Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$105K - $134K *

Optimize governance processes by leading a skilled team to develop industry-best standards and enhance project delivery through effective knowledge management, while ensuring compliance and driving op...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$51K - $121K *

Drive client satisfaction and retention by building strong relationships and providing tailored account management strategies in a dynamic, international environment...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $95K *

Optimize manufacturer relations and drive strategic data analysis to support operational excellence in gas services. Collaborate with cross-functional teams to ensure alignment and improve decision-ma...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $120K *

Help us drive customer success in the Life Sciences by managing strategic relationships, educating clients on our solutions, and enhancing user engagement to maximize product value and business outcom...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $100K *

Optimize supplier operational performance across multiple facilities by driving strategic initiatives, improving production processes, and enforcing best practices to ensure excellence in production o...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $100K *

Lead operational excellence across multiple supplier facilities, driving performance improvements, strategic partnerships, and quality standards through hands-on consulting and data-driven insights to...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Drive sales success by identifying new business opportunities, managing client relationships, and guiding program launches to exceed sales goals while enhancing customer satisfaction across various bu...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $170K *

Join a team that's dedicated to delivering high-value domestic transport services. Oversee service performance, security protocols, and data integrity to ensure excellent operational efficacy and cust...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Transportation

$130K - $190K *

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$134K - $245K *

Elevate customer engagement by leading the transformation of lead management systems utilizing Salesforce. Collaborate closely with cross-functional teams to implement data-driven strategies that enha...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$101K - $167K *

Play a key role in managing and executing projects from inception to completion, ensuring high safety, quality, and customer satisfaction while leading field teams and optimizing performance metrics t...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Energy & Utilities

$101K - $167K *

Join a team that's dedicated to managing end-to-end field service projects, ensuring excellence in safety, quality, productivity, and customer satisfaction, while leading and developing a skilled work...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $180K *

Help us enhance customer satisfaction and retention by leading support operations and strategic initiatives. Oversee technical issue resolution and foster collaboration across multiple teams to optimi...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Lead and innovate BPO operations by managing diverse teams, optimizing service delivery, and driving performance improvement across multiple campaigns. Foster engagement and efficiency while ensuring...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $95K *

Lead the charge in managing a team of Account Executives to foster relationships with state organizations, enhancing customer satisfaction while ensuring compliance with contracts and efficient projec...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Drive client success by enhancing platform adoption and delivering insights that empower organizations to achieve measurable outcomes. Leverage industry expertise to strengthen relationships and foste...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$172K - $238K *

Drive the establishment and leadership of first-line vendor management for secured lending, ensuring effective oversight of critical vendor relationships with a focus on governance, compliance, and op...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Drive pipeline growth by leading outbound campaigns and SDR teams. Collaborate cross-functionally to optimize lead generation, enhance outreach strategies, and create impactful engagement through inno...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $145K *

Transform labor relations by leading strategic negotiations, managing multiple CBAs, and fostering positive employee relations in a dynamic, unionized environment while collaborating closely with HR a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$70K - $95K *

Explore dynamic opportunities as a key leader driving territory growth, fostering relationships, and delivering expert insights to empower agents and achieve sales success in the ever-evolving crop in...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $95K *

Join a team that's shaping the future of crop insurance by building strategic relationships and driving sales growth, while serving as a trusted advisor to agents across the Minnesota territory. Empow...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $95K *

Engage and develop strategic relationships to drive sales growth in the insurance sector. Utilize your expertise in crop insurance to meet and exceed sales goals while fostering key agent partnerships...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K - $103K *

Lead critical facility buildout and automation initiatives in fulfillment operations, managing large-scale projects with cross-functional teams to ensure timely and successful execution that aligns wi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$115K - $130K *

Empower sustainable growth by leading sales initiatives for innovative recycling solutions across the West Coast. Collaborate with a dynamic team to drive customer success and achieve revenue targets...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.