Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$94K - $185K *

Make your mark at the forefront of client management and growth within Financial Services by cultivating relationships and initiating innovative solutions that drive retention and revenue in a dynamic...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $230K *

Accelerate progress at a leading video conferencing firm by driving growth in the public sector. Engage directly with key decision-makers, develop strategic relationships, and exceed sales quotas in a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$65K - $117K *

Reimagine the operations of advertising installations by managing diverse projects, collaborating with cross-functional teams, and ensuring compliance with safety regulations to enhance productivity a...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$115K - $207K *

Lead the charge in operational success and customer satisfaction across a dynamic business unit, overseeing financial performance, program execution, and relationship management in a fast-paced manufa...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Optimize customer success by leading the North America Level 3 support team. Champion technical escalations, develop talent, and enhance collaboration to ensure effective resolution of complex custome...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Innovate as you lead complex project implementations for public safety clients, coordinating cross-functional teams while managing scope, budget, and risks to ensure successful project deliveries from...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$169K - $338K *

Pioneer product strategies, manage complex roadmaps, and drive customer-focused innovations while collaborating across teams to enhance platform capabilities and support business objectives in a dynam...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$169K - $338K *

Drive strategic product management to enhance platform capabilities and user experience, influencing cross-functional teams and senior stakeholders to deliver innovative cloud-native solutions that sc...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$90K - $120K *

Optimize safety and environmental programs across multiple regions, ensuring compliance with regulations and fostering a culture of safety. Collaborate with leaders, oversee audits, and implement impr...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$169K - $338K *

Drive the creation and execution of innovative product strategies in a complex tech environment. Collaborate across teams to enhance platform capabilities and deliver data-driven, scalable solutions t...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Consumer Technology

$110K - $130K *

Innovate your digital marketing career by leading hands-on CRO initiatives. Utilize advanced testing tools, AI strategies, and data analytics to optimize web experiences and drive conversion success a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Accelerate progress at the forefront of Public Safety deployments by leading a talented team, optimizing software installation and data integration while ensuring operational excellence and delivery q...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$74K - $101K *

Analyze sales performance and improve operations through effective planning and analytics. Manage incentive plans and collaborate with teams to streamline processes, ensuring alignment of resources wi...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Partner with us to lead deployment and integration processes, overseeing a dynamic team to enhance software delivery quality and operational efficiency within Public Safety environments...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Accelerate operational excellence as you lead enterprise service desk operations, enhancing user support quality and managing performance metrics, incident resolution, and staff training within a fede...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $100K *

Empower enterprise accounts through exceptional customer support, driving product adoption and user satisfaction. Collaborate closely with stakeholders to ensure success, manage implementations, and d...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $135K *

Inspire customer success by driving adoption and retention in a dynamic AI environment. Collaborate closely with dealerships to deliver impactful onboarding and foster strong relationships through tai...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $95K *

Lead business development by identifying prospects and fostering relationships with clients to boost sales of custom films. Drive organic growth and maintain vital connections across various functiona...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Grow business by developing prospects and enhancing customer relationships in the packaging industry. Engage cross-functional teams to deliver comprehensive solutions, ensuring sustainable growth whil...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Unlock new business opportunities and strengthen customer relationships through a strategic approach that drives growth and profitability across diverse segments in the packaging industry. Engage key...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Transform your career by leading and scaling our Revenue Operations practice. This senior role demands both people leadership and technical excellence in Salesforce, HubSpot, and marketing automation...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$89K - $134K *

Elevate your career by fostering academic partnerships and engagement within veterinary colleges and universities, driving recruitment and professional development strategies to shape future veterinar...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $105K *

Drive client engagement by prospecting and executing sales presentations to small and mid-sized businesses. Collaborate with team members to train new advisors while managing client relationships and...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.