Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $120K *

Unlock potential by streamlining marketing operations, overseeing technology integration, and enhancing data analytics. Collaborate cross-functionally to optimize processes and improve campaign effici...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $120K *

Inspire client success through strategic relationship management, enhancing sales and profitability. Collaborate with a dynamic team to deliver tailored solutions in HVAC services, driving growth acro...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Lead and innovate enterprise data platforms, managing teams to design, implement, and evolve solutions using cloud technologies and Master Data Management within a dynamic data strategy...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Grow your career with a leading ingredient manufacturer, driving strategic account management and fostering deep customer relationships while achieving sales goals and overseeing complex account plann...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$120K - $145K *

Lead the charge in transforming employee support services through strategic oversight, operational excellence, and high-performing team development. Collaborate cross-functionally to deliver outstandi...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Champion customer success by managing relationships, driving engagement, and providing strategic solutions to enhance growth and retention. Collaborate across teams to navigate challenges and advocate...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Consumer Technology

$142K - $229K *

Lead the charge in optimizing enterprise customer success by managing a dynamic team of CSMs. Drive strategic initiatives to enhance customer outcomes, ensuring engagement and satisfaction while foste...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Inspire growth by leading a high-performing team to enhance client services, ensuring operational excellence, customer satisfaction, and strategic retention initiatives that elevate merchant success w...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$88K - $105K *

Drive project execution and delivery for client-facing data collection initiatives. Lead teams, ensure client satisfaction, manage financials, and communicate progress effectively while thriving in dy...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Join us to lead and support a dynamic sales team by developing strategies, setting goals, and enhancing performance to drive business growth while fostering strong customer relationships in a competit...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$78K - $121K *

Elevate your career by leading commercial strategy, driving growth, and enhancing client relationships for a designated territory. Shape market approach, mobilize teams, and deliver exceptional result...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$137K - $221K *

Lead the charge in delivering exceptional client success by overseeing a team of Implementation Consultants, ensuring timely project completions, cultivating strong client relationships, and fostering...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K *

Accelerate progress at a key leadership role driving technical excellence in customer support operations. Oversee strategy and execution, ensuring seamless integration for enterprise customers while m...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$58K - $102K *

Transform customer service excellence by leading a dedicated team, optimizing operations, and enhancing the overall customer experience through effective coaching and cross-functional collaboration...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Champion the enhancement of customer experience through system analysis, documentation, and engagement strategy. Leverage business needs, industry standards, and CX best practices to drive effective s...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $127K *

Drive end-to-end execution of complex air travel product initiatives, translating objectives into clear requirements. Collaborate with cross-functional teams to ensure high-quality delivery and operat...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Transportation

$170K - $180K *

Engage with a dynamic sales team to shape growth strategies, enhance client relationships, and drive sales excellence across the restaurant and convenience store sectors, focusing on achieving ambitio...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$96K - $132K *

Unlock customer success by leading onboarding and technical support for Media API clients. Collaborate across teams to ensure seamless integrations and foster long-term relationships, enhancing user e...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$118K - $136K *

Support a critical incident response function, leading cross-departmental efforts to manage security incidents, drive compliance with regulations, and implement process improvements through measurable...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a dynamic team to lead strategic sourcing for food & beverage categories across venues. Drive procurement excellence, build supplier partnerships, and enhance operational efficiencies, while bala...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$80K - $120K *

Innovate by driving sales of our LIS and RCM solutions to laboratories, focusing on building client relationships, generating leads, and closing deals to achieve revenue growth across assigned territo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$113K - $163K *

Empower your career by driving business development in the emerging Power Stability market, managing relationships with key stakeholders, and closing impactful deals to enhance renewable energy integr...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Accelerate progress at client satisfaction by serving as a strategic advisor, fostering key relationships, and driving improvements to optimize revenue cycle outcomes. Engage cross-functionally to enh...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in transforming accounting operations while driving strategic growth initiatives in a dynamic, private equity-backed organization. Foster financial accuracy, build scalable systems, an...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $110K *

Unlock potential by driving account growth and enhancing client relationships. You'll serve as a product expert and strategic advisor, ensuring your accounts thrive while managing onboarding and renew...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.