Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$120K - $170K *

Partner with us to lead product marketing strategies, driving team performance and product adoption. You will collaborate cross-functionally, own go-to-market initiatives, and mentor a high-performing...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $129K *

Engage customers to enhance product adoption, retain revenue, and drive growth through advocacy and strategic initiatives. Collaborate cross-functionally to optimize the customer experience and identi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Accelerate progress at our dynamic organization by leading global crowdsourcing initiatives and managing diverse data-sourcing channels to drive efficiency and scalability across multiple markets and...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$130K - $144K *

Drive customer engagement strategies to enhance online user experiences and empower communities. Collaborate across teams to advocate best practices and leverage insights for optimal marketing perform...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$119K - $149K *

Take ownership of product strategy and manage the product lifecycle, ensuring alignment with company goals and customer needs while collaborating across teams to deliver market-driven solutions...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$69K - $103K *

Join a dynamic team where you will drive service excellence and customer satisfaction while mastering equipment support, installation, and maintenance in the healthcare technology space. Build partner...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Elevate sales performance by driving growth in fiber-optic and Ethernet solutions. Engage with key infrastructure customers, build relationships, and manage complex sales cycles to unlock new business...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$87K - $119K *

Unlock potential by leading field upgrades and retrofits, collaborating cross-functionally to optimize robotic systems. Drive execution with focus on safety, operational excellence, and customer satis...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $155K *

Drive the product strategy and delivery for enterprise Knowledge Management, focusing on governance frameworks, content quality, and AI readiness. Collaborate with stakeholders to enhance employee sel...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Accelerate progress at the intersection of data and AI, leading presale efforts, architectural discovery, and project delivery. Utilize advanced technologies to shape impactful solutions that drive cl...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$58K - $105K *

Reimagine the client experience by driving revenue growth and retention. Own the customer journey post-contract, developing relationships with key stakeholders, executing account plans, and collaborat...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$89K - $122K *

Drive strategic initiatives and coordinate cross-functional projects, enhancing university relations and grassroots advocacy. Support leadership communications and engage teams across the organization...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$87K - $125K *

Lead the charge in optimizing business processes by leveraging stakeholder insights and innovative solutions. As a key manager, you will guide your team to deliver substantial value across various org...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $105K *

Join our dynamic team to drive marketing operations with hands-on management of our tech stack, ensuring robust processes, reliable data, and innovative use of AI to enhance efficiency and effectivene...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $160K *

Champion effective procurement processes by negotiating contracts, analyzing costs, and collaborating with cross-functional teams to achieve optimal terms and substantial cost savings, ensuring a seam...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Unlock your potential by leading global category strategies to enhance supplier relationships and drive sustainability in procurement. Collaborate with diverse teams to achieve cost savings and operat...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$136K - $237K *

Drive significant sales growth by leading complex technology solutions from qualification to close. Collaborate with senior stakeholders to develop strategies that address client needs, utilizing expe...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$125K - $135K *

Drive transformational change in RevOps by rearchitecting systems to support growth. Lead operations across Sales, Marketing, and Customer Success, leveraging data to inform strategy and enhance organ...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $110K *

Drive client success by managing relationships with small to medium accounts, leveraging data for insights, and identifying growth opportunities. Collaborate with internal teams to enhance service del...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $180K *

Advance your career by leading category strategy for digital merchandising. Drive omnichannel performance, optimize product assortments, and enhance customer experiences through collaboration and data...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $105K *

Lead the Payroll Division by strategizing market penetration, fostering team development, and driving sales growth. Manage a team of Territory Managers and Product Advisors to achieve monthly revenue...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $105K *

Shape the future of payroll solutions by leading a dynamic sales team to meet revenue goals, manage client relationships, and enhance partnerships. Drive growth through effective recruitment, coaching...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $105K *

Develop and manage a high-performing sales team to drive payroll solutions, achieve revenue goals, and foster strong client relationships while ensuring adherence to corporate policies and promoting c...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $105K *

Accelerate sales growth as a leader managing a dynamic team of Payroll professionals. You'll drive market penetration, recruit talent, and develop strategic partnerships to meet sales goals while fost...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$72K - $143K *

Join a team that's dedicated to improving patient care through comprehensive management of medical and behavioral health needs. Collaborate with providers and members to create actionable care plans t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.