Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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1
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$72K - $117K *

Reimagine your career by executing audits and providing expertise across various projects. Collaborate within a team or independently to ensure compliance and drive improvements while managing stakeho...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock your potential as a Sr. Account Manager, driving publisher relationships, maximizing account growth, and enhancing operational excellence for high-priority media accounts. Your impact will shap...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Lead the charge in developing high-performing sales teams to drive growth through effective coaching, strategic customer engagements, and robust pipeline management while achieving revenue and profita...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$143K - $286K *

Execute product strategy and lifecycle management for platform products, driving data-informed decisions and cross-functional collaboration to enhance merchant experiences and ensure timely delivery o...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$143K - $286K *

Create and lead the strategy for an AI Evaluation & Learning platform that enhances AI quality and user trust across retail operations. Collaborate with cross-functional teams to establish standards a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Shape the future of data-driven retail innovation by owning key components of our Sourcing Intelligence platform. Collaborate across disciplines to deliver AI-powered solutions that elevate decision-m...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Contribute to innovative data analytics by owning product strategy and roadmaps that enhance enterprise decision-making and AI capabilities. Collaborate with cross-functional teams to drive insights a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$143K - $286K *

Reimagine the checkout experience by leading product strategy and execution. Drive innovation through customer insights and collaboration, making impactful decisions that enhance user journeys and ope...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$143K - $286K *

Elevate our product offerings by driving strategy and execution for complex eCommerce solutions. Collaborate with cross-functional teams to optimize machine learning technologies, ensuring a seamless...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

$143K - $286K *

Reimagine product analytics to drive data-informed decisions that enhance advertiser outcomes and customer experiences while collaborating cross-functionally to establish key metrics and insights for...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Consumer Technology

$113K - $179K *

Drive strategic product management and governance for advanced eSource platforms, ensuring compliance and enhancing decentralized and hybrid trials. Collaborate cross-functionally to shape product vis...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$181K - $202K *

Discover financial modeling as you drive sales compensation and capacity strategies. Own accurate forecasts, empower executive decision-making, and transform complex data into actionable insights. Col...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $125K *

Transform your career with this strategic role leading a multi-million-dollar Direct Mail program. Drive innovation through audience targeting, data integration, and performance optimization across va...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $150K *

Lead a remote sales team by managing appointments, developing talent, and driving performance to maximize success and achieve targets in a dynamic, commission-based environment...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $150K *

Lead a remote sales team by closing deals, mentoring talent, and fostering success through proven strategies while leveraging your leadership and communication skills. Enjoy a flexible schedule and re...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $150K *

Build a high-performing remote sales team, close deals, and mentor future leaders while managing inbound leads in a flexible sales environment with a focus on results and personal success...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $150K *

Accelerate progress at a dynamic virtual sales team, driving success by leading deal closures, fostering talent, and leveraging inbound leads to maximize performance and profitability in a remote envi...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $165K *

Optimize global paid media campaigns across major platforms, driving strategy through execution and analysis. Collaborate with cross-functional teams in a dynamic environment to enhance targeting and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Elevate project delivery by leading complex initiatives from concept to completion. Manage resources, mitigate risks, and ensure timely, budget-conscious, high-quality outcomes while fostering communi...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $95K *

Champion supply chain efficiency by leading operations, ensuring quality, and developing talent. Engage with stakeholders to meet customer commitments, uphold safety standards, and drive continuous im...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Lead the charge in expanding our existing customer base through effective management of the Back-to-Base team. Drive revenue growth by inspiring your team, utilizing AI tools, and collaborating across...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Join a dynamic sales team as a Sales Enablement Manager, driving efficiency, creating impactful training programs, and collaborating with partners to foster a culture of excellence in a fast-paced tec...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Manage the eClose Department by overseeing RON & iPEN processes, staff performance, and vendor relations. Ensure adherence to regulations and optimize departmental efficiency, quality, and client sati...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $105K *

Join a team that's shaping the future of last mile operations by leading delivery solutions, developing staff, and enhancing customer satisfaction while overseeing multiple regional locations and ensu...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$89K - $139K *

Drive operational excellence and talent development in customer service. Lead and coach frontline managers, execute strategic initiatives, and ensure high-quality service delivery to enhance customer...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.