Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $130K *

Join a dynamic Customer Success team to drive value for Fortune 500 clients, manage strategic relationships, and enhance software adoption to achieve successful business outcomes in a collaborative, h...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Advance customer loyalty by managing relationships, analyzing needs, and optimizing processes. Lead onboarding and create strategies for enterprise clients, ensuring high satisfaction and strategic al...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

Transform customer engagement as you lead strategic national accounts for foodservice. Drive innovation and growth through collaboration, data analysis, and strong relationship management with key pla...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$80K - $98K *

Pioneer your career as a key player driving merchant services sales. Specialize in business development for small companies, cultivating relationships and managing a robust sales pipeline to achieve y...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$143K - $286K *

Pioneer innovative product strategies influencing international markets. Lead cross-functional teams to optimize driver experience and costs, leveraging data-driven decision-making and deep customer i...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Grow your career with a key role in promoting specialized products while building strong relationships with healthcare providers and stakeholders in a dynamic territory. Drive sales growth by executin...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$106K - $155K *

Elevate financial accuracy by leading corporate accounting initiatives. Drive process improvements, ensure compliance, and evaluate performance across subsidiaries while collaborating across teams to...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Inspire client success by managing relationships, ensuring satisfaction, and fostering collaboration across teams. Engage proactively with clients to understand their needs, drive value, and contribut...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $120K *

Support customer success by owning relationships, ensuring measurable outcomes, and driving engagement for value realization, retention, and growth. Collaborate with sales to identify upsell opportuni...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Optimize operations in high-volume e-commerce fulfillment centers by leading teams, validating system capabilities, and establishing efficient workflows to drive scalable and successful launch initiat...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$91K - $152K *

Drive the successful execution of Major Component Upgrade and Blade projects, ensuring compliance with safety, quality, and budget standards while fostering strong customer relationships and leading p...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Lead the charge in customer retention and renewal execution, becoming a trusted advisor to clients. Collaborate with sales, product, and legal teams to ensure successful negotiations and drive revenue...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$98K - $158K *

Support strategic financial objectives by managing billing and cash operations, ensuring compliance and efficiency in processes. Drive continuous improvement and lead a team to enhance cash flow and r...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Lead revenue performance in a dynamic environment, driving improvements across reimbursement processes, managing multi-level teams, and enhancing operational workflows. Shape strategic initiatives tha...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Unlock potential by overseeing regional revenue performance from enrollment to payment. Drive enhancements in claims processes, compliance, and team development to optimize cash flow and ensure robust...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$133K - $184K *

Join us to establish and lead the Internal Audit program, executing risk-based audits, evaluating governance and controls while partnering with key stakeholders to enhance oversight and contribute to...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$132K - $264K *

Transform strategic product visions into actionable roadmaps, leading cross-functional teams to drive innovation and measurable impact in the marketplace. Leverage data insights, mentor peers, and opt...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $130K *

Lead the charge in developing and optimizing integrated demand generation strategies using data-driven insights. Collaborate across teams to drive high-quality leads and pipeline growth through compre...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $125K *

Lead and modernize a multi-million-dollar Direct Mail program, integrating it into an omnichannel strategy. Utilize audience data and analytics to enhance performance across acquisition, retention, an...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Optimize demand generation strategy to drive pipeline growth through data-driven, multi-channel marketing campaigns. Collaborate with sales leadership to enhance conversion rates and support revenue o...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead the charge in driving sales growth by managing a dedicated team focused on expanding our Mid Enterprise footprint. Collaborate across departments to optimize growth strategies, enhance customer r...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$118K - $132K *

Partner with us to enhance customer success by leveraging your healthcare expertise, managing pivotal relationships and driving technology adoption to deliver strategic value and performance improveme...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $110K *

Transform strategic sourcing by managing IT procurement processes, enhancing supplier relationships, and driving cost-effective solutions to enable organizational growth and efficiency...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Join a team that's redefining legal service delivery by leading operations and strategy for outsourced offerings, ensuring high-quality outcomes, optimizing resources, and enhancing client relations w...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $130K *

Partner with us to drive success as the primary contact for a pivotal AI data center project. You'll build strong customer relationships, ensure timely delivery, and identify growth opportunities, all...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.