Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $90K *

Engage dealerships by driving the successful implementation of OEM Digital Retailing systems. Collaborate as a Subject Matter Expert to enhance operations, provide robust training and support, and str...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Unlock potential by leading the administration and enhancement of enterprise applications. Collaborate across teams to optimize processes, manage integrations, and ensure the reliability of systems th...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Unlock your potential as you integrate marketing strategies with technical execution, transforming lifecycle briefs into workflows in Klaviyo and Postscript. Drive operational efficiency and ensure th...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$130K - $165K *

Shape field operations in the Midwest by leading teams, ensuring quality service delivery, and advocating for innovative tools, while fostering a customer-focused environment through effective trainin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$180K - $190K *

Shape financial systems capabilities by leading Oracle ERP Cloud implementation, managing a dedicated team, and collaborating with finance and accounting to enhance processes and ensure compliance...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $118K *

Transform healthcare outcomes by leading strategic customer success programs in New Mexico. Guide a dedicated team to ensure effective implementations and drive stakeholder engagement for success acro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $140K *

Join a dynamic team to lead key retail partnerships, driving growth and enhancing customer experience through strategic initiatives and cross-functional collaboration for exceptional home service deli...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $140K *

Lead and enhance relationships with key retail partners, driving performance and customer satisfaction through strategic initiatives and collaboration with internal teams. This role combines analytica...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $150K *

Elevate Angi's home services by managing retail partnerships, driving strategic growth, and enhancing customer experience through cross-functional collaborations, insights, and project leadership...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $140K *

Empower growth by leading key retail partnerships, driving cross-functional projects, and enhancing customer experiences through strategic insights and data-driven actions while collaborating with div...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Unlock potential by ensuring customer success through technical expertise in data security. You'll lead onboarding, enhance client engagement, and drive value realization while collaborating with team...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$110K - $181K *

Elevate your career by driving product strategy and development, collaborating with cross-functional teams to deliver innovative digital solutions that meet customer needs and align with business goal...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $125K *

Shape financial excellence by managing accounting operations and reporting. You'll ensure data accuracy across multi-entity structures, collaborate with cross-functional teams, and lead improvements i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$80K - $155K *

Join a team that's dedicated to driving and managing complex realty projects. Lead design strategy, ensure compliance, mentor staff, and enhance project delivery through innovative solutions and colla...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$81K - $138K *

Collaborate with a multidisciplinary team to oversee clinical quality monitoring, ensuring adherence to standards, leading audits, and managing processes across health services. Drive improvements and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$190K - $334K *

Drive innovation in voice AI by leading complex customer projects, enhancing dialog quality, and shaping product direction within dynamic, agile pods while collaborating directly with enterprise clien...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$128K - $192K *

Transform logistics performance through data-driven insights and KPIs. Lead annual budget planning, master data governance, and elevate digital transformation initiatives within a dynamic, collaborati...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$120K - $215K *

Join us to lead seamless operations in client services and risk management, enhancing performance and resolving complex challenges. Drive change through data analytics, operational efficiency, and con...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $115K *

Inspire growth and innovation by managing client relations in the automotive AI sector. Utilize expertise in conversational AI and marketing automation to enhance performance and deliver tailored solu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$124K - $138K *

Unlock potential by managing IT operations, enhancing team performance, and implementing automation. Drive the efficiency of core systems and oversee a dedicated support team while serving as a techni...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $156K *

Join a team that leads strategic change management for finance transformations, ensuring successful stakeholder engagement and communication across various OCFO functional areas while mentoring junior...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Optimize safety and environmental programs across multiple regions, ensuring compliance with regulations and fostering a culture of safety. Collaborate with leaders, oversee audits, and implement impr...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$135K - $150K *

Drive successful construction projects by leading teams, managing schedules, and ensuring compliance with safety and quality standards. Collaborate with stakeholders to deliver complex installations o...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$135K - $150K *

Join a dynamic team managing large-scale construction projects, focusing on automated systems. Lead site operations, oversee contract management, and ensure quality execution while maintaining budget...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$100K - $120K *

Drive efficiency and accuracy in financial operations, oversee month-end reporting, and enhance strategic insights through collaboration with key stakeholders, ensuring effective controls and audit re...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.