Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$120K - $150K *

Engage with internal and external stakeholders to define and execute product strategy, synthesizing inputs into actionable requirements to drive successful software launches and enhance user experienc...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in delivering exceptional customer service for public safety technology solutions. Manage service contracts and enhance relationships with agencies, driving operational success and res...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $180K *

Champion the bridge between tech and business, leading strategy and ops for scalable TMS and AI solutions. Drive cross-functional initiatives, ensuring smooth delivery and integration across systems f...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Transportation

$120K - $150K *

Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$154K - $192K *

Transform your career by owning the OEM product portfolio, driving innovation, and delivering business-critical value while collaborating with clients and cross-functional teams to achieve impactful o...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a team that's dedicated to maximizing client success and software utilization. As a Customer Success Manager, you'll enhance client relationships, ensuring satisfaction and driving product adopti...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$79K - $110K *

Drive lifecycle success by managing data architecture and CRM systems. Collaborate with marketing teams to execute impactful campaigns and optimize performance through hands-on technical leadership an...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$82K - $182K *

Lead the charge in developing omnichannel commercialization strategies that enhance engagement and outcomes through pharmacy and digital assets, collaborating cross-functionally to drive growth and in...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$84K - $112K *

Join a team that's poised to elevate sales success through leadership, guidance, and strategic collaboration. Drive business growth by enhancing team performance, managing customer relationships, and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$128K - $170K *

Join a team that's driving global brand strategies and communications for leading battery brands. This role oversees market analysis, creative content development, and media strategy to achieve brand...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$61K - $130K *

Contribute to the development of a customer-driven product roadmap, gathering requirements, writing user stories, and coordinating cross-functional teams to ensure successful product releases in a dyn...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $264K *

Join a team that drives product strategy and execution, influencing cross-functional collaboration and delivering impactful solutions in a complex, data-driven environment while mentoring peers...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Drive impactful project implementations in the Travel Management sector. As a key leader, manage end-to-end projects, ensuring best practices and effective communication to deliver exceptional custome...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $183K *

Lead the charge in managing small to standard substation projects, ensuring adherence to timelines, budgets, and quality standards, while coordinating resources and engaging with stakeholders for opti...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$84K - $134K *

Join our dynamic team to drive sales growth and strengthen key account relationships in the CT/NJ/NY region. Leverage your expertise in strategic planning and marketing programs to create impactful bu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $166K *

Lead project execution for substation and power grid infrastructure, ensuring compliance with standards and successful completion through collaborative coordination of engineering and project manageme...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Lead a technical support team for a global corporate tax software product, ensuring quality service delivery and technical escalation management while fostering team development and driving customer s...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$73K - $110K *

Engage in the coordination of integrated healthcare services, helping members access evidence-based care while managing chronic conditions, optimizing support systems, and ensuring satisfaction among...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Accelerate progress at new business generation through strategic solution selling. Engage senior-level executives to drive growth while managing your territory and client relationships, presenting inn...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$168K - $269K *

Manage the product vision and strategy for AI-enhanced equipment diagnostics. Drive user adoption and streamline workflows for technicians, ensuring valuable experiences with intelligent solutions acr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $110K *

Optimize billing, claims, and compliance processes to enhance revenue protection and customer satisfaction. Play a key role in developing scalable workflows and SOPs as the organization expands, ensur...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Transportation

$120K - $150K *

Drive growth and impact in the Data Center Service Segment across North America. Leverage strategic sales and operational skills to manage multi-country accounts and foster collaboration, ensuring exc...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$70K - $95K *

Empower surgical success by leveraging expertise in medical sales and technology. Collaborate with medical professionals, conduct training, and drive the adoption of innovative solutions to enhance su...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $110K *

Shape billing processes and enhance accuracy through audits, validations, and data analysis. Collaborate cross-functionally to drive compliance, efficiency, and continuous improvement in the Opportuni...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Support healthcare clients in maximizing platform value through strategic partnerships, proactive engagement, and driving user adoption. Foster cross-functional collaboration while managing account he...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.