Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$135K - $165K *

Lead the charge in marketing analytics to optimize investment across all channels. Transform complex data into actionable insights while shaping our data infrastructure and driving growth and retentio...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$108K - $173K *

Drive operational excellence by leading a regional team dedicated to delivering high-quality service. Optimize resource utilization and support growth through collaboration and strategic execution in...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$102K - $114K *

Build innovative market research strategies to deliver actionable insights that drive product development and enhance customer experience through collaboration with cross-functional teams and the use...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$109K - $159K *

Transform operational demands into innovative solutions, enhancing productivity and employee experience across manufacturing sites through the Connected Worker platform. Advocate for change and lead i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $160K *

Lead the strategy and product roadmap for Autonomous Ground Support Equipment, ensuring alignment with airline and airport needs. Drive execution and improvement in safety-critical systems while mento...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Shape the future of enterprise networking by driving sales strategies and managing customer portfolios in a dynamic environment. Leverage your expertise to achieve revenue goals and foster long-lastin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$140K - $160K *

Shape the future of global pricing strategies by leading initiatives to enhance pricing systems, drive operational excellence, and optimize commercial processes across regions and functions, fostering...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Optimize off-premise and third-party delivery operations. Collaborate cross-functionally to enhance our digital marketplace presence, improve guest experiences, and drive performance while ensuring op...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$100K - $120K *

Lead the charge in ensuring operational stability and seamless migration through cross-functional project management and strategic stakeholder engagement, measured by impactful operational transitions...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Transform customer experiences by owning agency accounts, driving adoption, and ensuring renewals. Enhance processes and collaborate within teams to translate feedback into actionable insights for a g...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Elevate the success and growth of strategic B2B2C partnerships by managing partner programs from evaluation to scaling, while collaborating cross-functionally to ensure operational excellence and outs...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$105K - $110K *

Drive operational excellence by leading multiple locations, enhancing client relations, and developing high-performing teams while achieving financial objectives in a dynamic regional role. Empower yo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$150K - $180K *

Elevate incident management and risk operations by integrating teams, enhancing processes, and ensuring clear communication across security, engineering, and executive leadership for a coherent techno...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$111K - $150K *

Empower your career by driving customer success for key enterprise accounts. Collaborate with diverse teams to enhance efficiency, safety, and sustainability in operations while mentoring peers and fo...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Champion data-driven product strategies to optimize merchandising operations. Collaborate cross-functionally to enhance pricing, inventory management, and decision-making, driving improved efficiency...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $300K *

Lead the charge in driving team success by coaching and mentoring Inside Account Executives while optimizing processes and enhancing customer relationships in the Public Sector. Collaborate cross-func...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$85K - $95K *

Engage with brands to drive holistic revenue growth and strategic partnerships across digital, print, and experiential platforms. Utilize your sales expertise to identify opportunities and create impa...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Media

$100K - $120K *

Join a team that's shaping privacy strategy in a fast-paced fintech environment, focusing on responsible AI integration, regulatory compliance, and enterprise risk management to foster innovation whil...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$115K - $130K *

Transform global compensation strategies while ensuring equity, compliance, and alignment with business objectives. Collaborate cross-functionally to enhance compensation programs and drive strategic...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $160K *

Transform financial operations by leading a remote team to optimize accounts payable processes, drive efficiencies, and implement innovative solutions across departments to support organizational grow...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$148K - $215K *

Empower strategic investment management by overseeing joint ventures and financial analysis. Lead risk assessment and financing processes while driving compliance and operational success to support op...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K - $160K *

Lead the charge in delivering innovative IT solutions by managing a team of analysts and project managers. Collaborate with business and technology partners to enhance travel accessibility while drivi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$72K - $110K *

Champion growth by leading new product strategies across various consumer sales channels. Drive impact from concept to launch while ensuring alignment with market demands and cross-functional collabor...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$82K - $229K *

Lead the charge in optimizing paid media strategies and experimentation programs. Manage various channels and enhance performance through rigorous testing. Collaborate closely with sales to ensure pro...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $160K *

Join a team that's managing comprehensive internal audits to enhance risk assessment processes. Collaborate cross-functionally to drive continuous improvement and maintain corporate compliance in a dy...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.