Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$126K - $173K *

Lead the strategy and execution of SAP S/4HANA Distribution & Transportation, fostering collaboration with teams to enhance logistics solutions that support global business growth across various chann...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $225K *

Drive successful customer engagements by managing technical sales processes, designing enterprise-level solutions, and building strong relationships to close deals. Leverage your expertise to enhance...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$130K - $160K *

Lead the strategy and roadmap for cutting-edge autonomous ground support equipment, ensuring performance and reliability. Mentor PMTs, establish key metrics, and drive cross-functional collaboration t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$82K - $123K *

Accelerate progress at client relationships by managing performance, ensuring client satisfaction, and driving product utilization. Collaborate across departments to enhance product offerings and rete...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Partner with us to shape the marketing strategy that propels growth in the Financial Services sector. Drive client-centered go-to-market initiatives by leveraging insights and collaboration. Create de...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Unlock potential by defining and leading the go-to-market strategy for Financial Services, driving demand creation and pipeline growth through collaboration across disciplines, and ensuring strategic...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Drive enterprise sales strategy to secure new accounts over $1B, collaborate across teams, and leverage personal networks. This role emphasizes achieving sales targets while fostering relationships fo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$109K - $159K *

Lead Focused Improvement initiatives to eliminate losses across manufacturing operations. Collaborate with teams to drive cost reduction and efficiency improvements, while applying structured problem...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $135K *

Join us to transform customer connections as a CX Specialist in a consultative sales role. Collaborate with business leaders to drive digital transformation and deliver impactful outcomes using our AI...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $115K *

Unlock potential by leading a dynamic team to mitigate risks, resolve escalated customer issues, and optimize processes across the organization, ensuring top-tier service and operational excellence in...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Lead transformative retail supply chains by driving sustainable packaging adoption, influencing decision-makers, managing strategic accounts, and collaborating across departments to enhance value and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$96K - $115K *

Champion digital marketing growth by leading paid media strategies, optimizing technology platforms, and enhancing conversion efforts through data-driven insights. Drive campaign excellence and foster...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$220K - $265K *

Lead the charge in shaping and enhancing Salesforce systems, optimizing workflows for GTM and CS&O teams. Drive AI integration, build a high-performing team, and collaborate on roadmaps to elevate cus...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Champion exceptional IT infrastructure solutions and end-user services by leading a diverse team that ensures secure, reliable, and scalable technology operations while collaborating with key stakehol...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Elevate PPC success by driving strategies for diverse clients. Lead a team in managing large-scale budgets, optimizing Google Ads, and implementing effective campaign processes to ensure growth and op...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$124K - $160K *

Join a team that's driving financial performance in operations. Utilize your expertise in gross margin analysis and product costing to provide actionable insights, ensuring profitability across manufa...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$121K - $145K *

Drive global Medical Affairs initiatives, ensuring scientific excellence in partnerships across departments, clinical studies, and commercial success. Shape evidence strategies and deliver impactful s...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Shape the future of financial strategy by leading analysis and insights that enhance revenue and optimize costs. Collaborate with senior management to develop budgets, evaluate performance, and recomm...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Champion scalable customer marketing programs that drive partner success and retention. Collaborate across teams to enhance the post-sale lifecycle, ensuring effective execution from activation to mod...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Join a team that's dedicated to enhancing customer satisfaction and retention by managing product adoption and driving successful customer outcomes through strategic relationships and effective guidan...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$131K - $220K *

Transform financial strategy by partnering with sales leadership to drive forecasting, expense management, and variance analysis, ensuring data-driven decisions that enhance revenue growth and operati...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $175K *

Unlock potential by managing dealership relationships and driving growth in the automotive finance market. Engage with partners directly, analyze market trends, and promote brand visibility for succes...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform the future of demand planning by leading initiatives across global teams, ensuring accuracy in forecasts, driving strategic business decisions, and collaborating with commercial and operatio...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$103K - $129K *

Transform data into strategic insights that elevate category leadership across diverse product lines, fostering collaboration among Sales, Marketing, and Trade teams to drive growth and enhance custom...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$100K - $120K *

Join a team that's dedicated to optimizing lead generation technology and performance. Lead the analysis, improvement, and integration of demand generation campaigns, focusing on data-driven decision...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.