Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$132K - $264K *

Drive innovative product development by leading multidisciplinary teams to test AI-powered solutions, deriving insights from customer research, and managing the product lifecycle from concept to scale...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $90K *

Manage dealer relationships by empowering automotive partners with innovative solutions. Drive strategic growth and success through expert support and insightful metrics analysis in a dynamic, fast-pa...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $165K *

Lead the charge in optimizing bulk distribution services, managing barge supply chains, and ensuring operational excellence from stockpile management to delivery. Collaborate cross-functionally to enh...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$218K - $335K *

Shape the future of autonomous driving by leading a talented engineering team to build robust evaluation platforms and metrics that ensure AV performance is optimized, scalable, and data-driven, foste...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$150K - $206K *

Lead the charge in managing complex installation projects across the region. Drive efficiency and innovation while overseeing field teams, ensuring high-quality execution and collaboration with stakeh...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $113K *

Engage customers and drive brand growth in top on-premise accounts. As a key liaison, you’ll enhance visibility, build relationships, and identify opportunities while executing strategic initiatives i...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$140K - $160K *

Drive customer success for enterprise clients by managing strategic partnerships, fostering adoption, and ensuring measurable value realization across the Findem platform, while proactively mitigating...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $110K *

Unlock exceptional client experiences by serving as a trusted advisor, nurturing relationships and enhancing service delivery. Lead strategic client interactions, optimize operational processes, and m...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$72K - $100K *

Grow your career with a dynamic project management role overseeing Academy and Residency sales initiatives. Lead planning, coordinate efforts across teams, problem-solve, and ensure projects deliver r...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$132K - $188K *

Drive impactful product development for an innovative AI platform by collaborating with cross-functional teams, defining scalable capabilities, and ensuring compliance while delivering measurable cust...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's focused on driving account strategy and financial growth for high-value national partnerships, leading cross-functional teams to enhance client relationships and achieve strategic b...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$95K - $115K *

Drive the design and continuous enhancement of customer experience programs, ensuring impactful engagement across segments to boost customer success, retention, and satisfaction through structured jou...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Manage relationships with media creators to amplify brand presence. Drive story placements across various platforms while navigating the evolving landscape of new media. Collaborate with different tea...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Media

$150K *

Join a dynamic team to engage C-level executives in AI governance, driving enterprise sales in finance and biotech. Utilize your expertise in consultative selling to close complex, high-value deals an...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead the charge in ensuring customer success by guiding adoption and maximizing value from innovative AI solutions, driving measurable business outcomes, and fostering long-term relationships through...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Transform your career by leading cross-functional teams to deliver innovative products that enhance customer experiences, drive sales, and optimize efficiency. Collaborate with stakeholders and utiliz...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Seeking a seasoned professional to optimize manufacturing processes, drive digital transformation, and integrate MES systems to enhance operational efficiency and data accuracy across various environm...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Empower clients by driving adoption of innovative solutions, enhancing their value through proactive support, and transforming partnerships into long-term successes within a dynamic legal industry env...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $160K *

Join a dynamic team as you lead healthcare project implementations, shaping patient monitoring and therapeutic care solutions while ensuring exceptional outcomes through cross-functional collaboration...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Elevate safety standards by implementing and managing comprehensive safety policies and training programs across assigned regions, ensuring compliance with all regulations and fostering a culture of s...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Engage in product launches, messaging, and customer marketing to drive business outcomes. Collaborate with teams to craft impactful narratives that resonate with B2B audiences, and contribute to custo...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Advance compliance initiatives by owning and managing the Compliance Management Program while ensuring adherence to regulatory standards and fostering team professional growth across assigned division...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$104K - $146K *

Lead strategic industrial engineering initiatives to enhance safety, efficiency, and standardization across multi-site logistics operations while managing a team and influencing cross-functional resul...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$104K - $146K *

Lead the charge in strategic engineering initiatives to enhance operational excellence and efficiency across a multi-site logistics network, driving continuous improvement and safety while managing cr...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$105K - $120K *

Drive client success by managing utility and energy efficiency programs, ensuring satisfaction, fostering relationships, and identifying growth opportunities while delivering on contractual obligation...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.