Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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1
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$100K - $130K *

Join our team to enhance customer journeys by maximizing engagement and revenue. Oversee strategic accounts, drive success using Axway solutions, and collaborate across teams to deliver optimal outcom...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$83K - $102K *

Lead the charge in coordinating OEM program execution and compliance initiatives, supporting cross-functional teams, conducting analytical reporting, and optimizing dealer website updates to enhance o...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$140K - $150K *

Grow your career with a Key Account Manager role, focusing on relationship management, strategic sales growth, and customer satisfaction through tailored solutions for essential clients in the sensor...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $250K *

Lead the charge in transforming customer support through AI-driven solutions, overseeing ticket resolution from tier 1 to 3 while enhancing team efficiency and maintaining knowledge bases for an exqui...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $180K *

Drive accounting excellence by leading strategic financial initiatives, ensuring compliance, and enhancing operational efficiency through innovation and collaboration across finance and technology tea...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in optimizing client support operations, ensuring seamless service levels, and improving incident response processes. Oversee technical escalations and enhance automation strategies wh...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $165K *

Elevate customer success through effective management of AI implementation teams. Lead a dynamic group driving enterprise-scale deployments, fostering collaboration across departments to enhance opera...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $129K *

Analyze claims performance data to drive insights and improve operational efficiency. Collaborate with key partners to present findings and create impactful reporting for informed business decisions a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Grow your career with us by owning the vision for our Salesforce platform and GTM systems. Partner with Sales and cross-functional teams to design scalable solutions that enhance business efficiency a...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Drive the web strategy and optimization for multiple domains, enhancing user engagement and conversion rates. Lead a dynamic team to implement data-driven improvements and ensure a cohesive online pre...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Transform our web presence by owning strategy and optimization across multiple domains, enhancing user engagement, driving conversions, and managing a high-performing team to create a seamless and eff...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$145K - $218K *

Lead the charge in developing and executing comprehensive market access and reimbursement strategies. Drive stakeholder engagement, influence payer coverage, and enhance patient access to innovative s...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$121K - $220K *

Lead complex cyber incident investigations and enhance security capabilities across various environments. Drive digital forensics, threat hunting, and optimize security tools while mentoring junior te...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$96K - $120K *

Join as a vital operational partner, shaping governance and strategy within product development. Drive excellence in SDLC processes and integrate tools to support organizational growth and efficiency...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock financial efficiency by leading Oracle EPM-based planning and forecasting processes. Collaborate with cross-functional teams to enhance forecasting accuracy, governance, and planning models ali...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $160K *

Grow your career with a vital role connecting customers to technical teams. Drive implementation and success across Public Safety accounts, ensuring customer satisfaction and fostering long-term relat...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Drive success through strategic client management, optimizing coding operations and enhancing revenue cycle performance. Engage with stakeholders while ensuring compliance with intricate coding regula...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Unlock potential by owning and optimizing our CPQ platform post-implementation. Manage complex product catalogs and pricing rules, enhance integration with key systems, and engage stakeholders to driv...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $149K *

Drive success by overseeing U.S. Statutory and GAAP accounting, financial reporting, and regulatory compliance for diverse portfolios. Lead a team, manage audits, and implement efficient controls whil...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$151K - $234K *

Innovate product strategies and manage the lifecycle to elevate transportation solutions. Collaborate with teams to drive initiatives and ensure products meet customer expectations while influencing s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$120K - $145K *

Lead a high-performing team to drive stability and enhance delivery of Unified Communications services in a critical enterprise environment, ensuring operational excellence and regulatory compliance t...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Optimize sales growth in the Southwest Region by leveraging industry expertise, developing new business, and strengthening client relationships to exceed targets and deliver exceptional results in cas...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a team that's committed to driving growth and expanding client portfolios by leveraging your travel management expertise. Lead full lifecycle sales with uncapped commission potential and make a s...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$125K - $224K *

Engage in strategic sourcing and supplier management, driving cost-saving initiatives and innovation across the supply chain. Collaborate closely with cross-functional teams to ensure product quality...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $115K *

Join a dedicated team to deliver exceptional customer support and success, acting as the primary liaison for clients. Utilize technical insights and collaboration skills to enhance service delivery an...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.