In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Customer Success Manager, Pharmacy Team - Verity 340B Solutions - Remote
$64K - $106K *
Partner with us to enhance healthcare solutions by managing client portfolios, analyzing performance metrics, and driving success in 340B pharmacy programs. Your expertise will provide invaluable supp...
1 week ago
$80K - $110K *
Shape the future of enterprise project management by effectively leading multiple mid to large-scale projects. Ensure seamless implementation and exceptional client satisfaction within a fast-paced te...
1 week ago
$83K - $222K *
Oversee the development and execution of data governance strategies across cross-functional teams, ensuring data quality, metadata management, and robust user-friendly platforms that drive adoption an...
Reposted 2 weeks ago
Product Owner - P&C Insurance Billing
$110K - $170K *
Innovate as you shape the future of insurance billing by leading product enhancements, aligning market trends with customer needs, and driving automation to optimize the operational efficiency of P&C...
4 days ago
$80K - $120K *
Champion revenue growth by developing strategic customer relationships and executing sales strategies. Leverage technical expertise to expand market presence and deliver tailored solutions across key...
3 weeks ago
Mgr - IT Product Lead (CRM / GPO)
$100K - $130K *
Lead the development and delivery of CRM solutions, driving strategic alignment and technical innovation in Salesforce Service and Experience Clouds while optimizing user engagement and enhancing GPO...
3 weeks ago
Senior Technical Product Owner
$100K - $130K *
Partner with us to drive product strategy and roadmap execution, bridging business needs and technical solutions to deliver innovative value-driven products in a fast-paced Agile environment while fos...
2 weeks ago
Manager/ Senior Manager (Regulatory & Utility Innovation)
$120K - $160K *
Unlock your potential by leading impactful client engagements and driving innovation in utility regulation and energy policy. Work in a dynamic environment to enhance public policy goals and contribut...
3 days ago
Staff Product Manager, Exteriors
$179K - $269K *
Empower the future of the trades by defining, owning, and delivering AI-driven product strategies that enhance operations for Exteriors contractors. Drive innovation from concept to execution while co...
1 week ago
$90K - $130K *
Transform the U.S. channel landscape by architecting and scaling a dynamic partner program, driving strategy, recruitment, and enablement to cultivate multi-million-dollar revenue streams...
Reposted yesterday
Customer Success Manager, Enterprise - Central or East Regions
$100K - $130K *
Join a team that's dedicated to guiding enterprise customers through their security and compliance journeys. Leverage your expertise to drive product adoption, renewals, and relationship building, ens...
3 days ago
$120K - $150K *
Lead the charge in revolutionizing healthcare delivery by owning the entire product ecosystem. Drive innovation across patient applications, clinician workflows, and AI integrations to shape impactful...
1 week ago
$90K - $130K *
Unlock potential by leading enterprise sales strategies, empowering partners, and driving customer success through effective software solutions. Utilize your expertise to enhance client engagement and...
Reposted 2 days ago
$80K - $110K *
Shape strategic relationships and drive sales growth in bakery and food ingredient sectors, utilizing technical expertise and a deep understanding of client needs to deliver innovative solutions and b...
2 days ago
Client Success Manager (Remote)
$70K - $95K *
Build lasting relationships with customers by successfully managing renewal processes, driving strategies for growth, and overseeing negotiations to secure revenue. Collaborate with teams to enhance c...
Reposted 2 days ago
$84K - $134K *
Grow and expand regional sales by cultivating key account relationships and implementing strategic marketing initiatives. Leverage CRM systems to optimize performance and drive profitability while man...
2 weeks ago
Enterprise Banking Relationship Manager
$80K - $120K *
Join a team that's committed to building lasting relationships with financial institutions. Oversee a diverse portfolio, deliver exceptional service, and collaborate across teams to enhance customer e...
Yesterday
$100K - $130K *
Champion innovative solutions and enhance operational efficiency, ensuring seamless distribution processes through effective leadership and collaborative teamwork. Lead and develop engineering teams t...
2 days ago
Senior Manager, Customer Success Applications
$144K - $217K *
Join a dynamic team to lead the development of AI-driven customer success platforms, enhancing post-sale experiences through innovative technology and automation, while collaborating closely with engi...
Yesterday
Digital Product Manager - Cybersecurity & Controls
$120K - $193K *
Drive product strategy and development for cybersecurity platforms to enhance security and reduce risk. Collaborate with stakeholders to deliver impactful solutions that align with enterprise prioriti...
Reposted 4 days ago
Regional Sales Manager, Enterprise (Remote)
$105K - $163K *
Pioneer high-level enterprise sales strategies to drive growth and build key relationships within client accounts. Collaborate with internal teams, influence decision-makers, and achieve sales targets...
Reposted today
$107K - $192K *
Empower your career by driving growth in the insurance claims sector. Engage with high-level decision makers and develop strategies to generate new business. Utilize your expertise to navigate complex...
2 weeks ago
$98K - $148K *
Advance sales success by leading a team of development representatives, driving performance, coaching talent, deploying effective strategies, and leveraging data insights to meet goals and enhance ope...
3 weeks ago
Senior Performance Marketing Manager - Paid Social
$118K - $153K *
Drive customer acquisition and growth by leading paid social strategies across Mexico and Canada. This hands-on role involves end-to-end campaign execution and collaboration to achieve high-impact res...
2 weeks ago
Manager, Benefits - North America
$120K - $140K *
Drive comprehensive benefits management for health, welfare, and 401k plans across North America, ensuring compliance, efficiency, and strong vendor partnerships while implementing innovative solution...
3 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.