Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$101K - $130K *

Drive financial excellence in the sales organization by managing P&L, optimizing trade spend, and delivering actionable insights to support growth and profitability objectives. Collaborate with leader...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$94K - $113K *

Accelerate progress at our sales team by building trusted customer relationships, driving growth, and providing technical support to optimize product applications in various markets while ensuring cus...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead comprehensive CRM marketing initiatives by developing strategies, executing campaigns, optimizing performance, and collaborating with diverse teams to enhance customer engagement and drive growth...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Media

$120K - $195K *

Lead the charge in shaping product strategy and driving market development, while serving as a trusted underwriting expert to enhance consistency and innovate processes across multi-line products, fac...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $165K *

Develop your expertise by leading cross-functional teams in encounter informatics. Accountable for strategic product ownership, data integrity, and market performance, this role drives compliant deliv...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Transform client relationships by managing and expanding accounts to enhance satisfaction, retention, and growth. Collaborate with internal teams to deliver tailored solutions and drive measurable res...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leading payroll, benefits, and HR operations across U.S. and Canadian entities. Collaborate to ensure compliance and excellence in service delivery while leveraging AI tools for ef...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Optimize payroll and HR operations across U.S. and Canadian entities. Lead compliance, benefits, and leave management while personally managing payroll cycles. Drive data integrity and enhance employe...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$83K - $161K *

Drive impactful change in workplace dynamics by serving as a trusted advisor in team member relations. Utilize expertise in investigations, policy development, and data analysis to enhance organizatio...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$76K - $90K *

Unlock potential by leveraging data analytics to drive OEM customer success, enhance automotive quality, and reduce warranty issues, while collaborating with clients and delivering impactful insights...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$101K - $162K *

Lead the charge in enhancing presale operations by overseeing RFP responses and proposals. Collaborate with cross-functional teams to ensure quality, efficiency, and excellence, while fostering talent...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Elevate clinical operations by leading daily workflows, managing teams, and spearheading impactful projects. Drive improvement and efficiency in healthcare delivery while fostering collaboration acros...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Drive project delivery and quality as a VDC Operations Manager, overseeing team leadership, model coordination, and prefabrication. Collaborate with cross-functional teams to enhance operational effic...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $110K *

Transform the client experience as you lead an ERP team, fostering strong integrations and resolving escalations while training and mentoring staff to exceed client expectations in a dynamic operation...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$161K - $184K *

Take ownership of a regional team driving Technical Quality of Acceptance, ensuring reliable payment operations. Lead strategic initiatives and partner cross-functionally to enhance acceptance resilie...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $125K *

Champion customer success by leveraging your expertise in SaaS security to onboard and engage clients, driving adoption and ensuring they maximize value from the Falcon Shield platform while fostering...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$188K - $235K *

Optimize sales performance through strategic compensation planning. Lead a team, manage plan administration, and deliver insights to drive decision-making and align compensation with business objectiv...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $140K *

Advance your career by managing sales growth in the Montreal region, building strong retailer relationships, and ensuring brand standards through strategic engagement and reporting. Drive success with...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Take ownership of a high-impact brand marketing role that shapes perception through creative content strategies, manages diverse channels, and drives audience engagement while elevating brand identity...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Unlock potential by driving new business opportunities in diverse markets while fostering client relationships and collaborating with experts. You'll leverage Salesforce to manage your pipeline and ex...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Lead our sales efforts by driving new business growth in your territory. You'll analyze market trends, develop strategies, and engage with clients to exceed revenue goals while maintaining professiona...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Elevate your career by managing diverse accounts across North America, fostering strong client relationships, and delivering tailored solutions. Shape business growth through strategic planning and be...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$140K - $200K *

Lead the charge in enhancing logistics and supply chain strategies to optimize efficiency, control costs, and strengthen partnerships. Collaborate across departments to identify improvement opportunit...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$90K - $180K *

Join a team to lead the product marketing strategy and execution for innovative services and technologies. Collaborate cross-functionally to drive customer adoption and growth while building effective...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Join a team that drives the delivery of complex IT and Data Platform projects, ensuring alignment with business objectives while applying Agile methodologies for optimal outcomes and stakeholder engag...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.