Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$99K - $122K *

Shape the future of crop insurance by developing strategic relationships and driving profitable growth through extensive networking and insights. Collaborate effectively across teams while ensuring co...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $120K *

Transform virtual sales operations and elevate team performance as you lead strategic initiatives, drive revenue goals, and enhance guest experiences in a dynamic, fast-paced environment. Embrace the...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$105K - $179K *

Innovate and enhance business systems by collaborating with teams to gather requirements, design solutions, and implement improvements for optimal performance and user experience. Drive efficiency thr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $140K *

Take ownership of logistics and operations for remote broadcasts, ensuring seamless delivery of productions through effective communication and organization with multi-functional teams...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Media

$90K - $120K *

Explore a dynamic role where you drive strategic sales operations across the AMER region, optimizing processes in pipeline management, commission structures, and territory planning while collaborating...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$81K - $96K *

Help us drive performance excellence by delivering insightful analytics that shape supplier strategies and transform data into actionable recommendations to enhance overall business outcomes and reven...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Grow your career with a leadership role overseeing sales in multiple stores, driving performance and staff development while ensuring customer satisfaction and operational excellence across your distr...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $90K *

Drive sales growth by executing strategic account plans, engaging clients, and fostering strong relationships. Leverage communication and organizational skills to exceed revenue targets and support ou...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$120K - $150K *

Deliver impactful governance and articulate strategies across global CRM programs. Seamlessly connect enterprise objectives with execution, driving measurable outcomes through strong decision-making f...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$90K - $180K *

Elevate executive communications for a high-profile leader, developing key messaging and managing internal visibility initiatives. Collaborate across teams to drive engagement and optimize communicati...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$97K - $134K *

Lead the charge in optimizing paid media strategies to drive traffic growth, leveraging data-driven insights and innovative solutions in partnership with cross-functional teams and agencies for impact...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$100K - $130K *

Unlock potential by leading global compliance initiatives for network security hardware, ensuring adherence to RF, EMC, safety, and cybersecurity regulations through effective cross-functional collabo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Accelerate your career by leading IT service delivery and improvement initiatives. Collaborate with stakeholders to ensure high-quality support, manage escalations, drive project success, and foster a...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$158K - $199K *

Shape the future of sales by leading and mentoring a high-performing team, driving revenue growth, and executing strategies to achieve ambitious targets in a dynamic environment...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$104K - $163K *

Advance operations excellence by leading regional Casino management, focusing on growth, customer satisfaction, and compliance with policies, while driving strategic initiatives and fostering key stak...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$120K - $150K *

Transform sales success by leading a team of Account Executives to exceed targets while fostering a high-performance culture. Collaborate cross-functionally to drive exceptional customer experiences a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $115K *

Engineer innovative culinary marketing strategies that elevate brand presence. Own the integrated marketing approach for culinary programs, driving customer engagement and enhancing brand storytelling...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$140K - $145K *

Develop integrated marketing strategies for culinary programs, driving customer engagement through cooking classes and culinary experiences. Lead initiatives by collaborating cross-functionally to opt...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$90K - $130K *

Join a dynamic team to deliver innovative AI solutions, collaborating with experts to integrate cutting-edge technology in enterprise contact centers, enhancing customer experiences through real-time...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Drive the successful implementation of client-facing projects through effective project management, collaboration with GSI partners, and adherence to best practices, ensuring alignment with scope, bud...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Unlock potential by leading product strategy and execution within the Merchandising Domain, leveraging market insights and collaborating with stakeholders to enhance product capabilities and optimize...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Grow customer success strategies by leading a team of CSMs, enhancing satisfaction, retention, and expansion. Collaborate across departments to align objectives while driving performance and process i...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Lead the charge in enhancing customer care and technical support for our diverse software solutions. Drive team performance, manage escalations, and ensure high-quality service delivery while fosterin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Join a dynamic support team to enhance customer satisfaction by providing top-notch maintenance, troubleshooting, and training for the AutoStore system. Effectively communicate and resolve issues whil...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$109K - $140K *

Develop actionable insights to enhance channel performance and partner engagement. Lead strategic initiatives that improve operational efficiency and customer experience while collaborating across tea...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.