In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Manager, CDE Governance - Remote
$105K - $134K *
Optimize governance processes by leading a skilled team to develop industry-best standards and enhance project delivery through effective knowledge management, while ensuring compliance and driving op...
1 week ago
$51K - $121K *
Drive client satisfaction and retention by building strong relationships and providing tailored account management strategies in a dynamic, international environment...
Reposted 1 week ago
Sales Support Manager - Gas Services
$70K - $95K *
Optimize manufacturer relations and drive strategic data analysis to support operational excellence in gas services. Collaborate with cross-functional teams to ensure alignment and improve decision-ma...
Today
$90K - $120K *
Help us drive customer success in the Life Sciences by managing strategic relationships, educating clients on our solutions, and enhancing user engagement to maximize product value and business outcom...
Reposted today
$95K - $100K *
Optimize supplier operational performance across multiple facilities by driving strategic initiatives, improving production processes, and enforcing best practices to ensure excellence in production o...
2 days ago
$95K - $100K *
Lead operational excellence across multiple supplier facilities, driving performance improvements, strategic partnerships, and quality standards through hands-on consulting and data-driven insights to...
2 days ago
Business Development Manager I - Softlines
$90K - $110K *
Drive sales success by identifying new business opportunities, managing client relationships, and guiding program launches to exceed sales goals while enhancing customer satisfaction across various bu...
Today
Service Delivery Manager (High Value)
$80K - $170K *
Join a team that's dedicated to delivering high-value domestic transport services. Oversee service performance, security protocols, and data integrity to ensure excellent operational efficacy and cust...
Reposted 2 days ago
Senior Director, Service Delivery & Support, AirDial
$130K - $190K *
Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...
Yesterday
Staff Product Manager - Lead Management
$134K - $245K *
Elevate customer engagement by leading the transformation of lead management systems utilizing Salesforce. Collaborate closely with cross-functional teams to implement data-driven strategies that enha...
1 week ago
$90K - $120K *
Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...
Reposted yesterday
$101K - $167K *
Play a key role in managing and executing projects from inception to completion, ensuring high safety, quality, and customer satisfaction while leading field teams and optimizing performance metrics t...
Reposted today
$101K - $167K *
Join a team that's dedicated to managing end-to-end field service projects, ensuring excellence in safety, quality, productivity, and customer satisfaction, while leading and developing a skilled work...
Yesterday
$120K - $180K *
Help us enhance customer satisfaction and retention by leading support operations and strategic initiatives. Oversee technical issue resolution and foster collaboration across multiple teams to optimi...
3 days ago
$90K - $120K *
Lead and innovate BPO operations by managing diverse teams, optimizing service delivery, and driving performance improvement across multiple campaigns. Foster engagement and efficiency while ensuring...
4 days ago
Supervisor, State General Management
$90K - $95K *
Lead the charge in managing a team of Account Executives to foster relationships with state organizations, enhancing customer satisfaction while ensuring compliance with contracts and efficient projec...
1 week ago
Customer Success Manager, Corporate
$80K - $95K *
Drive client success by enhancing platform adoption and delivering insights that empower organizations to achieve measurable outcomes. Leverage industry expertise to strengthen relationships and foste...
Reposted 1 week ago
Senior Manager, Vendor Management
$172K - $238K *
Drive the establishment and leadership of first-line vendor management for secured lending, ensuring effective oversight of critical vendor relationships with a focus on governance, compliance, and op...
3 weeks ago
Senior Manager, Enterprise Business Development
$100K - $130K *
Drive pipeline growth by leading outbound campaigns and SDR teams. Collaborate cross-functionally to optimize lead generation, enhance outreach strategies, and create impactful engagement through inno...
3 days ago
$125K - $145K *
Transform labor relations by leading strategic negotiations, managing multiple CBAs, and fostering positive employee relations in a dynamic, unionized environment while collaborating closely with HR a...
3 weeks ago
District Sales Manager (MN, IA, NE)
$70K - $95K *
Explore dynamic opportunities as a key leader driving territory growth, fostering relationships, and delivering expert insights to empower agents and achieve sales success in the ever-evolving crop in...
Reposted 3 days ago
District Sales Manager (MN, IA, NE)
$75K - $95K *
Join a team that's shaping the future of crop insurance by building strategic relationships and driving sales growth, while serving as a trusted advisor to agents across the Minnesota territory. Empow...
Reposted 5 days ago
$70K - $95K *
Engage and develop strategic relationships to drive sales growth in the insurance sector. Utilize your expertise in crop insurance to meet and exceed sales goals while fostering key agent partnerships...
1 week ago
Program Manager, Fulfillment Operations
$82K - $103K *
Lead critical facility buildout and automation initiatives in fulfillment operations, managing large-scale projects with cross-functional teams to ensure timely and successful execution that aligns wi...
2 weeks ago
$115K - $130K *
Empower sustainable growth by leading sales initiatives for innovative recycling solutions across the West Coast. Collaborate with a dynamic team to drive customer success and achieve revenue targets...
Yesterday
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.