Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $110K *

Drive success by managing channel partner relationships and executing sales strategies. Leverage expertise in account management to boost revenue and enhance customer satisfaction in a dynamic, fast-p...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$121K - $204K *

Take ownership of a high-impact leadership role, guiding a team to foster strategic partnerships. Drive performance metrics and cultivate an inclusive culture, while mentoring Growth Advisors to eleva...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Lead the charge in transforming data into strategic narratives, collaborating across departments to enhance decision-making and drive sales growth. This role requires a keen analytical mindset and exc...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Join a team that's leading the way in global IT project management, driving innovation and operational excellence across enterprise-level initiatives while ensuring successful delivery and alignment w...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Lead the charge in building strategic partnerships to drive pipeline growth within the Salesforce ecosystem through authentic relationship management and collaboration with key stakeholders...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $125K *

Champion service desk excellence across multiple MSPs by ensuring optimal operations, enhancing performance metrics, sharing best practices, and supporting local managers to drive consistent improveme...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$140K - $210K *

Shape the future of data infrastructure by leading product strategy and execution. Collaborate with engineering and cross-functional teams to drive innovative solutions that enhance developer experien...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $250K *

Accelerate your career as a key Relationship Manager focused on Life Science and Healthcare. Build and deepen trust-based relationships with venture-backed firms, driving growth through tailored solut...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Unlock potential by leading scale management across diverse vendors, ensuring compliance and optimizing operations. Collaborate cross-functionally to enhance data integrations and customer engagement...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$89K - $133K *

Transform marketing operations by optimizing Marketo for lifecycle management, lead scoring, and campaign execution. Collaborate across teams to enhance system efficiencies, ensuring marketing automat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $103K *

Join a dynamic team to analyze financial data, support planning efforts, and deliver actionable insights across multiple business units. Collaborate with various departments to enhance financial repor...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$79K - $116K *

Drive sales growth and enhance relationships by executing targeted marketing strategies for key retail accounts within our dynamic organization, fostering success and collaboration while adhering to c...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$216K - $361K *

Transform the customer experience by driving account management and sales growth. Engage with key stakeholders to foster long-term partnerships, maximize revenue, and enhance satisfaction through tail...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$125K - $151K *

Unlock potential by managing complex accounts in the Labor market. Build strategic relationships, drive operational excellence, and facilitate growth through expert consultation and tailored solutions...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Healthcare

$96K - $116K *

Optimize outpatient specialty policy alignment by analyzing data, managing projects, and fostering collaboration. Drive process improvements to enhance efficiency and monitor key performance indicator...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $138K *

Shape the future of risk management by leading the first line of defense across customer operations, ensuring accountability and risk controls are effectively established and maintained for operationa...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $105K *

Advance customer satisfaction as a Senior Customer Support Manager, leading service delivery and contract management for Public Safety customers. Build strong relationships, ensure SLA compliance, and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$72K - $116K *

Shape digital product strategy by advocating for customer needs and aligning stakeholders. Collaborate across teams to deliver exceptional digital experiences that drive business value and customer sa...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$157K - $251K *

Transform public sector data management by leading a high-performing team of Account Executives. Collaborate with cross-functional leaders to displace legacy systems with modern solutions, ensuring op...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$140K - $150K *

Engage with institutional digital asset clients, deepening relationships and managing portfolios through expert knowledge of banking infrastructure and proactive service. Drive client satisfaction, gr...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $180K *

Elevate the refinance channel by building strong relationships with enterprise lenders and loan officers. Strategically execute sales initiatives, leverage partnerships, and utilize consultative selli...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $110K *

Engage with agencies as a Field Marketing professional, fostering relationships and providing consultative marketing strategies. Drive agency goals, resolve inquiries, and maintain product knowledge t...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $95K *

Accelerate growth by leading a dynamic sales team, enhancing customer experiences, and driving sales performance through strategic training, coaching, and relationship building in a fast-paced environ...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$149K - $187K *

Transform global transportation networks and streamline logistics operations for efficient, compliant delivery of pharmaceutical products. Collaborate cross-functionally to enhance KPIs, resolve issue...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Transportation

$140K - $155K *

Unlock potential by leading transformative projects that enhance business results across operations. Collaborate with cross-functional teams to ensure successful execution of Cost Transformation initi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.