Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$150K - $180K *

Elevate incident management and risk operations by integrating teams, enhancing processes, and ensuring clear communication across security, engineering, and executive leadership for a coherent techno...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$111K - $150K *

Empower your career by driving customer success for key enterprise accounts. Collaborate with diverse teams to enhance efficiency, safety, and sustainability in operations while mentoring peers and fo...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Champion data-driven product strategies to optimize merchandising operations. Collaborate cross-functionally to enhance pricing, inventory management, and decision-making, driving improved efficiency...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $300K *

Lead the charge in driving team success by coaching and mentoring Inside Account Executives while optimizing processes and enhancing customer relationships in the Public Sector. Collaborate cross-func...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$85K - $95K *

Engage with brands to drive holistic revenue growth and strategic partnerships across digital, print, and experiential platforms. Utilize your sales expertise to identify opportunities and create impa...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Media

$100K - $120K *

Join a team that's shaping privacy strategy in a fast-paced fintech environment, focusing on responsible AI integration, regulatory compliance, and enterprise risk management to foster innovation whil...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$115K - $130K *

Transform global compensation strategies while ensuring equity, compliance, and alignment with business objectives. Collaborate cross-functionally to enhance compensation programs and drive strategic...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $160K *

Transform financial operations by leading a remote team to optimize accounts payable processes, drive efficiencies, and implement innovative solutions across departments to support organizational grow...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$148K - $215K *

Empower strategic investment management by overseeing joint ventures and financial analysis. Lead risk assessment and financing processes while driving compliance and operational success to support op...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K - $160K *

Lead the charge in delivering innovative IT solutions by managing a team of analysts and project managers. Collaborate with business and technology partners to enhance travel accessibility while drivi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$72K - $110K *

Champion growth by leading new product strategies across various consumer sales channels. Drive impact from concept to launch while ensuring alignment with market demands and cross-functional collabor...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$82K - $229K *

Lead the charge in optimizing paid media strategies and experimentation programs. Manage various channels and enhance performance through rigorous testing. Collaborate closely with sales to ensure pro...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $160K *

Join a team that's managing comprehensive internal audits to enhance risk assessment processes. Collaborate cross-functionally to drive continuous improvement and maintain corporate compliance in a dy...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$141K - $205K *

Transform customer engagement and drive sales growth by leading strategic relationships and executing comprehensive category management within key accounts in the health portfolio. Collaborate cross-f...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$78K - $117K *

Launch your career as a regional sales leader, driving growth in franchise dealerships by leveraging innovative solutions, building lasting partnerships, and achieving sales targets within a territory...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $200K *

Lead a skilled team of data engineers to design and enhance a robust data platform supporting our home services business, driving innovation and efficiency through modern technologies and AI integrati...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Drive revenue growth by selling packaging solutions in the medical and pharmaceutical markets. Manage the sales cycle from prospecting to closing, leveraging resources to enhance customer relationship...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Lead strategic territory management and client relationship development to achieve sales targets. Collaborate with stakeholders to identify growth opportunities and implement effective sales strategie...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Champion the delivery of software and AI/GenAI projects, managing all phases from initiation to closure. Ensure effective communication, risk management, and alignment with customer expectations to su...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Empower Enterprise clients to maximize value through strategic partnership, driving adoption and retention while collaborating cross-functionally to influence product development and enhance customer...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $161K *

Drive revenue assurance operations and governance while leading a team to ensure billing accuracy, monitor performance metrics, and facilitate process improvement initiatives for optimal operational e...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$166K - $211K *

Lead the charge in driving sales growth by developing a high-performing team focused on healthcare solutions. Engage with C-level executives, expand client relationships, and implement innovative stra...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$91K - $110K *

Pioneer the future of healthcare revenue management by leading payor strategy, optimizing billing processes, and enhancing cash flow performance. Oversee a collaborative team to drive strategic growth...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Elevate your career by leading the product-led growth strategy for an AI-native platform. Own the customer journey from discovery to expansion, driving user adoption and monetization through innovativ...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$140K - $180K *

Transform growth trajectories for high-value clients by executing account strategies, leading contract renewals, and cultivating executive relationships while driving data-informed decisions that enha...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.