Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$70K - $95K *

Drive growth by managing key client relationships, executing marketing campaigns, and analyzing performance data to achieve strategic goals while ensuring client satisfaction and retention in a dynami...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Accelerate the growth of our Energy business by leading the go-to-market marketing strategy. Collaborate with cross-functional teams to shape client-centric solutions, enhance market positioning, and...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$135K - $160K *

Elevate your career by leading marketing strategy for Energy initiatives. Define and drive a differentiated go-to-market approach, collaborating across teams to align solutions with client needs, gene...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$93K - $173K *

Transform your career by partnering with global teams to streamline processes, enhance service quality, and drive continuous improvement in offshore operations within the Employee Health & Benefits se...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $120K *

Advance your career as you take ownership of a territory, driving growth and customer engagement across multiple sectors. Leverage digital marketing and distributor channels to expand our market prese...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$64K - $97K *

Elevate your content marketing expertise by driving engaging campaigns, shaping thought leadership, and managing social media channels. Collaborate closely with experts to create impactful digital con...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$98K - $131K *

Optimize pricing strategies and methodology within Workers' Compensation to enhance risk assessment and drive business growth through advanced analytics and collaboration with cross-functional teams...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Finance & Insurance

$109K - $159K *

Lead the design and implementation of Statistical Process Control systems to optimize processes, enhance compliance, and drive continuous improvement initiatives across manufacturing sites...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$96K - $126K *

Shape the future of project management by driving RFP completion, collaborating across teams, and ensuring excellent communication in a dynamic healthcare environment. Your contributions will support...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $160K *

Optimize operational efficiencies by driving key processes, supporting Product Management, and enhancing reporting mechanisms. Collaborate cross-functionally to establish metrics and identify improvem...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Accelerate dealership success by providing expert insights to enhance operations and maximize product utilization, working closely with Account Managers and dealership teams to drive performance impro...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Elevate risk management by partnering across teams to create tools mitigating fraud. You'll gather requirements, drive collaboration, and influence operational processes, ensuring successful project d...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Drive the strategy for scalable Fleet Operations products by synthesizing user needs, guiding cross-functional teams, and ensuring robust, technically sound solutions that enhance operational efficien...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$130K - $170K *

Elevate operational excellence by leading technology operations, managing vendors, and championing automation solutions to enhance infrastructure stability and team performance in a collaborative envi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a dynamic team as you drive new business sales and exceed quotas. You'll engage with healthcare professionals in the Surgical Ophthalmology market, creating lasting relationships while managing a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$107K - $140K *

Take ownership of environmental compliance in multiple manufacturing sites, leading a team to ensure regulatory adherence while promoting sustainability initiatives and collaborating with site leaders...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Shape the future of operations by leading a team of remote Field Inventory Specialists, driving performance excellence and customer satisfaction while overseeing quality management and resource planni...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$118K - $189K *

Lead a team to harness business intelligence and analytics for strategic decision-making, driving initiatives that enhance organizational performance and promote an analytics-driven culture aligned wi...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Shape the future of customer success in cybersecurity by leading onboarding, supporting technical deployments, and mentoring future teams. Collaborate with diverse teams to enhance service delivery an...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$75K - $90K *

Join a team that's driving operational excellence in Workforce Management for 24/7 crisis services. Lead forecasting and dynamic scheduling to ensure optimal staffing levels, enhancing support for cha...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $100K *

Optimize customer relationships and achieve sales targets across a dynamic regional territory. Leverage strategic sales initiatives and technical solutions to drive growth and enhance client satisfact...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$140K - $155K *

Drive operational excellence by leading a high-performing team, managing hiring, performance, and strategic alignment to achieve organizational goals while fostering cross-functional collaboration...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$66K - $104K *

Make your mark at the forefront of data center project management, overseeing asset control and resource allocation while ensuring timely and budget-conscious project delivery. Collaborate with divers...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Analyze and resolve complex Construction Defect claims, ensuring compliance with standards while guiding junior staff. Collaborate across teams to negotiate settlements and prepare reports on claims s...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$135K *

Join a team that's dedicated to delivering top-tier technical support for packaging solutions. This role encompasses training, servicing equipment, and collaborating with clients to enhance operations...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.