Customer Service Manager Jobs in Providence, RI

Elevate the customer experience through strategic partnership and advocacy. Drive adoption, deepen engagement, and maintain executive relationships to ensure measurable value and retention for a portf...

Help us create a best-in-class communication strategy that empowers banking centers to excel in customer service and sales, ensuring an exceptional banking experience through relationship building and...

Unlock your potential as you lead global training operations. Manage cross-functional teams to enhance onboarding experiences, optimize performance metrics, and build leadership capacity across North...

Join a team that leads transformational enterprise sales strategies, driving revenue growth and enhancing customer relationships. Strategically oversee a sales team dedicated to achieving ambitious ta...

Help us scale and enhance support operations in telehealth by leading managers, optimizing workflows, and integrating technology to improve customer experience while maintaining quality and compliance...

Collaborate with stakeholders to enhance client success, drive retention, and execute strategic initiatives. Manage relationships, resolve issues effectively, and leverage data to demonstrate value wh...

Empower global operations through strategic partnership management, leading major accounts to enhance safety and efficiency while collaborating cross-functionally to drive impactful technology solutio...

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

Drive customer experience initiatives for a complex commuter rail system. Lead operations, communicate effectively during service disruptions, resolve complaints, and ensure high-quality service stand...

Shape the financial foundation by overseeing daily accounting operations, ensuring accurate reporting, enhancing processes, and driving automation. Collaborate with cross-functional teams to support g...

Join a team that builds and scales high-quality customer support. Lead a skilled group with a focus on coaching, efficiency, and innovation in customer experience while collaborating closely with cros...

Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...

Lead a team of field service technicians to ensure top-tier service delivery, enhance customer satisfaction, and leverage operational excellence in financial institutions across the region. Drive cont...

Engage with strategic accounts to drive success through the entire customer lifecycle. Own renewals, foster key stakeholder relationships, and build efficient processes to scale Customer Success in a...

Shape the future of customer success by owning strategic accounts and driving their growth. Lead renewals, engage stakeholders, and optimize processes to enhance customer experience and advocacy in a...

Advance customer support excellence by leading and mentoring a remote team. Drive operational efficiencies and enhance customer experience while achieving key business metrics. Foster collaboration an...

Empower a team of Customer Success Managers to achieve strategic retention goals, enhance customer value, and drive operational excellence across the U.S. Public Sector, ensuring optimal engagement an...

Partner with us to elevate customer success by delivering tailored strategies, cultivating relationships, and driving compelling results in a dynamic, collaborative environment. Join a passionate team...

Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...

Lead a dynamic sales team to enhance product adoption and drive customer success. Shape sales strategies, mentor executives, and collaborate across functions in a rapidly evolving environment. Play a...

Join a team that drives strategic program development, collaborating across functions to ensure project alignment with business goals and successfully deliver measurable outcomes in a fast-paced envir...

Tackle customer success for commercial accounts, leading a team of CSMs to optimize value realization. Drive scalable strategies across sectors, enhance team performance, and engage with executives to...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Accelerate progress at key restaurant brands as their trusted CSM, guiding their success through tailored insights & strategic support. Manage a complex portfolio to maximize retention and growth in a...

Drive district market strategy by leading a team to achieve sales and profit goals. Monitor performance to adjust plans, foster relationships, and create a positive work culture, while managing financ...