Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$95K - $143K *

Partner with us to transform consumer insights into actionable strategies. Use your expertise in qualitative and quantitative research to guide key business decisions and enhance brand impact through...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Transform customer experiences by managing enterprise accounts, driving satisfaction, and enhancing growth. Collaborate cross-functionally to deliver strategies that improve retention, expand business...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Unlock potential by driving product initiative execution, prioritizing team workflows, and enhancing Agile processes. Collaborate with cross-functional teams to align engineering work with product goa...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Optimize customer relationships by managing diverse banking projects and resolving complex issues. Serve as a key liaison to ensure effective communication and support, while collaborating across depa...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $210K *

Join a team that's dedicated to advancing Army electronic warfare and signals intelligence capabilities. Leverage your expertise in DOD spectrum management and lead initiatives to enhance customer eng...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Aerospace & Defense

$109K - $144K *

Lead the evolution of a comprehensive FWA Prevention Program, enhancing compliance, reducing risk, and empowering compliance culture within a dynamic healthcare organization while collaborating across...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Lead the optimization and execution of marketing technology tools, driving growth through clear requirements, cross-functional collaboration, and performance monitoring. Ensure successful delivery, ad...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$60K - $106K *

Champion customer success by delivering expert technical support for critical cardiology imaging systems, resolving issues swiftly and ensuring system stability while collaborating with cross-function...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$79K - $148K *

Join a team that's redefining research efficiency by leveraging cutting-edge SaaS solutions and AI. As a key player, you'll enhance customer relationships and drive sales growth while collaborating wi...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$92K - $139K *

Unlock potential by driving sales growth and customer engagement through effective account management in the pet specialty sector. Lead impactful negotiations and develop strategic plans to enhance ma...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $180K *

Lead the charge in advancing data-driven pricing and cost strategies by developing decision frameworks and analytical solutions that drive merchandising excellence and enterprise value across business...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$115K - $140K *

Grow your career with a dynamic team shaping market strategy and brand vision. Lead cross-functional initiatives, manage P&L, and drive impactful marketing execution to achieve ambitious revenue and g...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Join a team that's dedicated to managing contracts, optimizing profitability, and ensuring customer satisfaction through effective risk modeling and contract administration. Your expertise will drive...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Champion customer satisfaction by managing regional service operations and leading field teams. Drive performance and project support while ensuring compliance with safety and quality standards across...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Engage with partners and drive sales performance in the Intrusion Alarm and Access Control markets. Foster relationships, manage accounts, and achieve strategic objectives while utilizing CRM tools to...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $100K *

Join a team that's driving international marketing success by optimizing campaigns across APAC markets. Collaborate cross-functionally to enhance customer engagement and retention through precise exec...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Champion technical leadership by guiding client teams in the design, implementation, and operational support of dynamic data platforms while fostering relationships to drive success across multiple cu...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Help us streamline revenue operations and enhance pricing accuracy. You'll optimize CRM systems, manage data hygiene, and ensure effective billing processes. Collaborate with Sales, Finance, and Custo...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$185K - $250K *

Champion transformative leadership in global communications. Drive an innovative strategy, cultivate executive presence, and spearhead reputation management for a high-growth organization. Influence s...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Healthcare

$85K - $110K *

Champion comprehensive care management services to optimize patient outcomes, lead a multidisciplinary team, and ensure regulatory compliance within integrated behavioral and medical care settings for...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Lead the charge in driving sales growth across North America, mentoring a high-performing team while managing strategic enterprise accounts. Empower success through collaboration and innovative sales...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $150K *

Grow and enhance financial controls and ethical practices while leading a dedicated team. Drive SOX strategy, ensure robust compliance, and innovate processes to strengthen financial integrity across...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $110K *

Drive success by leading diverse construction projects from concept to completion. Ensure timely delivery within budget while coordinating multiple stakeholders and adhering to health and safety stand...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $120K *

Transform your career by building strategic relationships while exceeding sales goals. Join a dynamic team focused on growing existing clients and generating new business opportunities with potential...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $230K *

Engage and lead a dynamic engineering team to drive innovation and technical excellence, ensuring alignment with business objectives while championing best practices in software development and SDLC w...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.