In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$125K *
Lead the charge in financial planning and analysis, collaborating with cross-functional teams to drive insights and operational performance in a fast-paced SaaS environment while enhancing scalable fi...
4 weeks ago
Senior Culture & Events Manager
$70K - $95K *
Champion the delivery of unforgettable internal events and signature programs, bringing to life a vibrant culture across a rapidly growing, remote-first team while collaborating with leadership to enh...
2 days ago
Supervisor, Field Service (Chromatography/Mass Spec)
$83K - $111K *
Take ownership of field service operations by leading a team, enhancing customer satisfaction, and providing technical expertise to ensure seamless support and high-quality results...
3 days ago
Lead Product Manager - Ad Formats (Remote - Canada)
$150K - $200K *
Shape the future of ad formats at a leading company, owning strategy and execution. Drive improvements in design, placement, and user experience across high-traffic surfaces while collaborating with d...
3 days ago
$120K - $150K *
Champion our brand's narrative as a Senior PR Manager, driving media strategy and executing impactful campaigns. Oversee a high-output in-house team, engaging directly with media while shaping our pub...
3 weeks ago
Senior Manager - Carrier & Indirect Channel Sales
$127K - $207K *
Take ownership of strategic channel sales growth, leading partnerships that drive revenue across carrier, wholesale, and indirect channels. Empower a high-performing team to optimize partner relations...
2 days ago
$85K - $100K *
Lead strategic alliances by nurturing partner relationships to drive sales growth and enhance brand presence in the restaurant technology sector, ensuring channel success through collaboration and sup...
4 weeks ago
Director National Accounts - FMS
$80K - $90K *
Join a team that's driving account growth and building strategic relationships. Lead initiatives to enhance customer satisfaction and maximize sales effectiveness while meeting ambitious quotas throug...
Reposted 2 weeks ago
$100K - $145K *
Deliver end-to-end service design solutions that align operational efficiency and customer readiness across product lifecycles, ensuring scalable and sustainable service capabilities for client succes...
4 weeks ago
$90K - $130K *
Drive end-to-end service delivery model design, ensuring scalability, efficiency, and operational readiness across product lifecycles in a dynamic and innovative environment...
1 month ago
$75K - $125K *
Transform administrative operations by leading our Client Service Associates team. Leverage your expertise in the financial services sector to enhance advisor support and drive business success throug...
Reposted 1 week ago
Manager of Scaled Customer Success
$90K - $120K *
Join a team that's redefining Customer Success! Lead and mentor a diverse CSM team, creating data-driven strategies for our unique enterprise and scaled segments to enhance customer retention and expe...
Yesterday
Customer Success Manager, Meal Programs (Remote)
$95K - $130K *
Join our team to drive retention among high-value Meal Program accounts by fostering strong customer relationships, proactively addressing churn risk, and collaborating cross-functionally to optimize...
4 days ago
Territory Customer Performance Manager (Automotive Refinish)
$70K - $95K *
Manage key customer relationships and drive performance in the Automotive Refinish sector. Leverage insights from audits and KPIs to enhance customer satisfaction and operational efficiency while coll...
3 weeks ago
Senior Program Manager - Engineering Quality & Reporting Systems
$138K - $161K *
Join a team that's redefining engineering quality by developing metrics systems that enhance performance and product reliability. Collaborate across functions to drive improvements in design, manufact...
2 weeks ago
$102K - $154K *
Transform enterprise trial experiences by leading tailored execution of Samsara technology. Collaborate across teams to drive success in customer trials, ensuring impactful outcomes that enhance sales...
2 weeks ago
IT Support Manager - Remote US
$90K - $120K *
Lead a global IT Support team to enhance operational excellence and user satisfaction. Oversee service desk functions, drive process improvements, and collaborate cross-functionally in a dynamic, remo...
1 week ago
Compensation Manager, Human Resources
$110K - $150K *
Shape the future of compensation management by collaborating to design, administer, and optimize compensation frameworks that align with business goals, driving performance through data-driven insight...
1 week ago
$100K - $110K *
Champion customer success by driving strategic account management, fostering partnerships, and executing growth initiatives across a diverse portfolio. Leverage customer insights and collaborate cross...
Today
$70K - $95K *
Transform IT support by leading a dedicated helpdesk team, enhancing workflows, and ensuring top-notch service for a fully remote global workforce. Drive operational excellence and user satisfaction a...
1 week ago
Global Customer Account Manager I
$71K - $151K *
Drive strategic client relationships and manage key accounts while ensuring compliance and optimizing project outcomes. Collaborate across departments to deliver tailored solutions that enhance custom...
2 days ago
$70K - $95K *
Unlock potential by owning and executing a comprehensive B2B social media strategy across multiple platforms. Collaborate with marketing teams to enhance brand presence and drive engagement through in...
3 days ago
IT Integration Manager - Manufacturing
$132K - $250K *
Tackle strategic plans and enhance Manufacturing IT operations by bridging technical and business needs. Drive program management and oversee integration processes in a collaborative environment to im...
2 days ago
$110K - $125K *
Champion the demand planning process by ensuring precise forecasts and optimal inventory. Collaborate with cross-functional teams to align demand strategies with business goals while enhancing supply...
Today
Enterprise Customer Success Manager (Salesforce Certified)
$100K - $120K *
Accelerate client success by managing a portfolio of accounts, driving adoption, and ensuring satisfaction through expert guidance on Salesforce and Litify solutions, enabling significant organization...
2 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.