Customer Service Manager Jobs in Providence, RI

Join a team that's transforming cloud contact center solutions through innovative architecture. Leverage your technical expertise to craft tailored strategies, support customer engagement, and collabo...

Optimize operations management in a service shop, streamline logistics processes, and enhance team performance while ensuring compliance with safety and quality standards across all activities...

Help us ensure strategic customers succeed with tailored solutions and expert guidance. This role involves building relationships, advocating for customer needs, and driving value through effective te...

Explore an opportunity to lead and inspire a dynamic sales team, driving card adoption and developing robust pipelines. Your expertise will help shape our innovative sales environment as we grow and e...

Lead the charge in overseeing the IT Service Desk, managing staff, ensuring high-quality support, and coordinating technology-related activities. Collaborate with various IT teams to enhance service d...

Transform digital operations by managing CRM, Microsoft 365, and AI workflows to drive scalability and data-driven decisions in a rapidly growing environment. Collaborate closely with ownership to imp...

Join a team that's committed to driving customer success through comprehensive management of public agency accounts, ensuring retention and adoption while fostering robust relationships with HR and fi...

Lead a dynamic retail portfolio, driving performance and customer experience across multiple locations. Ensure operational excellence while fostering strong institutional partnerships and a culture of...

Drive outstanding retail performance by leading a passionate team, enhancing customer experiences, managing store operations, and achieving sales targets in a fast-paced environment focused on custome...

Drive effective risk management by overseeing claims processes, analyzing coverage, negotiating settlements, and managing TPA relationships to support organizational risk strategies and ensure complia...

Accelerate progress at customer engagement by leading a team of Customer Success Managers, enhancing retention strategies, mitigating churn, and driving long-term growth in a dynamic software environm...

Lead end-to-end delivery of complex CCaaS solutions, ensuring successful project execution through effective governance, collaboration, and communication across cross-functional teams while driving bu...

Elevate our marketing impact by leading integrated campaigns that resonate. Collaborate cross-functionally to drive brand awareness and engagement, managing projects from concept to optimization while...

Drive business growth by managing relationships with dealership partners, ensuring satisfaction, expanding market presence, and enhancing dealer performance while staying attuned to market trends and...

Inspire growth by driving sales and customer satisfaction in our Vision Center. Oversee team development, compliance with company standards, and quality service while fostering a culture of belonging...

Support cross-functional R&D projects by managing planning, execution, and delivery, ensuring alignment with strategic goals. Drive team collaboration and stakeholder communication to achieve project...

Join our team to drive product strategy and deliver innovative, secure payment and personalization solutions. Influence cross-functional teams and enhance customer experience through data-driven decis...

Tackle project delivery challenges and drive customer satisfaction by effectively managing service execution for diverse client portfolios while enhancing team performance and solution adoption...

Lead the charge in optimizing and securing Microsoft 365 & Unified Communications platforms. Collaborate with cross-functional teams to deliver innovative solutions that enhance organizational communi...

Innovate and contribute to revenue success by leading CCFlex deal execution and cross-functional collaboration. Elevate sales operations, streamline processes, and enhance enablement across diverse te...

Join a dynamic team to drive paid media strategies across digital channels, optimizing campaigns to boost traffic, leads, and sales. Leverage analytical skills and leadership to enhance performance in...

Unlock potential by developing strategic relationships with mid-market customers, driving renewals, and facilitating value realization. Own the customer journey from onboarding to expansion, ensuring...

Partner with us to optimize CRM and marketing automation strategies, driving measurable B2B campaigns and enhancing audience engagement through effective data and segmentation practices across Salesfo...

Launch a transformative Revenue Operations function to drive growth, partnering with leadership to design analytics, forecasting, and operational strategies that enhance performance across sales, mark...

Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...