Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$103K - $135K *

Champion complex projects, driving operational excellence and innovation across teams. Lead cross-functional initiatives from inception to delivery, ensuring alignment with business goals while foster...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Accelerate your career by driving sales through strategic partner channels, leveraging your expertise in account management and customer service while ensuring partner satisfaction and fostering busin...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead US GAAP accounting initiatives for international operations, ensuring compliance and accuracy. Collaborate across functions, enhance processes, and support market expansions while managing a deta...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$116K - $175K *

Engage as a Sr. Revenue Tools Product Manager, solving complex challenges across teams to enhance GTM tools. Influence strategic decisions while owning key modules, driving product success and user ex...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $110K *

Oversee and optimize order operations for diverse sales channels. Drive efficiency and ensure compliance with revenue recognition principles while collaborating with Sales, Finance, and Legal to enhan...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $219K *

Drive the vision for Samsara device installations, enhancing user experiences and ensuring rapid, accurate setups. Collaborate with cross-functional teams to optimize the install process, making impac...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$91K - $146K *

Shape the future of legal eBilling operations by overseeing a dynamic team, optimizing processes, and driving client satisfaction across multiple service offerings within a large-scale operation...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $165K *

Shape the future of client success by nurturing relationships, driving value, and implementing tailored solutions in enterprise storage. Leverage your technical expertise and customer-facing skills to...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $110K *

Analyze and assess facility conditions using advanced AI tools, ensuring optimal asset management and capital planning for diverse sectors. Collaborate effectively while managing simultaneous projects...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $180K *

Help us drive a safe and trusted marketplace by leading fraud prevention, conducting investigations, and executing enforcement actions to enhance user experience and security in our growing platform...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Transform client relationships by developing tailored solutions and driving sales strategies. The role involves fostering executive partnerships, achieving quotas, and managing complex sales cycles to...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Inspire growth by nurturing client relationships and driving sales strategies that address unique business challenges, ensuring consistent achievement of quotas and delivering tailored solutions acros...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$140K - $155K *

Drive the execution of technical services across diverse environments, ensuring high standards of safety, client satisfaction, and operational efficiency while fostering a cohesive team culture and op...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $130K *

Advance your career by driving transformational initiatives that enhance the shopping and delivery experience. Collaborate with cross-functional teams to leverage data insights, improve operational ef...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$85K - $130K *

Shape profitable partnerships by driving premium growth and cultivating agency relationships. Leverage your expertise and strategies to maximize performance, deliver insights, and significantly impact...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $124K *

Take ownership of strategic marketing initiatives that drive growth for clients. Utilize data to create tailored marketing plans, collaborate with cross-functional teams, and optimize performance thro...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Optimize client relationships by managing key accounts and driving growth through strategic sales initiatives. Collaborate with internal teams to enhance customer experience and ensure long-term succe...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$89K - $150K *

Join a team dedicated to optimizing sourcing strategies, enhancing supplier relationships, and driving cost-saving initiatives across multiple regions. Leverage your expertise to ensure compliance, im...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead innovative workforce strategies, leveraging analytics to optimize forecasting and resource allocation. Drive data-driven decisions across teams and enhance the support experience while ensuring a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $85K *

Lead the charge in optimizing client performance across Workers Compensation, ensuring compliance, monitoring claims, and collaborating with internal teams to drive results for a dedicated client in a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$83K - $125K *

Accelerate business growth by leveraging consultative sales skills with senior executives. Develop relationships, uncover opportunities, and deliver tailored insights to enhance client success while m...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$121K - $182K *

Shape the future of marketing operations by leading strategy, enhancing workflows, and driving cross-functional collaboration. Inspire a culture of excellence and continuous improvement while managing...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$121K - $182K *

Lead the charge in optimizing marketing operations, enhancing project management, and fostering collaboration across diverse teams. Drive initiatives that ensure operational excellence while mentoring...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $145K *

Accelerate progress at the forefront of business expansion by driving channel partner relationships and executing strategic growth initiatives across the California, Arizona, and New Mexico territorie...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$185K - $250K *

Partner with us to build and operate a robust Product Marketing framework, enhancing cross-functional collaboration and driving strategic clarity in product management operations across a diverse prod...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.