Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $120K *

Elevate customer success through strategic account management, focusing on renewals and revenue growth. Lead initiatives to drive software adoption and enhance customer relationships, ensuring overall...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $120K *

Unlock potential by managing and enhancing sales strategies for growth, fostering client relationships, and identifying business opportunities in the renewable energy sector, while collaborating with...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $90K *

Pioneer growth strategies by forging partnerships, driving revenue, and leading cross-functional initiatives in Consumer Products. Your expertise will shape market presence and create long-term busine...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Drive technical support strategies to enhance sales performance and foster collaboration across teams, ensuring effective product implementation and education while strengthening regional technical kn...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Join a dynamic Customer Success team to drive value for Fortune 500 clients, manage strategic relationships, and enhance software adoption to achieve successful business outcomes in a collaborative, h...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$126K - $144K *

Join a dynamic team where you will lead and inspire a growing sales development organization, driving high-quality pipeline generation and fostering team performance while aligning with strategic reve...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $150K *

Transform your career by driving sales success in Enterprise Accounts. Leverage your expertise to build relationships, exceed targets, and enhance your skills in a dynamic environment focused on growt...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$81K - $143K *

Empower customer connectivity through an innovative VMI platform, defining product vision, driving strategic growth, and collaborating across teams to enhance inventory management and customer experie...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $100K *

Lead impactful demand generation initiatives to drive awareness, engagement, and revenue growth. Collaborate with cross-functional teams to execute integrated marketing campaigns that optimize perform...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$112K - $168K *

Unlock potential as you manage healthcare project implementations, ensuring customer satisfaction and operational excellence. Collaborate with diverse teams and drive successful outcomes in a dynamic...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$90K - $130K *

Lead and drive significant IT projects focused on transforming legacy systems to modern solutions, overseeing the full project lifecycle from analysis through delivery, while collaborating with stakeh...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Lead the charge in optimizing agent chat operations, ensuring a seamless customer journey and efficient support. Collaborate with teams globally to drive continuous improvement and leverage technology...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$72K - $104K *

Play a key role in driving retail media and paid search strategies, managing comprehensive campaigns across multiple platforms while leading a team and delivering actionable insights to optimize clien...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $155K *

Lead cross-functional project execution by aligning goals, optimizing resources, promoting accountability, and mentoring teams to enhance performance and achieve objectives efficiently, while driving...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Join us to optimize compensation programs across multiple organizations. Leverage your analytical skills to design competitive pay structures that motivate employees and fulfill strategic business nee...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $110K *

Champion customer success by fostering strong relationships, delivering dedicated support, and analyzing performance metrics to ensure outstanding satisfaction and compliance within the automotive ref...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Lead the charge in delivering seamless customer renewals and driving growth. Collaborate with teams to enhance customer satisfaction while strategizing on revenue generation and building strong relati...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $95K *

Drive marketing initiatives that enhance brand visibility and support organizational growth. Oversee campaigns, manage social media and digital content, and collaborate with teams to amplify field dev...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$116K - $174K *

Empower growth by leading strategic sourcing initiatives in software and engineering. Utilize negotiation, analytics, and vendor management to optimize procurement strategies and ensure value across t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Elevate our Customer Success strategy by leading a team that manages diverse accounts, optimizing engagement models, and creating data-driven solutions to enhance retention and support growth across a...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Lead the charge in successful project implementations, ensuring timely delivery and client training. Collaborate with cross-functional teams to optimize outcomes and enhance client satisfaction throug...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$85K - $95K *

Elevate your career by managing strategic client relationships, ensuring optimal value from solutions, and driving success at the C-level. Collaborate cross-functionally and provide expert guidance to...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $106K *

Join a team that's transforming client relationships in healthcare by driving success and maximizing the value of our solutions. Leverage your expertise to foster partnerships, ensuring top-tier care...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$109K - $149K *

Unlock potential by leveraging consumer insights to shape strategic marketing initiatives that drive growth in the U.S. Foodservice and key retail channels, while collaborating with cross-functional t...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $120K *

Drive revenue growth by securing new clients and expanding accounts in multi-site portfolios, focusing on commercial construction services across diverse sectors like retail, medical, and logistics wh...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.