Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$70K - $100K *

Lead impactful demand generation initiatives to drive awareness, engagement, and revenue growth. Collaborate with cross-functional teams to execute integrated marketing campaigns that optimize perform...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $135K *

Lead and manage complex commercial insurance programs, ensuring profitability and strategic alignment. Oversee underwriting, client relationships, and operational performance while driving growth and...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Lead and drive significant IT projects focused on transforming legacy systems to modern solutions, overseeing the full project lifecycle from analysis through delivery, while collaborating with stakeh...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Join us to optimize compensation programs across multiple organizations. Leverage your analytical skills to design competitive pay structures that motivate employees and fulfill strategic business nee...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $110K *

Champion customer success by fostering strong relationships, delivering dedicated support, and analyzing performance metrics to ensure outstanding satisfaction and compliance within the automotive ref...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Lead the charge in delivering seamless customer renewals and driving growth. Collaborate with teams to enhance customer satisfaction while strategizing on revenue generation and building strong relati...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $95K *

Drive marketing initiatives that enhance brand visibility and support organizational growth. Oversee campaigns, manage social media and digital content, and collaborate with teams to amplify field dev...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$116K - $174K *

Empower growth by leading strategic sourcing initiatives in software and engineering. Utilize negotiation, analytics, and vendor management to optimize procurement strategies and ensure value across t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Elevate our Customer Success strategy by leading a team that manages diverse accounts, optimizing engagement models, and creating data-driven solutions to enhance retention and support growth across a...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Lead the charge in successful project implementations, ensuring timely delivery and client training. Collaborate with cross-functional teams to optimize outcomes and enhance client satisfaction throug...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$85K - $95K *

Elevate your career by managing strategic client relationships, ensuring optimal value from solutions, and driving success at the C-level. Collaborate cross-functionally and provide expert guidance to...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $106K *

Join a team that's transforming client relationships in healthcare by driving success and maximizing the value of our solutions. Leverage your expertise to foster partnerships, ensuring top-tier care...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Shape strategic sales initiatives for high-profile accounts, driving revenue growth through consultative partnerships. Leverage relationships and insights to enhance product adoption and navigate comp...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$109K - $149K *

Unlock potential by leveraging consumer insights to shape strategic marketing initiatives that drive growth in the U.S. Foodservice and key retail channels, while collaborating with cross-functional t...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $120K *

Drive revenue growth by securing new clients and expanding accounts in multi-site portfolios, focusing on commercial construction services across diverse sectors like retail, medical, and logistics wh...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $100K *

Transform your career by managing operational risk for a diverse property portfolio. Oversee incident investigations, enhance claims coordination, and drive proactive loss prevention strategies to min...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $130K *

Partner with us to architect and drive marketing operations, enhancing operational efficiency and delivering robust demand generation strategies while collaborating with sales and marketing teams to m...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Lead the charge in developing strategic partnerships driving sales growth. Collaborate across teams to enhance partner engagement, analyze performance metrics, and nurture lasting relationships for ma...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$148K - $170K *

Join a team that's delivering innovative product models and compliance changes. Lead developers and analysts in a remote role that emphasizes project management, continuous improvement, and collaborat...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$108K - $163K *

Join a team that fosters project excellence by leading cross-functional groups, driving best practices, and ensuring timely delivery while enhancing project outcomes and strategic alignment with organ...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$350K *

Join a high-performance sales team to build Executive-level relationships, drive revenue growth, and engage in complex sales with major accounts. Your expertise will significantly impact vital industr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$108K - $140K *

Drive success by leading large-scale IT service delivery projects. As a senior leader in the PMO, you'll mentor junior managers, manage complex deployments, and ensure project goals are met within bud...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $110K *

Empower sales growth by managing key accounts in the Central Region, driving strategies that enhance customer relationships, optimize performance, and achieve sales targets through effective collabora...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Transform revenue operations by designing and executing scalable customer success processes. Drive engagement, retention, and renewal through data-driven insights and streamlined workflows that ensure...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $130K *

Drive customer success by fostering relationships, enhancing product adoption, and ensuring satisfaction. Serve as a trusted advisor to clients, working with cross-functional teams to achieve business...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.