Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$120K - $130K *

Accelerate business growth by leading a remote sales team, motivating them to achieve ambitious quotas while driving pipeline generation and effective processes for sustainable success in a fast-paced...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $100K *

Deliver exceptional client success by managing key accounts, driving growth, and optimizing campaign execution. Serve as a trusted partner to enhance strategic relationships while leading cross-functi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$195K - $206K *

Optimize supply chain partnerships by leading complex relationships, driving strategic initiatives, and influencing cross-functional teams. Elevate business impact through expert analysis and comprehe...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$189K - $199K *

Provide strategic leadership in managing Instacart's most complex supply chain partnerships. Drive initiatives that influence product direction, develop scalable frameworks, and mentor teams while sha...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Optimize customer drug testing programs by applying your expertise to enhance performance, drive new business development, and strengthen relationships in a consultative role within the forensic drug...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Shape the future of employee relations and compliance by leading strategic initiatives, workplace investigations, and policy development—ensuring a fair and effective workplace for all employees while...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$86K - $138K *

Lead the charge in defining and executing a comprehensive product strategy, driving value across product portfolios. Collaborate with key stakeholders to align strategic vision while overseeing perfor...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$118K - $160K *

Empower procurement excellence by driving cost analysis and supplier negotiations. Lead category initiatives, enhance cost transparency, and partner with teams to influence strategic sourcing decision...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Drive strategic sales initiatives and lead a high-performing team to accelerate business growth and expand market presence in the BPO sector, focusing on enterprise clients and tailored outsourcing so...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Lead and innovate in BPO sales strategy, driving growth and partnerships while shaping enterprise solutions. Join us to manage high-performing teams and lead market expansion in a dynamic business env...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

The Vice President of BPO Sales will lead the sales strategy and drive business growth initiatives in the BPO sector. This role involves identifying opportunities, building strategic relationships, an...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

The Vice President of BPO Sales will lead the sales strategy and drive business growth initiatives in the BPO sector. This role involves identifying opportunities, building strategic relationships, an...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

The Vice President of BPO Sales will lead the sales strategy and drive business growth initiatives in the BPO sector. This role involves identifying opportunities, building strategic relationships, an...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Unlock potential by leading our BPO sales strategy, driving growth through strategic partnerships, and delivering tailored solutions for enterprise clients. Shape our direction with a focus on team le...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$80K - $90K *

Unlock growth strategies for top-tier clients by leveraging retail media expertise, data analytics, and client relationship management to drive impactful outcomes and elevate commerce performance in a...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $90K *

Champion a robust commerce strategy for key clients, driving growth through data analysis, advertising integration, and relationship management. Leverage Amazon expertise to enhance retail performance...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $90K *

Lead strategic commerce initiatives and client growth agendas, leveraging analytical skills and market insights to drive Amazon performance and retail media success in a fast-paced environment...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$94K - $185K *

Engage clients in the auto finance sector, nurture key relationships, and drive growth through strategic partnership management and innovative solutions. Collaborate with cross-functional teams to ali...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $90K *

Lead the charge in driving strategic commerce initiatives and growth plans for key client accounts. Transform retail and advertising data into actionable insights while fostering relationships and col...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Join a dynamic team to elevate dental account performance, cultivating strong relationships with practices and DSOs. Drive growth through strategic insights and hands-on support, positioning our solut...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$216K - $361K *

Unlock potential by fostering strong relationships and driving growth for key accounts. Collaborate across teams to enhance customer experiences and achieve retention goals, ensuring long-term success...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $105K *

Drive success by managing strategic accounts, ensuring performance, and delivering insights while collaborating with cross-functional teams to exceed client expectations in a fast-paced digital advert...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$70K - $150K *

Transform client relationships in the agriculture sector by managing and growing a diverse portfolio. Leverage financial expertise to tailor solutions and drive portfolio growth through strategic clie...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$72K - $111K *

Champion seamless coordination between external Knowledge Center and internal resolver groups, while tracking escalations to ensure timely resolutions. Analyze complex incidents, reduce future escalat...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$80K - $120K *

Join a dynamic team to empower strategic sales initiatives within the QSR sector. Drive performance analytics, cross-functional execution, and customer partnership to enhance operational excellence an...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.