Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$157K - $175K *

Drive strategic revenue operations initiatives and partner across teams to enhance performance, optimize processes, and enable data-driven decision-making, ultimately promoting predictable growth and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Optimize customer relationships and achieve sales targets across a dynamic regional territory. Leverage strategic sales initiatives and technical solutions to drive growth and enhance client satisfact...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Lead the charge in driving growth and profitability across non-commercial segments, managing full sales cycles, negotiating contracts, and enhancing brand adoption through strategic partnerships with...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$88K - $134K *

Join a team that empowers Partner Operations to enhance our partner ecosystem. You will manage key operational systems, ensuring accuracy and efficiency while fostering deep relationships with stakeho...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Drive the efficiency of financial operations by overseeing AR/AP functions, leading teams, and ensuring compliance with accounting standards while enhancing internal controls and fostering strong stak...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$191K - $287K *

Drive growth by leveraging AI insights to acquire and nurture commercial accounts. Your expertise will shape tailored solutions, engage key stakeholders, and expand partnerships, all while consistentl...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$86K - $100K *

Deliver insights and drive efficiency by analyzing financial data trends, supporting client initiatives and performance against agreements, and presenting key recommendations to enhance revenue and co...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $126K *

Inspire growth as a senior sales leader, forging strong relationships with C-suite executives in the financial sector, and driving strategic account management and innovative solutions to meet client...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$78K - $131K *

Drive customer satisfaction by managing logistics and maintenance activities for service operations. Collaborate with teams to ensure execution of maintenance services, utilizing analytical skills and...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$70K - $130K *

Drive the future of online shopping as you enhance digital experiences, support product launches, and utilize data insights to propel category growth in a collaborative environment. Your attention to...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$166K - $216K *

Champion the evolution of digital commerce platforms, driving strategy, governance, and implementation to support marketing initiatives globally. Lead cross-functional teams to ensure solutions align...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $124K *

Champion a dynamic team to excel in claims management, ensuring stellar service while driving operational excellence, coaching adjusters, and resolving complex issues for optimal customer satisfaction...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $130K *

Drive project success and enhance customer experience by managing multiple engagements. Balance people leadership and operational oversight to ensure delivery quality, mitigate risks, and guide teams...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $145K *

Lead the charge in delivering exceptional client support as you manage a high-performing team that ensures operational excellence for ACH Alert solutions, fostering a culture of collaboration and cont...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $180K *

Elevate compliance standards by implementing a robust financial framework, partnering with cross-functional teams, and driving a culture of control excellence for a scaling healthcare technology compa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$92K - $100K *

Manage the renewal process for partner channels, focusing on revenue protection and partner health. Collaborate with stakeholders to drive adoption, mitigate risks, and ensure high retention rates acr...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$106K - $159K *

Oversee national technical installations and commissioning of innovative smart motor equipment. Ensure quality support, training, and troubleshooting while traveling extensively to enhance client oper...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $125K *

Analyze operational flows to enhance efficiency and scalability across teams. Drive process innovation and refine existing workflows, ensuring seamless project delivery while reducing costs and operat...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $140K *

Drive impactful Revenue Operations through advanced analysis, enhancing GTM systems and reporting to support sales efficiency and revenue performance. Collaborate cross-functionally, leveraging techni...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Join a team that's leading project controls effectiveness by managing schedules and estimating for complex projects. Collaborate across disciplines to ensure timely completion and cost efficiency whil...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$93K - $105K *

Join a team that's dedicated to executing merchandising strategies across retail locations. Oversee district operations, manage teams, and enhance customer experiences by driving performance and maint...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Elevate client engagement by driving sales growth, nurturing senior partnerships, and implementing strategic improvements in a dynamic territory while collaborating cross-functionally to enhance perfo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$91K - $163K *

Manage day-to-day Epic Professional Billing services, leading a team and ensuring client success. Collaborate with stakeholders to optimize operations and enhance technology delivery while driving con...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$96K - $192K *

Develop and execute strategic account plans, driving growth across enterprise and local markets. Build senior relationships and deliver tailored solutions while managing a diverse portfolio in a fast...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$194K - $204K *

Reimagine product management within AI by driving innovative solutions that enhance retailer efficiency, reduce waste, and yield measurable financial impact. Lead cross-functional teams to transform c...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.