Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $110K *

Lead the charge in managing global communication initiatives, fostering collaboration among cross-functional teams, and ensuring precise delivery of messaging while driving continuous improvement for...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$98K - $210K *

Join our team to spearhead the sales planning process, aligning cross-functional initiatives to enhance sales performance, drive growth, and deliver actionable insights for achieving our commercial ob...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Food & Beverages

$78K - $107K *

Transform the renewable energy landscape by troubleshooting and maintaining state-of-the-art power systems. This role combines hands-on technical expertise with customer interaction to ensure exceptio...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $115K *

Join a team that fosters excellence in medical device quality assurance. Manage compliance and continuous improvement initiatives while collaborating with cross-functional teams across the globe to up...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $120K *

Drive compliance excellence within diverse investment management clients. Collaborate with a close-knit team to navigate regulatory complexities, ensuring high-quality support and service for critical...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $97K *

Accelerate your career by driving sales and building relationships in a dynamic, fast-paced environment. Collaborate with diverse teams to deliver innovative consumer products that meet customer needs...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$70K - $97K *

Grow your sales expertise by building relationships with customers, executing new product initiatives, and driving sales growth as part of a dynamic team in the consumer packaged goods industry...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$65K - $107K *

Elevate your career by driving profitability and strategic relationships in the automotive sector, harnessing your sales acumen to achieve financial targets and enhance customer satisfaction with inno...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$145K - $165K *

Join our team to drive the sales process, providing customers with tailored solutions through expert technical engagement. You'll manage pre-sales to post-sales, collaborating across sectors to enhanc...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$85K - $113K *

Transform production operations by leading onshore and offshore teams, enhancing customer experiences, and driving efficiency. Utilize your expertise to manage performance and cultivate strategic busi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by driving growth in semiconductor services through innovative strategies, effective customer engagement, and collaboration with cross-functional teams to enhance service offerings an...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Technical Services

$90K - $180K *

Accelerate progress at the forefront of eCommerce by driving financial strategies and aligning investments with operational priorities to enhance efficiency and growth across the transportation busine...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$94K - $161K *

Join a team that shapes innovative marketing strategies to optimize channel performance and drive measurable growth. As an expert in digital marketing, you will lead campaign execution, collaborate cr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$139K - $196K *

Manage strategic sales enablement initiatives to enhance operational efficiency and drive commercial success. Collaborate cross-functionally to transform complex data into actionable insights and supp...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$93K - $138K *

Unlock potential by managing customer relationships, driving sales, and ensuring performance delivery against annual goals. Collaborate cross-functionally to enhance profitability and customer satisfa...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$93K - $138K *

Drive customer performance and satisfaction through strategic relationship management, revenue growth, and effective operational planning. Collaborate cross-functionally to achieve annual goals, optim...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$134K - $201K *

Join a team that's shaping client strategy and growth across enterprise accounts. Own client relationships, drive revenue, and collaborate closely with C-suite executives, ensuring exceptional outcome...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $200K *

Lead the charge in Trust & Safety Operations by ensuring platform integrity, advertiser trust, and compliance across digital advertising. You will champion ad policy enforcement and risk management wh...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$176K - $293K *

Lead the charge in driving growth through strategic customer engagement and collaboration. Cultivate strong relationships with stakeholders to boost market adoption and achieve objectives by leveragin...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$119K - $193K *

Empower your expertise in audit management, guiding complex evaluations across multiple functions. Lead initiatives that shape the audit landscape, balancing strategic planning and operational executi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$93K - $104K *

Lead the charge in transforming virtual care services by designing and implementing scalable workflows. Join a dynamic team to ensure high-quality operations across clinical and customer support initi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Transform the creative landscape by architecting an AI-powered production pipeline from concept to execution, driving innovative content that captivates and converts across various marketing channels...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $120K *

Join a team that's redefining creative production with AI. You will manage the full lifecycle of content development from concept to delivery, leveraging cutting-edge tools to enhance performance acro...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$86K - $160K *

Architect and implement processes that drive operational efficiency and enhance customer experience. Collaborate with teams across functions to align strategies, manage change, and deliver measurable...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $145K *

Deliver end-to-end service design solutions that align operational efficiency and customer readiness across product lifecycles, ensuring scalable and sustainable service capabilities for client succes...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.