforts through effective analytics and performance measurement...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Lead the Quality Management System (QMS) ensuring compliance and excellence in quality governance across diverse facilities while driving continuous improvement and developing global quality initiativ...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$87K - $131K *

Champion the delivery of large-scale warehouse automation projects, managing scope, schedule, and budget to meet customer expectations and ensure success from kickoff to completion while leading cross...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Join a dynamic team to shape product-led growth and develop impactful marketing strategies for B2B SaaS solutions, bridging collaboration across multiple teams to translate product capabilities into c...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Advance your career by executing technical strategies that drive growth in the Coatings sector, providing expert support and training to customers while collaborating with teams to develop innovative...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $155K *

Drive data excellence by leading analytics projects, implementing reporting strategies, and mentoring teams. Collaborate across functions to deliver insights that enhance operational performance and s...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$112K - $193K *

Drive innovation by leading product initiatives in AI-driven Revenue Cycle Management, enhancing operational efficiency while collaborating with cross-functional teams to deliver impactful solutions t...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $175K *

Accelerate the design and evolution of scalable, secure e-commerce solutions as a technical leader, collaborating with cross-functional teams to ensure cohesive architecture and driving innovations to...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.