Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$104K - $146K *

Lead the charge in strategic engineering initiatives to enhance operational excellence and efficiency across a multi-site logistics network, driving continuous improvement and safety while managing cr...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$105K - $120K *

Drive client success by managing utility and energy efficiency programs, ensuring satisfaction, fostering relationships, and identifying growth opportunities while delivering on contractual obligation...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$180K - $248K *

Shape the future of connected devices as the product leader for in-field asset monitoring. Own the hardware roadmap, drive product introductions, and ensure reliability, directly influencing a key gro...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Engage with customers to unlock growth by developing strategic partnerships, managing account pipelines, and delivering tailored solutions that meet operational needs while representing the company at...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Transportation

$150K - $180K *

Transform the sales landscape by leading a talented team to drive revenue and develop strategic partnerships. Shape market strategies, manage client relations, and spearhead sales initiatives to excee...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$78K - $117K *

Grow your career with a dynamic role focused on driving customer success through proactive relationship management and strategic planning to enhance customer experiences and deliver valuable solutions...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $156K *

Lead the charge in finance transformation, overseeing complex projects from strategy to execution while engaging clients to deliver measurable results in process, data, and technology improvements...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Develop and enhance safety and security programs to ensure compliance and promote a culture of accountability across the organization while leading risk assessments and training initiatives for improv...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$115K - $186K *

Lead the development and enhancement of compliance oversight programs for Commercial Banking and Payment Operations. Provide strategic compliance advice, manage risk assessments, and build trusted rel...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $207K *

Champion excellence in commodity management by developing strategies, tools, and metrics. Collaborate with teams to enhance supply chain performance and exceed business objectives across the regional...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform customer experiences by onboarding and integrating new clients, providing tailored support, and fostering strategic growth initiatives to maximize engagement and satisfaction with our innova...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $190K *

Transform your career by leading global customer operations. Drive change, enhance service delivery, and collaborate with senior leadership to shape strategic initiatives while managing vendor relatio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Advance regional sales growth by developing strategic plans and managing key customer relationships while exploring new business opportunities and driving profitability in your territory...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$100K - $125K *

Join a dynamic team to shape the go-to-market strategy for innovative payment solutions. This role bridges technical capacities with merchant needs, driving adoption and enhancing experiences for onli...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Transform customer experiences by managing the complete lifecycle from onboarding to renewal. Drive retention, growth, and satisfaction while collaborating with sales and internal teams to deliver val...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$86K - $138K *

Innovate in product strategy by defining value propositions, aligning stakeholders, and overseeing execution. Engage in sprint reviews to optimize performance and drive value across product portfolios...

US-AnywhereRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Healthcare

$122K - $205K *

Take ownership of quality systems by developing, implementing, and overseeing standards to ensure compliance and reliability. Lead and coach your team, manage budgets and metrics, and continuously imp...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$157K - $203K *

Inspire AI advancements by leading critical initiatives in server support, managing high-value deals, and orchestrating operations for enhanced customer satisfaction and business efficiency...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Technical Services

$170K - $220K *

Transform the landscape of AI infrastructure support by leading cross-functional teams to deliver exceptional customer value and operational excellence. Drive initiatives that enhance performance and...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $95K *

Transform customer engagement by managing a vast digital success portfolio. Drive retention, adoption, and proactive solutions while collaborating cross-functionally to enhance customer experiences an...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $207K *

Join a team that's transforming product transitions in high-tech manufacturing. Lead cross-functional efforts to ensure successful product launches, optimizing processes for a global footprint while m...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$76K - $95K *

Explore opportunities as a Customer Success Manager, fostering customer relationships, analyzing data to mitigate risks, and advocating for client needs to enhance service adoption. Bring your experti...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $180K *

Drive operational excellence by leading cross-functional teams to enhance eCommerce performance through strategic insights and data-driven decision-making, ensuring continuous improvement and alignmen...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Optimize client engagement and product utilization by leveraging insights and analytics to enhance adoption and retention in the legal sector, transforming customer experiences into long-term partners...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$80K - $95K *

Empower customer relationships and drive account growth by strategically managing a portfolio, fostering partnerships, and collaborating with cross-functional teams to ensure exceptional service and a...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.