Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$145K - $185K *

Pioneer product innovation in a dynamic B2B SaaS environment by driving customer-focused strategies and collaborating cross-functionally to deliver impactful AI-powered solutions and enhance product e...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $160K *

Develop and enhance internal audit functions, ensuring robust controls and risk management while collaborating across departments to optimize processes and compliance efforts within a growing organiza...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$175K - $210K *

Drive product innovation and manage cross-functional teams to enhance user workflows, maintain alignment on product strategy, and lead measurable outcomes in a rapidly evolving AI-driven environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$101K - $153K *

Lead the charge in optimizing customer engagement by driving implementation strategies, integrating solutions, and building lasting relationships to meet enterprise needs while achieving service growt...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Strategize IT operations, cybersecurity, and compliance to enhance secure technology services. Drive M365 administration, oversee vendor management, and maintain compliance with industry standards whi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Elevate your career by driving sales growth in cutting-edge analytical instruments. Support diverse industries with your expertise while fostering strong customer relationships and optimizing solution...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Lead the charge in driving AI initiatives for claims operations, collaborating with stakeholders to enhance efficiency and client service. Own the product backlog and ensure alignment with measurable...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $126K *

Lead and manage a dynamic Knowledge Management team to enhance client support. Drive collaboration, optimize knowledge assets, and ensure high service quality while fostering team development and cont...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$160K - $200K *

Unlock potential by leading strategic sales initiatives that drive growth and forge strong relationships with key retail and eCommerce clients in a fast-paced environment requiring frequent travel. In...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$60K - $132K *

Join a team that's driving innovation in finance reporting by delivering automated, accurate solutions with SAP. Collaborate with cross-functional teams while enhancing analytics capabilities to meet...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$139K - $170K *

Shape the future of communications by strategizing and executing impactful narratives for Product Delivery, supporting senior leaders, and enhancing internal clarity across teams to drive success duri...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$111K - $124K *

Tackle customer engagement strategies to enhance digital experiences and community involvement, driving advocacy across all market segments. Collaborate with stakeholders to optimize performance and d...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $130K *

Lead the charge in strategic planning and decision support, aligning priorities and enhancing operational effectiveness within a dynamic program management team focused on delivery safety and trust...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

$70K - $130K *

Strategize market expansion initiatives by collaborating across teams to operationalize growth plans and drive successful launches in new regions, ensuring efficiency and scalability of data products...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Transform client relationships and ensure superior delivery of RCM services tailored for Ambulatory Surgery Centers, driving engagement, satisfaction, and revenue growth through effective collaboratio...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$91K - $152K *

Transform project execution by leading Major Component Upgrade and Blade projects across North America. Oversee safety, quality, budget, and customer satisfaction as you manage the entire project life...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Join a team that drives marketing strategy and execution for key programs, leveraging data analysis and cross-functional collaboration to enhance customer engagement and profitability across various p...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $211K *

Transform incident management processes and lead a team to enhance operational efficiency. Drive AI adoption and ensure seamless communication during high-severity incidents while fostering a culture...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$145K - $193K *

Drive financial excellence by modeling business performance and guiding strategy. Collaborate with cross-functional teams to link financials to key business metrics and deliver insights that support L...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$143K - $286K *

Drive strategic product vision and execution, optimizing multi-quarter roadmaps while leading cross-functional teams to achieve impactful customer outcomes through data-driven insights and innovation...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $141K *

Shape high-impact client delivery through project management excellence, ensuring timelines and quality standards are met. Collaborate with internal teams and clients, leveraging technical and commerc...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead customer program management initiatives, acting as the bridge between engineering and clients to optimize operations, enhance customer satisfaction, and drive successful project delivery across c...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Grow your career with a senior-level role driving client-centric implementations and service excellence while enhancing operational processes through cross-functional collaboration and strategic partn...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$107K - $161K *

Lead the charge in project management by collaborating with stakeholders to deliver comprehensive plans that encompass scope, budget, and timelines while ensuring effective communication and risk mana...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.