Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$100K - $120K *

Drive commercial relationships for key hotel clients, focusing on retention and growth. Utilize strong account management skills to enhance partnerships, execute strategic plans, and identify revenue...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$74K - $124K *

Engage in leading a dynamic claims operation, enhancing client satisfaction through strategic management, regulatory compliance, team development, and operational excellence while driving continuous i...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$118K - $196K *

Drive quality assurance for tax assignments and projects, ensuring compliance with tax laws while managing risks and providing guidance to junior staff in a collaborative environment focused on mainta...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$125K - $200K *

Join a team that's focused on driving growth and expanding market presence. This role requires a proactive sales professional to identify new opportunities, manage relationships, and deliver measurabl...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$119K - $186K *

Manage a critical workstream within a transformation program, driving execution, coordination, and delivery. Collaborate with cross-functional leaders and ensure alignment with strategic objectives wh...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$89K - $166K *

Collaborate with industry leaders to drive strategic insurance partnerships, leveraging consultative sales techniques and territory planning to achieve growth and success across diverse client account...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $125K *

Unlock potential by driving product enhancements and aligning strategies with customer needs. Collaborate with technical teams to evaluate new ideas, ensure timely resolutions, and foster growth in ou...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Help us elevate client partnerships! Drive strategic growth and deepen relationships by guiding clients on their security journey while ensuring their unique needs are met with customized solutions an...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$160K - $170K *

Shape the future of our ServiceNow platform as a strategic leader driving prioritization, governance, and stakeholder engagement. Collaborate across teams to ensure optimal technical execution and del...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Lead and manage product regulatory compliance initiatives across manufacturing operations. Simplify complex requirements and build relationships with diverse teams to ensure compliance while aligning...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Grow your career with a pivotal role that shapes technology and design for EMS and fire product solutions. Lead cross-functional teams, enhance customer outcomes, and drive efficiency through AI tools...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Shape the future of IT Operations by developing scalable processes, enhancing security, and driving automation. This role focuses on IT strategy, daily operations, and improving compliance, all while...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$146K - $269K *

Lead workforce management strategies within a large-scale claims operation. Enhance service quality and operational efficiency by developing capacity models and fostering inter-departmental collaborat...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$105K - $115K *

Redefine the trajectory of product marketing by driving sales-assisted initiatives, enhancing agency collaboration, and leveraging market analytics to optimize program performance and pipeline success...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $125K *

Drive AI-powered product initiatives from strategy to execution, collaborating with engineering and design to create customer-centric solutions that enhance productivity and engagement while prioritiz...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Advance strategic relationships within retail markets by driving growth and expanding Clean Harbors' market presence through effective sales strategies and customer engagement, ensuring high satisfact...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Empower the future of public safety by managing complex product lines for EMS and fire departments. Utilize technology, strategic thinking, and stakeholder collaboration to enhance customer outcomes a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $180K *

Contribute to the growth and satisfaction of enterprise clients by managing complex accounts, ensuring seamless execution and strategic alignment. Drive revenue growth and maintain relationships with...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $155K *

Transform store performance by leading district teams to achieve operational excellence, driving sales growth, and fostering a culture of accountability. Collaborate across functions to develop talent...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$84K - $108K *

Drive client growth by managing strategic relationships with credit unions, ensuring portfolio success through tailored sales strategies and in-depth program consulting to leverage Velera's product of...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$79K - $158K *

Lead the growth of commercial HVAC services by identifying and developing client relationships. Optimize performance and sustainability of customer building assets through tailored solutions and consu...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$116K - $195K *

Shape targeted account-based marketing strategies and execute initiatives for strategic Enterprise accounts, driving collaboration across sales and marketing teams to achieve measurable business outco...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Grow your career with a leading team overseeing industrial mechanical projects across diverse states. Manage budgets, schedules, and client relationships while ensuring quality and safety on advanced...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K - $160K *

Transform commercial decision-making by leading global pricing data initiatives, developing analytical capabilities, and creating insights that optimize pricing strategies across diverse business sect...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Join a team that drives strategic financial insights for commercial growth, connecting sales data with financial forecasts. This role combines analytical expertise with cross-functional collaboration...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.