Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$131K - $171K *

Unlock growth by leading a regional Customer Success team focused on retention, adoption, and overall customer satisfaction. Collaborate cross-functionally to drive value, mitigate risk, and ensure me...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$105K - $110K *

Elevate customer success as a Senior Partner Success Manager, driving engagement, outcomes, and adoption in a dynamic, AI-focused environment. Manage partner-led portfolios, delivering quality and val...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $95K *

Lead the charge in developing and coaching a high-performing Sales Development team, utilizing data insights to enhance prospecting and improve sales strategies for optimal pipeline growth and team ef...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$130K - $140K *

Unlock potential by leading complex Life and Annuity projects, managing cross-functional teams, and driving digital transformation initiatives aligned with business goals and stakeholder expectations...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $120K *

Join a team that drives the success of strategic OEM programs, managing client relationships and cross-functional teams to achieve optimal outcomes in a dynamic automotive technology environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$108K - $148K *

Shape engaging executive and change communications in collaboration with IT leaders. Foster employee understanding and support for organizational changes through strategic planning, content creation...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $156K *

Lead the charge in optimizing sales operations by streamlining processes, enhancing CRM effectiveness, and supporting Outside Sales through data-driven insights, prioritizing efficiency and productivi...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$97K - $127K *

Transform the Claims Domain testing process by leading strategic test planning, ensuring quality, and fostering collaboration with teams. Leverage your expertise in healthcare to drive success in MMIS...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Transform customer success by fostering relationships and driving adoption, retention, and growth in a dynamic healthcare AI environment. Collaborate with clients to ensure exceptional value and satis...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$83K - $114K *

Advance operational success by leading a high-performing sales team in driving customer outcomes, enhancing service quality, and executing strategic initiatives in the DME and mobility sectors to ensu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Empower national inventory and warehousing management through strategic leadership, enhancing operational efficiency, ensuring inventory accuracy, and collaborating with cross-functional teams for opt...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Manage and oversee all Revenue Integrity charge capture processes, ensuring accurate, timely procedures throughout the organization. Collaborate with stakeholders to enhance workflow, compliance, and...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $158K *

Lead transformative digital initiatives, improve product experiences, and enhance team capabilities. Drive data analysis, project management, and cybersecurity efforts while fostering a customer-centr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$106K - $153K *

Unlock potential by enhancing operational efficiency in the Services organization. You will oversee critical processes, collaborate with cross-functional teams, and ensure a seamless experience for cu...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$123K - $183K *

Lead the execution of internal audit initiatives, driving strategies, mentoring teams, and fostering relationships with stakeholders to ensure compliance and effectiveness in audit processes...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$91K - $112K *

Accelerate your career as a strategic sales leader driving revenue through innovative solutions. Cultivate relationships in the commercial real estate market, manage sales pipelines, and partner cross...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $120K *

Champion growth by expanding existing customer subscriptions and fostering relationships within the Food & Beverage industry. Collaborate with teams to deliver innovative solutions while achieving amb...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$66K - $111K *

Join a team that's focused on enhancing provider relationships through strategic management, enabling seamless service improvements and collaboration to elevate the provider experience within the heal...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$131K - $150K *

Drive customer growth and relationship success with key accounts across multiple territories. Develop strategic account plans and provide valuable insights to guide market positioning and profitabilit...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$93K - $154K *

Advance operational excellence by ensuring client savings and revenue targets are met, while overseeing audit activities, staff training, and program updates. Collaborate across departments to enhance...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$97K - $133K *

Engage with leading OEMs to drive account growth and business expansion, focusing on sensor-rich solutions that enhance electrification and sustainability in diverse industrial markets. Build strong r...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $229K *

Champion the evolution of an IAM platform by driving product vision, collaborating with cross-functional teams, and ensuring compliance with industry standards while delivering secure, scalable soluti...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$108K - $156K *

Champion project success by leading comprehensive program delivery and ensuring high-quality outcomes. Collaborate with stakeholders to align resources and strategies, driving strong customer engageme...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $155K *

Elevate your career by leading a cross-functional team to define data strategy, manage the data estate, and deliver impactful analytics solutions while fostering innovation and collaboration across th...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate legal operations by administering technology platforms, managing law firm engagements, and enhancing efficiency in claims litigation. Bring your expertise to a dynamic role that requires stron...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.